PU SHAO TOH
Johor Bahru,01
Summary
Highly analytical, organized and detail-oriented with a proactive approach to getting ahead of conditions, managing symptoms and making patients comfortable. Positive and upbeat professional with a deep love for the field and patients.
Effective at interviewing, examining and testing patients to evaluate the cause of current symptoms. Knowledgeable about regulatory and documentation requirements, ethical standards and insurance regulations.
Overview
5
5
years of professional experience
Work History
Certified Art Therapy Practitioner (Psychology)
Psychoshiksha
09.2021 - Current
- Excelled in time management skills, enabling the completion of all daily tasks while providing exceptional care to patients.
- Developed strong working relationships with colleagues and external partners to facilitate effective collaboration on shared goals.
- Increased patient satisfaction scores through excellent communication, empathy, and understanding of individual needs.
- Recorded patients' health histories and provided over 1 consultations weekly.
- Elevated patient care standards by continuously seeking opportunities for professional development and attending relevant workshops or conferences.
Outreach Director
Befrienders Johor Bahru
03.2022 - 03.2024
- Developed network relationships with industry professionals to enhance community awareness and promote services.
- Pursued quarterly growth targets through strong leadership, analysis, problem-solving, team building, and coaching.
- Scheduled regular outreach exhibitions and educated employees on presentations.
- Identified, developed and administered grants in accordance with funder requirements.
- Initiated and coordinated visits by influential persons and community groups for marketing exposure.
- Established and implemented sustainable and diverse funding strategies to support financial and operational objectives of organization.
- Organized successful community events that promoted the organization''s mission and raised awareness of its services.
Manager
Colorful Genesis Sdn Bhd
08.2019 - 02.2024
- Controlled costs to keep business operating within budget and increase profits.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Launched new products and services with thorough market research, leading to increased revenue growth.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Director of Publicity
Befrienders Johor Bahru
01.2020 - 03.2022
- Consistently secured speaking engagements for executives at top industry, University events, positioning them as thought leaders in their fields.
- Collaborated closely with marketing teams, aligning messaging across multiple channels for a cohesive brand narrative.
- Secured high-profile media placements for clients, resulting in increased visibility and credibility.
- Conducted media training sessions to prepare spokespersons for interviews and appearances confidently representing the brand message.
- Conducted media training for company executives and business leaders.
Education
Associate of Arts - Art Therapy Psychology
PsychoShiksha Academy
Central Government, India 06.2021
Associate of Arts - Introduce In Psychology
Monash University Australia
Melbourne Australia01.2020
Bachelor of Arts - Arts of Psychology
Wawasan Open University
Johor Bahru, Johor, Malaysia06.2018
Skills
- Patient interviewing
- Treatment Administration
- Coordinating referrals
- Test Skill
Languages
Chinese (Mandarin)
Native language
Malay
Intermediate
B1
English
Intermediate
B1
Timeline
Outreach Director
Befrienders Johor Bahru
03.2022 - 03.2024
Certified Art Therapy Practitioner (Psychology)
Psychoshiksha
09.2021 - Current
Director of Publicity
Befrienders Johor Bahru
01.2020 - 03.2022
Manager
Colorful Genesis Sdn Bhd
08.2019 - 02.2024
Associate of Arts - Art Therapy Psychology
PsychoShiksha Academy
Associate of Arts - Introduce In Psychology
Monash University Australia
Bachelor of Arts - Arts of Psychology
Wawasan Open University
Similar Profiles
Hemi JacquelineHemi Jacqueline
Intern at PSYCHOSHIKSHAIntern at PSYCHOSHIKSHA
MOHAMAD AFIQ A'FIFI BIN BAKRI AFIQMOHAMAD AFIQ A'FIFI BIN BAKRI AFIQ
Electrical Engineer at ELECTRON HARVEST SDN BHDElectrical Engineer at ELECTRON HARVEST SDN BHD
Vineethraj VelaydamVineethraj Velaydam
Logistics Assistant at MCE Technologies Sdn. Bhd.Logistics Assistant at MCE Technologies Sdn. Bhd.