PUNMALAR PILLAI A/P MOHANNADAS
A-G-18 Tingkat Impian Indah 3 Taman Impian Indah Alma ,07
Summary
Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling.
Overview
2023
2023
years of professional experience
6
6
years of post-secondary education
Work History
Front Desk Receptionist
Hotel Zamburger Lamb Special
Melaka Tengah, 01
5 2022 - 5 2023
- Handle cash payments, cleaning and managing housekeeping when needed
- Collected room deposits, fees, and payments.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained visitor log for entering and leaving facility for security purposes.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
Cashier
Happy Mart
Alma, Penang
09.2021 - 04.2022
- Handle cash payment, cleaned restocking items
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Welcomed customers and helped determine their needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked flexible schedule and extra shifts .
Education
DIPLOMA - EARLY CHILDHOOD EDUCATION
Goon International College
Kuala Lumpur, Malaysia 03.2024 - 03.2024
UPSR -
Sekolah Rendah Jenis Kebangsaan (TAMIL)
Bukit Mertajam, Penang, Malaysia 01.2024 - 12.2024
SPM -
SMK PERMATANG RAWA
Bukit Mertajam, Penang, Malaysia 01.2016 - 03.2021
Skills
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Fast learner
- Teamwork
- Willing to learn
- Able to multitask
- Work under pressure
- Front office management
- Customer service
- Cash handling
- Time management
Personal Information
- IC Number: 030326101766
- Age: 21
- Ethnicity: INDIAN
- Health Status: PHYSICALLY AND MENTALLY EXCELLENT
- Date of Birth: 03/26/03
- Gender: FEMALE
- Nationality: MALAYSIAN
- Marital Status: MARRIED
- Religion: HINDU
Preferences
ANYTIME CAN START WORK
WHATSAPP NUMBER (0146208079)
CALL NUMBER ( 01160511039)
Timeline
DIPLOMA - EARLY CHILDHOOD EDUCATION
Goon International College
03.2024 - 03.2024
UPSR -
Sekolah Rendah Jenis Kebangsaan (TAMIL)
01.2024 - 12.2024
Cashier
Happy Mart
09.2021 - 04.2022
SPM -
SMK PERMATANG RAWA
01.2016 - 03.2021
Front Desk Receptionist
Hotel Zamburger Lamb Special
5 2022 - 5 2023
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