Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

P.UMA DEVI

HEALTH CARE ASSISTANT
Sungai Petani, Kedah,02

Summary

Dedicated Clinical Assistant with extensive experience at KLINIK DR.SILAN, excelling in specimens collection and processing. Proven ability to enhance patient satisfaction through compassionate care and effective communication. Skilled in vital signs monitoring and drug inventory management, contributing to improved clinic performance and patient outcomes. Committed to maintaining high-quality standards in clinical support.

Overview

3
3
Languages

Work History

Clinical Assistant

KLINIK DR.SILAN
02.2025 - 04.2025
  • Assisted patients with basic care needs.
  • Assisted healthcare professionals in providing high-quality treatment to patients, ensuring a smooth workflow.
  • Assisted in minor surgical procedures under direct supervision of healthcare providers, ensuring patient safety and comfort.
  • Maintained up-to-date patient records with medical histories and test results.
  • Reviewed physician's calendar and scheduled patient appointments by telephone and in-person.
  • Ensured accurate documentation of vital signs, symptoms, and medical histories for informed decision-making by healthcare providers.
  • Improved patient satisfaction by handling queries and concerns with empathy and professionalism.
  • Followed comprehensive clinical protocols to safeguard patient safety.
  • Expedited prescription refills for patients under the supervision of healthcare providers, reducing medication lapses.
  • Coordinated with appropriate administrative staff to address clinical, operational, and financial questions.
  • Equipped patients with assistance required for basic care.
  • Aided in the diagnosis process by collecting lab specimens, performing basic tests, and reporting results to medical professionals promptly.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Collaborated with clinical staff to implement quality improvement initiatives that enhanced overall clinic performance metrics.
  • Comforted anxious patients before procedures and listened to concerns, offering support, and compassion.
  • Enhanced patient care by efficiently managing medical records and coordinating appointments.
  • Streamlined office procedures by organizing filing systems and updating electronic health records accurately.
  • Supported clinical staff during examinations and procedures, ensuring timely completion of tasks and optimal patient comfort.
  • Utilized effective communication and active listening skills when interacting with physicians, nursing staff, and patients.
  • Managed inventory levels of medical supplies within the clinic setting, ensuring adequate stock availability for seamless daily operations.
  • Conducted pre-appointment patient assessments to streamline the consultation process for healthcare professionals.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Reduced wait times for patients by efficiently managing check-ins, insurance verification, and payment processing.
  • Coordinated referrals from primary care physicians to specialists as needed for comprehensive patient management plans.
  • Prepared examination rooms and sterilization of equipment following hospital guidelines.
  • Provided compassionate support to patients undergoing challenging treatments or experiencing emotional distress related to their condition.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Taught patients about medications, procedures, and care plan instructions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Collected pertinent data and calculations to aid physician in interpreting results.
  • Completed EKGs and other tests based on patient presentation in office.
  • Measured patient pulse oximetry.
  • Conducted manual and automated tests in alignment with specifications and regulations for results reporting.
  • Represented test data in graphs and charts and maintained patient confidence by keeping test information confidential.
  • Assisted with training new staff members, sharing knowledge of lab procedures and best practices for efficient operation.
  • Completed laboratory operations reports and submitted to public health departments and other healthcare authorities.
  • Implemented quality control measures, resulting in consistently high-quality test results and fewer errors or retests required.
  • Participated in continuing education programs to stay abreast of industry developments and best practices.

Education

Diploma - Health Care Administration

AIMST UNIVERSITY
SEMELING,BEDONG,KEDAH
04.2001 -

Skills

Specimens collection and processing

Accomplishments

TAMIL

ENGLISH

MALAY

Interests

DEFEND AND TRAIN BIRDS

SOCIAL SERVICES

Timeline

Clinical Assistant

KLINIK DR.SILAN
02.2025 - 04.2025

Diploma - Health Care Administration

AIMST UNIVERSITY
04.2001 -
P.UMA DEVI HEALTH CARE ASSISTANT