Pui Yen Lam
Sales Assistance & Purchasing Assistant
31, SS15/5D, Subang Jaya, Selangor, Malaysia.
Summary
Dynamic professional with a proven track record in sales and purchasing management at TKS Grocer and SMCGC (M) Sdn Bhd. Excelled in technical support with Aegis BPO Malaysia, showcasing strong problem-solving skills and language proficiency in English, Bahasa Malaysia, and Chinese. Demonstrated exceptional customer service and inventory control, enhancing operational efficiency.
Overview
16
16
years of professional experience
Work History
Sales Assistant
TKS Grocer
03.2021 - 11.2024
- Oversaw Scan Sales, including setting prices, monitoring changes, and preparing sales reports.
- Conducted price verification and updates for received items.
- Managed invoicing processes efficiently to ensure accurate financial records.
Purchasing Assistant
SMCGC (M) Sdn Bhd
07.2018 - 04.2020
- Managed purchasing and rental contracts with suppliers. Monitored shipments and deliveries to ensure on-time arrivals.
- Handled inventory control, data entry, and invoice management.
- Prepared payment vouchers and resolved numeric discrepancies in financial statements.
Executive – Customer Service Technical Support
Aegis BPO Malaysia Sdn. Bhd.
06.2016 - 06.2018
- Provided technical support for StarHub customers (Singapore Telco Company).
- Specialized in Fibre Broadband issue resolution.
- Delivered excellent customer service and problem resolution in a fast-paced environment.
Admin & Purchasing Clerk
Norsechem (Sabah) Sdn Bhd
01.2009 - 12.2009
- Managed purchasing functions and ensured data entry accuracy for inventory.
- Resolved computer-related technical issues efficiently.
- Monitored and verified Security Guards' daily Patrol Logbook.
Education
Bachelor of Science - Computer Science & Software Engineering
Swinburne University of Technology
Kuching, Sarawak, Malaysia 04.2001 -
Skills
Language proficiency - English
Language proficiency - Bahasa Malaysia
Language proficiency - Chinese
Timeline
Sales Assistant
TKS Grocer
03.2021 - 11.2024
Purchasing Assistant
SMCGC (M) Sdn Bhd
07.2018 - 04.2020
Executive – Customer Service Technical Support
Aegis BPO Malaysia Sdn. Bhd.
06.2016 - 06.2018
Admin & Purchasing Clerk
Norsechem (Sabah) Sdn Bhd
01.2009 - 12.2009
Bachelor of Science - Computer Science & Software Engineering
Swinburne University of Technology
04.2001 -
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