Summary
Overview
Work History
Education
Skills
Personal Skills And Competences
Highest Qualification
Personal Information
Training
Timeline
Generic
PUANESWARI A/P RALNASALAM

PUANESWARI A/P RALNASALAM

Revenue Care Specialist
Shah Alam

Summary

With a keen interest in developing innovative solutions to streamline processes, I am committed to contributing to the success of a professional organization. My goal is to work collaboratively to overcome challenges and achieve operational excellence in the logistics sector.

Overview

25
25
years of professional experience
6
6
years of post-secondary education
3
3
Languages

Work History

Revenue Care Specialist

Kuehne-Nagel Sdn Bhd
04.2022 - Current
  • Ensuring the accuracy and timeliness of invoices
  • Recording and managing accruals and relevant expenses.
  • Ensuring the accuracy of supplier's invoice
  • Monitoring and improving relevant KPIs such as AutoFSL & Vendor invoices auto-acknowledgement
  • Collaborating with other teams (Customer Care, Operational Care) to resolve discrepancies on the costs and billing, thereby preventing revenue leakages


Pricing Specialist

Kuehne-Nagel Sdn Bhd
12.2020 - 04.2022
  • Provide competitive and advise on the rates inquiries for all terms for Singapore inbound shipments to cutomers, inter-companies and 3rd party agent.
  • Provide shipping advise to internal team and customers when required.

Manager

AGX Logistics (M) Sdn Bhd
01.2018 - 10.2020
  • Supervise both import and export shipments
  • Liaising with clients, agents (both local & overseas), shipping, transporters and insurance companies.
  • Guidance to subordinate on the arrangements based on client’s request and shipping incoterms to ensure delivery as per schedule.
  • Reviews freight rates: air, sea and land.
  • Provided logistic advice and resolved any shipment problems promptly.
  • Check and verify 3rd party agents invoices
  • Prepare monthly report
  • Procurement - Rate negotiations with sub-contractors and other suppliers
  • Checking billing and P&L for every jobs
  • Checking and verification of job files for month end closing

Senior Executive

LF Logistics Services (M) Sdn Bhd
08.2015 - 12.2017
  • Plan, Coordinates and Supervise export shipments
  • Liaising with clients, agents (both local & overseas), shipping, transporters and insurance companies.
  • Arranges transportation and forwarding services for all orders based on shipping incoterms to ensure delivery as per schedule.
  • Reviews freight rates: air, sea and land.
  • Provided logistic advice and resolved any shipment problems promptly.
  • Performed billing and collect payments for COD term shipments.
  • Check and verify 3rd party agents invoices
  • Prepare monthly report for client's movements
  • Procurement - Rate negotiations with sub-contractors and other suppliers
  • Follow-up on import shipments and arrange payment, prepare LOA/LOI to release EDO.

Executive Logistics (Team Leader)

Arah Sukma Sdn Bhd
01.2008 - 08.2015
  • Attend to client's inquiries, request and complaints as well when there is any problem
  • Plan, Coordinates and Supervise all import and export shipments
  • Liaising with clients, agents (both local & overseas), shipping, transporters and insurance companies.
  • Arranges transportation and forwarding services for all orders based on shipping incoterm to ensure delivery as per schedule.
  • Responsible for all duty customs sales and tax functions
  • Reviews freight rates: air, sea and land.
  • Prepare quote for project shipments when required.
  • Provided logistic advice and resolved any shipment problems promptly.
  • Performed billing and collect payments for COD term shipments.
  • Handle purchasing of packaging materials
  • Evaluate/Re-evaluate the vendors
  • Develop suppliers / agents both local and overseas
  • Monitor & Supervise loading/unloading at customer’s site or port for project shipment when required
  • Liase with custom and other government agencies when required
  • Warehouse in-charge for receiving and distribution of cargo
  • Prepare weekly or monthly inventory report
  • Check and verify 3rd party agent’s invoices
  • Prepare monthly report for client's movements
  • Procurement - Rate negotiations with sub-contractors and other suppliers

Logistic Co-ordinator

Arah Sukma Sdn Bhd
01.2004 - 01.2008
  • Managed daily shipments to customer as per company’s SOP.
  • Attend to client’s inquiries by email or phone
  • Handling custom declaration, costing, purchasing and billing
  • Update log book
  • Update Superior on daily movements and inquiries
  • Shipment tracking and updating the customer on timely basis

Admin / Personal Assistant

Arah Sukma Sdn Bhd
01.2002 - 01.2004
  • Answering telephone calls
  • Maintaining diaries
  • Arranging appointments
  • Taking messages
  • Typing/word processing
  • Maintain filings
  • Organising meetings
  • Air ticket booking, transport and accommodation arrangements
  • Managing databases
  • Implementing and maintaining procedures/administrative systems
  • Liaising with staff, suppliers and clients
  • Handle boss’s and staff P&C files

Credit Control / Billing Clerk

Pony Express
01.2000 - 01.2002
  • Issue invoices to customers
  • Issue monthly customer statements
  • Update customer files with issued invoices
  • Update the customer master file with contact information
  • Track exceptions between the shipping log and invoice register

Education

Diploma in Business Management -

Binary University College
01.2009 - 01.2011

SPM - undefined

Sekolah Menengah Kebangsaan Kelana Jaya
01.1995 - 01.1999

Skills

  • Analytical skills
  • Customer focus
  • Adaptability
  • Problem-solving
  • Teamwork
  • Networking abilities

Personal Skills And Competences

  • Analytical skills: Essential for evaluating logistics processes and implementing effective solutions.
  • Customer focus: A priority in logistics to ensure satisfaction through timely delivery of quality products.
  • Adaptability: Key for adjusting to changes within supply chain processes.
  • Problem-solving: Helps in identifying and resolving issues to maintain an efficient supply chain.
  • Teamwork: Collaborating effectively with others is necessary for a cohesive logistics operation.
  • Networking abilities: Building relationships can lead to better opportunities and solutions in logistics.

Highest Qualification

Diploma in Business Management

Personal Information

  • Available: After one (1) month notice period
  • Age: 41
  • Date of Birth: 10/16/82
  • Gender: Female
  • Nationality: Malaysian
  • Marital Status: Married

Training

  • Foundation Course in Freight Forwarding – Result: Pass
  • Customs Agent Course (KEK) – Result: Pass
  • IMDG Course – Result: Pass
  • Airfreight Skill Course – Result: Distinction
  • Shipping Procedures & Documentations with INCOTERM
  • Goods & Services Tax (GST) Training program
  • Supervisory Skill Course

Timeline

Revenue Care Specialist

Kuehne-Nagel Sdn Bhd
04.2022 - Current

Pricing Specialist

Kuehne-Nagel Sdn Bhd
12.2020 - 04.2022

Manager

AGX Logistics (M) Sdn Bhd
01.2018 - 10.2020

Senior Executive

LF Logistics Services (M) Sdn Bhd
08.2015 - 12.2017

Diploma in Business Management -

Binary University College
01.2009 - 01.2011

Executive Logistics (Team Leader)

Arah Sukma Sdn Bhd
01.2008 - 08.2015

Logistic Co-ordinator

Arah Sukma Sdn Bhd
01.2004 - 01.2008

Admin / Personal Assistant

Arah Sukma Sdn Bhd
01.2002 - 01.2004

Credit Control / Billing Clerk

Pony Express
01.2000 - 01.2002

SPM - undefined

Sekolah Menengah Kebangsaan Kelana Jaya
01.1995 - 01.1999

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