Represent The Robert Gordon University in Badminton Tournaments Inter-University (2004-20061
Highly skilled and results-oriented sales professional specializing in promoting and selling medical-grade quality products. Adept at proactively visiting key customers every quarter to foster strong relationships and drive sales growth. Experienced in strategically evaluating regions to identify business opportunities and staying abreast of market trends to provide valuable feedback on pricing, materials, and regulatory decisions. Proficient in consulting with customers on portfolio strategies and successfully launching new products to target audiences effectively. Collaborative team player with a keen ability to exchange insights with peers to determine optimal price levels for various customers and regions. Passionate about understanding market needs and driving business development through targeted efforts, including creating and executing hunting lists. Skilled in utilizing available tools to track customer activities, support back-office functions, and gather valuable market intelligence. Committed to supporting back-office operations in various tasks such as artwork creation, invoice management, and claim handling. Actively collected competitor information and product insights to maintain a competitive edge in the industry.
*A Student Recruitment Manager’s responsibilities are included recruiting students to the local universities, recruiting new agents, maintaining existing agents’ relationship, constant meeting with the universities, reporting to the directors. I dealt with difficult students and international officers tactfully and diplomatically. Teamwork with other member of staffs was important.
The Elements of the Business Concept are to 1. Promote British university education across the world and recruit high caliber students & 2. Maintain a continuing relationship with the recruited students by providing them with additional services during their period of study in the United Kingdom. We strive to provide our Universities/ FE Colleges with those students who will become their top 20% performers in their respective fields. How we achieve this is down to our rigorous method of selection, proven over 3 years of business success.
*As an Assistant Manager, Marketing, we assist sales and marketing team to achieve outstanding sales performance by providing excellent customer service. Required to manage international customer accounts activities; handling customer enquiries and complaints; conduct sales, to ensure the quality of the product by doing internal inspection before delivery, to prepare and analyze the deliver servicer performance; dealing with supplier on packaging material artwork design, monitor team sales and performance. Some of the responsibilities are:-
• Accomplishes marketing and sales objectives by planning, developing, implementing, and evaluating advertising, merchandising, and trade promotion programs; developing field sales action plans.
• Identifies marketing opportunities by identifying consumer requirements; defining market, competitor's share, and competitor's strengths and weaknesses; forecasting projected business; establishing targeted market share.
• Provides information by collecting, analyzing, and summarizing data and trends.
• Protects organization's value by keeping information confidential.
• To manage credit and payment issues.
Handle domestic and overseas sales, customer service for both existing and new customers, building good relationship and rapport with clients. We also aggressively market and promote product and services.
ADDITIONAL SKILLS
• CRM
• SAP ERP (Systems Application Programming)
• Microsoft Office, excel, Power Point
• Results oriented, self motivated & a “hands on” person with proven ability to meet objectives & targets
• Think creatively and plan strategically
• Well organized, structured and pro-active
• Proven success record in business development and relationship Management.
• Excellent communication, interpersonal, organizational, negotiation and presentation skills required.
• Ability to work in a flexible environment and is open to change.
• Obtained Health and Safety Certificate from UK and trained on First Aid.
• Heavy Travel
Represent The Robert Gordon University in Badminton Tournaments Inter-University (2004-20061
Represent University of Malaya (UM) in Inter-University Badminton Tournaments (1999-2003)
Participated in Athletic, Volleyballs, handballs and tennis, University of Malaya, M’sia (1999-2003)