Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Pritha Jikum

Senior Cabin Crew
Pritha Jikum

Summary

With a proven track record at AirAsia Berhad, I excelled in enhancing passenger satisfaction and safety, showcasing strong leadership and medical emergency response skills. My assertive approach and ability to mentor teams led to improved service quality and team morale, making significant contributions to operational excellence.

Overview

7
years of professional experience
5
Languages

Work History

AirAsia Berhad

Senior Cabin Crew Member
08.2024 - Current

Job overview

  • Maintained strict adherence to safety regulations, ensuring the well-being of passengers and crew members during flights.
  • Coordinated seamless boarding processes by working closely with ground staff, expediting departure times without compromising service quality or safety standards.
  • Boosted overall team morale through effective leadership techniques that fostered a positive work environment among crew members.
  • Conducted thorough inspections of aircraft cabins before takeoff, identifying potential hazards or maintenance needs promptly.
  • Enhanced passenger satisfaction by consistently providing exceptional service and addressing individual needs.

AirAsia Berhad

Cabin Crew Member
08.2017 - 07.2023

Job overview

  • Improved teamwork among crew members by actively participating in debriefings and sharing constructive feedback after each flight.
  • Followed company regulations and rules to promote safe environment for travelers and employees.
  • Managed challenging situations calmly and professionally, such as handling unruly passengers or addressing flight delays.
  • Optimized passenger experience by proactively identifying potential issues and offering solutions to enhance comfort and satisfaction.
  • Assisted passengers with special needs, providing personalized care and support throughout the flight.

Havana Restaurant Bar & Grill

Social Media Marketing Manager
03.2024 - Current

Job overview

  • Increased online engagement through the creation of compelling content tailored to target audiences.
  • Boosted brand awareness by developing and implementing effective social media marketing strategies.
  • Managed multiple social media accounts, ensuring consistent branding and messaging across all platforms.
  • Analyzed social media data to identify trends and opportunities for growth, making strategic

Education

SMK Bandaraya
Kota Kinabalu, Sabah, Malaysia

High School Diploma
12-2015

Skills

Assertiveness

Timeline

Senior Cabin Crew Member

AirAsia Berhad
08.2024 - Current

Social Media Marketing Manager

Havana Restaurant Bar & Grill
03.2024 - Current

Cabin Crew Member

AirAsia Berhad
08.2017 - 07.2023

SMK Bandaraya

High School Diploma

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