Pretheba Shanmugam
Senior Executive Transportation And Distribution
Puchong
Summary
Experienced with supply chain optimization, enhancing operational efficiency and reducing costs. Utilizes strategic planning and logistics management to streamline distribution processes. Track record of effective team leadership and continuous process improvement.
Overview
19
19
years of professional experience
2003
2003
years of post-secondary education
Work History
Senior Transportation and Distribution Executive
PPG Coatings (Malaysia) Sdn Bhd
03.2024 - Current
- Auditing the 3PLs on records management and providing performance feedback to relevant divisions and control the reliability of suppliers through tool measurement.
- To control loss in supply chain by minimizing damages due to poor handling & pest, thefts, expiring/near expiring, obsolete and slow moving, returns from trade and pallet management.
- Coordinated logistics activities, ensuring efficient transportation of goods from suppliers to end customers.
- To implement best in class route planning for deliveries and achieve high service level as per KPI set.
- To prepare Annual Budget and Target KPI setting and successfully obtain approval from Management.
- To coordinate and arrange for annual stock count including 3PL warehouse.
- Working procurement team FFCB tenders.
- Implement and maintain ISO Quality Procedures and 5S ensuring compliance with standards.
- A leader of the plant EHS team and handling Power Industrial trucks (PIT)
- People management and coordination
- Enhanced customer satisfaction by ensuring timely and accurate order fulfillment.
- Evaluated vendor performance, fostering strong relationships with reliable suppliers who consistently met quality standards.
- Reduced operating costs through the optimization of distribution routes and schedules.
- Developed and implemented new standard operating procedures to improve overall distribution operations.
- Conducted regular audits of warehouse processes, addressing any discrepancies or inefficiencies identified during these assessments.
- Assisted with human resource functions such as hiring, interviewing and conducting performance evaluations.
- Managed inventory levels effectively, minimizing overstock situations while ensuring stock availability for customer orders.
Senior Logistics Analyst
ECOLAB Services Malaysia Sdn Bhd
03.2023 - 03.2024
- Reviews and analyzes transportation costs, parts procurement and delivery processes, inventory issues such as back orders, and other fulfillment metrics. Work on cost reduction and optimalization.
- Checking BL drafts, CIPL, FTA, COA and COO prepared by 3PL and sharing the final documents with respective customer service.
- Working with planners to ensure cargo are delivered on timely manner.
- To provide information about the status of shipped export/import containers/trucks to planning team.
- Auditing the 3PLs on records management and providing performance feedback to relevant divisions and control the reliability of suppliers through tool measurement.
- Monitor demurrages with physical distribution team.
- Working on improvement process and drive the lead time reduction analysis.
- Preparing and participate in cost loss analysis along with relevant divisions and Finance team.
- Communicate operations out of budget and execute cost reduction plans and carrier allocation.
- To ensure virtual warehouses have minimal inventories or with a clear gap analysis on outages.
- Control and monitor missing products & process claims.
- Preparing ISF filling for USA shipments.
- Control and monitor missing products & process claims.
Supply Chain Optimizer (Team Lead)
Wurth Logistics Asia-Pacific Sdn Bhd
03.2017 - 03.2023
- Responsibility for coordination and organization of transports in the fields of sea, air, truck and CEP as well as handling of incidents and complaint processing.
- Preparing tender for sea freight and air freight on quarterly basis. Doing rates comparison and preparing comparison reports. Further negotiation with forwarder on rates and SOP sharing.
- Assisting the Logistics Manager in negotiating with 3PL on ad-hoc requirements and participate in vendor evaluation and selection process according to quality standards.
- Handling projects such Malaysia Road Transport and Thailand Road Transport, to search for better options and cost saving transportation method.
- Working closely and managing 3PL and monitoring on KPI set. Arranging meeting if any issue and working on process improvement.
- Claim management for damaged or missing cargo.
- Assign and delegate responsibility to team members under my care. Supporting my team mates on daily operation and handling any hiccups on shipments.
- Managing LCL consoles from ex- China and Taiwan ports to Germany.
- Follow up with suppliers for the commercial documents like invoice, packing list, cert of origin, test cert and etc. and uploading the documents into the system.
- Responding to complaints from consignee or supplier.
- Work closely with master data management team ensuring the master data of the assigned customer/ forwarder are updated regularly and maintained.
- Working closely with warehouse on coordinating daily shipments via road in peninsular Malaysia.
- Tax invoice creation and followup on payment with customer.
- Conduct training on usage of system for both colleagues and customer.
Customer Care Consultant
Maersk Malaysia Sdn Bhd
06.2014 - 02.2017
- Receive bookings and checking for accuracy and confirm bookings.
- Inform the customer in pro-active manner of vessel delays or other exceptions that may occur and impact the otherwise informed departure schedule.
- Create booking confirmation, Bill of Lading and other relevant cert (shipping cert, COB cert, free time Etc)
- Communicating with shipper and consignee on manifest issue, Bill of Lading (BL) amendment. Providing cert to support BL.
- Assist to amendment BL accordingly to meet LC requirements.
- Communicating with other liners (MLO) on loading list Communicating with customer via telephone and email.
- Providing invoice and credit note when requested by customer (SAP) Processing for dispute on invoices, adding additional charges such as telex Assisting on counter as and when needed.
- Updating port system eg Pcop,navis.
- Crossing selling on products.
Pegawai khidmat pelanggan N17
Government of Malaysia ( Kementerian kewangan malaysia & SUK Pulau Pinang)
06.2009 - 01.2014
- To provide public with relevant information face to face and via telephone.
- To assist public in filling up application forms like Borang 14A (Penukaran Hakmilik), Borang Pusaka Kecil, Borang TOL (Lesen Pendudukan Sementara), Borang Pengurangan Cukai Tanah dan etc.
- To assist public on enquires related to for Alienation of state land, Extending Lease, Convert Leasehold land to Freehold land and collecting the Final Title.
- To keep record for land transaction, perform.
- To prepare form letters, memos, monthly reports and filing documents.
- To assist in meeting arrangements such as preparing agendas, minutes etc.
Senior Admin
Global Mutiara Sdn Bhd
03.2008 - 06.2009
- My company deals with manpower like supply foreign workers as well as house maids from varies country like Indonesia, India,Sri lanka, Myanmar and etc.
- My duties here is as admin staff preparing documents for workers application (maid) both in Ipoh immigration and Putra jaya.
- Passport endorsement or renewal.
- Preparing Medical related documents for Fomema.
- Attending to walk- in customers enquiring on maids and worker's supply.
Personal Financial Executive-Islamic Banking
Price Solution (Standard Chartered Group)
11.2005 - 01.2008
- To acquire and identify new business opportunities to achieve personal sales target to meet the sales productivity target set by the management.
- To ensure daily productivity reports are properly submitted to the management.
- To ensure customer enquiries and complaints are handled diligently and efficiently.
- To review, recommend and follow-up on personal loan applications and documentations to provide new creative innovative ideas to improve share personal loan of market.
- To continuously upgrading skills, knowledge and updated on personal loan industry trend and competition.
- To participate in sales campaigns, promotion and product launching to always meet all services quality standard.
Education
Higher Diploma - Business Information Technology
Informatics Institute of Technology
Sijil Pelajaran Malaysia (SPM) - undefined
Sekolah Menengah Tarcisian Convent
Skills
Cost reduction strategies
Logistics planning
Fleet management
Inventory management
Warehousing operations
Operational excellence
Supply chain optimization
Warehouse management
Transportation management
Logistics management
Demand forecasting
Distribution network optimization
Other Information
- Problem Solving Skills
- Critical Thinking Skills
- Communication Skills
- Teamwork
- Organization Skills
- Emotional Intelligence
- Responsibility
- Negotiation
- Project Management
- Logistics Management
- Operations
- Logistics
- Customs documentation
- Transportation/ Distribution
- Customer service
- SAP
- Invoice development
- Forecasting/planning
Personal Information
- Age: 42
- Date of Birth: 09/07/83
- Gender: Female
- Nationality: Malaysia
Timeline
Senior Transportation and Distribution Executive
PPG Coatings (Malaysia) Sdn Bhd
03.2024 - Current
Senior Logistics Analyst
ECOLAB Services Malaysia Sdn Bhd
03.2023 - 03.2024
Supply Chain Optimizer (Team Lead)
Wurth Logistics Asia-Pacific Sdn Bhd
03.2017 - 03.2023
Customer Care Consultant
Maersk Malaysia Sdn Bhd
06.2014 - 02.2017
Pegawai khidmat pelanggan N17
Government of Malaysia ( Kementerian kewangan malaysia & SUK Pulau Pinang)
06.2009 - 01.2014
Senior Admin
Global Mutiara Sdn Bhd
03.2008 - 06.2009
Personal Financial Executive-Islamic Banking
Price Solution (Standard Chartered Group)
11.2005 - 01.2008
Sijil Pelajaran Malaysia (SPM) - undefined
Sekolah Menengah Tarcisian Convent
Higher Diploma - Business Information Technology
Informatics Institute of Technology
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