PREMILA RAVICHANDRAN
Summary
To prove myself as highly enthusiastic, energetic and to enhance my professional skills, capabilities and knowledge in an organization which recognizes the value of hard work. I wish to learn skills that can shape me as a valued professional in this field.
Overview
5
5
years of professional experience
Work History
Senior Assistant, Business Office
Beacon Hospital,PJ
01.2026 - Current
- Managed patient registration, appointments, billing, and payment processing.
- Handled insurance documentation and patient enquiries.
- Assisted with patient admissions, discharges, and billing settlements.
- Trained new staff on registration and billing procedures.
- Coordinated with doctors, nurses, and departments to ensure smooth operations.
- Maintained accurate patient records and delivered excellent customer service.
Office Assistant, Business Office
PJ
06.2022 - 12.2025
- Registered patients and scheduled appointments.
- Processed payments and issued receipts.
- Responded to patient enquiries and incoming calls.
- Maintained patient records and administrative documentation.
- Assisted with daily front counter and operational duties.
- Supported patient flow and departmental coordination.
Data Entry Clerk
Docu Arch Sdn Bhd
03.2022 - 06.2022
- Entered and verified document information in the database system with high accuracy.
- Verified accuracy and completeness of scanned records to ensure reliable data submission.
- Performed document unbinding, scanning, indexing, and quality control (QC) checks.
- Managed large volumes of documents, consistently meeting daily productivity targets.
- Prepared and organised physical documents for efficient digitisation and archiving.
- Reassembled and bound documents after scanning according to company procedures.
- Coordinated with team members to ensure timely completion of document processing projects.
- Maintained confidentiality and security of sensitive client information.
Internship (ISIT Assistant)
ALWAYS Marketing (M) Sdn. Bhd.
09.2021 - 02.2022
- Assisted in installing and configuring development tools, including Code On Time, SQL Server, Microsoft Visual Studio, and Beyond Compare.
- Developed and maintained web pages for the RetailAim website.
- Identified and resolved website issues through testing and troubleshooting.
- Performed end-to-end testing for the RetailAim website and Mobile App.
- Created training guides and user documentation for clients.
- Assisted in implementing new website features and page enhancements.
Education
Diploma - Information Technology
CITY UNIVERSITY MALAYSIA
PJ08-2021
Skills
- Microsoft Word, Excel, PowerPoint, Access, Teams
- Database Reporting
- Data analysis
- Workflow Automation
- Azure DevOps
- HTML coding, database management
- Problem Solving
- Multitasking
- Time Management
- Team collaboration
- Communication Skills
Languages
English - Fluent
Malay - Fluent
Tamil - Native
Timeline
Senior Assistant, Business Office
Beacon Hospital,PJ
01.2026 - Current
Office Assistant, Business Office
PJ
06.2022 - 12.2025
Data Entry Clerk
Docu Arch Sdn Bhd
03.2022 - 06.2022
Internship (ISIT Assistant)
ALWAYS Marketing (M) Sdn. Bhd.
09.2021 - 02.2022
Diploma - Information Technology
CITY UNIVERSITY MALAYSIA