Summary
Overview
Work History
Education
Skills
Timeline
Generic

PREMA D/O SHANMUGAM PREMA

Accountant
Kuala Selangor, Selangor

Summary

Proven leader in enhancing sales and production efficiency, notably with TRIPLUS INDUSTRIES SDN BHD. Excelled in brand building and sales team leadership, boosting client trust and loyalty while mentoring teams towards excellence. Implemented innovative strategies, significantly reducing costs and driving revenue growth. Skilled in sales planning and public speaking, adept at fostering professional development. Sales Officer with strong background providing team leadership, creating brand vision and strategizing sales distribution channels. Expert at growing business by attracting new clients, interested investors and strategic partners. Led by example to demonstrate cooperation, dedication and diligence to drive results and achieve sales goals. Fostered long-term relationships and provided post-sales follow ups with clients for maximum satisfaction. Results-driven sales performer with solid history of success in bringing in new customers, managing revenue streams and maintaining solid account relationships. Continuously monitor competitors and research market conditions to stay responsive and successful in dynamic environments. Persuasive negotiation and program management abilities.

Overview

13
13
years of professional experience

Work History

Sales Officer

DOUBLE T SKY SERVICES
2021.11 - Current
  • Enhanced customer satisfaction with timely follow-ups and personalized service.
  • Responded to customer needs by answering questions and providing detailed information about [Product or Service].
  • Cultivated strong relationships, establishing trust and loyalty among clients.
  • Boosted sales performance by identifying and targeting high-potential leads.
  • Trained junior sales staff, mentoring them on best practices and strategies for success.
  • Collaborated with marketing team to develop promotional materials to boost product visibility.

Production Executive/QA Lead

TRIPLUS INDUSTRIES SDN BHD
2011.09 - 2020.02
  • Reviewed production reports to spot and correct issues early.
  • Implemented safety protocols, reducing workplace accidents and promoting a safe working environment for employees.
  • Planned and assigned daily duties to staff members.
  • Developed new ways of manufacturing and improved existing manufacturing processes.
  • Mentored junior staff members, fostering an atmosphere of professional development within the organization.
  • Monitored inventory levels to ensure adequate stock of materials for uninterrupted production operations.
  • Supported sales team by providing accurate lead times and product availability information for customer orders.
  • Reduced operational costs through effective resource management and waste reduction initiatives.

Education

No Degree - Computer Networking And Telecommunications

VETRIK COMPUTER CENTER
Batang Berjuntai, Selangor, Malaysia
2001.04 -

Skills

    Promotional sales events

    Profile and revenue-generating strategies

    Brand building

    Sales process engineering

    Sales Planning

    Sales Reporting

    Cold-calling

    Influencing skills

    Sales Training

    Social selling

    Sales Team Leadership

    Public Speaking

Timeline

Sales Officer

DOUBLE T SKY SERVICES
2021.11 - Current

Production Executive/QA Lead

TRIPLUS INDUSTRIES SDN BHD
2011.09 - 2020.02

No Degree - Computer Networking And Telecommunications

VETRIK COMPUTER CENTER
2001.04 -
PREMA D/O SHANMUGAM PREMAAccountant