PRAMILA DEVI KURUSAMY

~Familiar with various computer Application ie Microsoft Word, PowerPoint and Internet

~Able to communicate at all level and relate easily with people

~Able to work under pressure with minimum supervision

~Communication: Clear and concise verbal and written skills to effectively convey information

~Empathy: Understanding and relating to customers' feelings and concerns to build rapport

~Problem-Solving: Quickly identifying issues and providing effective solutions

~Patience: Staying calm and composed, especially when dealing with frustrated customers

~Support Leadership:Help the team leader manage daily operations Step in when the team leader is unavailable Provide feedback or relay instructions from upper management

~Team Coordination:Distribute tasks and monitor team performance Help plan work schedules or shifts Ensure team members understand their roles

~Mentorship:Offer guidance and support to less experienced team members

~Quality Control & Problem-Solving:Ensure work meets company standards Address team or customer issues and escalate when necessary