PRAVEN KUMAR SIVAKUMARADASS
Business Development Specialist
Setapak
Overview
17
17
years of professional experience
Work History
BUSINESS DEVELOPMENT SPECIALIST (Seller Acquisition/Account Manager)
SHOPEE MALAYSIA
10.2024 - Current
- Interacting with existing Shopee Seller / Business Owners
- Offering seller with various campaigns to anticipate for better store growth/revenue increment.
CUSTOMER RELATIONS OFFICER
CNCDATA (MALAYSIA) SDN BHD
07.2023 - 09.2024
- Performing outbound calls (IT Manager Level & above)
- Inviting executives to attend Webinars & Physical event conducted by Dell Technologies (MY & SG)
- Updating profile and data accordingly using Excel and DataConnect System
TRADER
FOREIGN EXCHANGE MARKET (FOREX)
04.2019 - 12.2022
- Trading on a daily basis/ Intraday on Buying & Selling on currency and Commodities
OUTBOUND/INBOUND SALES REPRESENTATIVE
SCICOM MSC BERHAD
07.2012 - 12.2015
- Contacting customers to follow up on purchases, suggesting new products, and informing upcoming project (Singtel) events.
- Attending to outbound calls if needed.
CUSTOMER SERVICE REPRESENTATIVE
SRG ASIA PACIFIC SDN BHD
05.2011 - 06.2012
- Resolving customers’ inquiries and complaints in a timely and empathetic manner.
- Dedicated to continuously improving sales abilities and product knowledge.
- Providing technical support, billing inquiries, and maintenance.
TELEMARKETING EXECUTIVE
WELLNESS MARKETING SDN BHD
11.2009 - 11.2011
- Performing outbound calls to promote family medical packages for KPJ Specialist Hospital.
- Achieving monthly sales goal.
Education
Certificates Of Completion. -
Additional Certifications.
04.2001 -
Skills
People-Oriented
Personable
Active Listener
Problem Solver
Quick learner
Strong Interpersonal attributes
Team Building
Positive and Friendly
Timeline
BUSINESS DEVELOPMENT SPECIALIST (Seller Acquisition/Account Manager)
SHOPEE MALAYSIA
10.2024 - Current
CUSTOMER RELATIONS OFFICER
CNCDATA (MALAYSIA) SDN BHD
07.2023 - 09.2024
TRADER
FOREIGN EXCHANGE MARKET (FOREX)
04.2019 - 12.2022
OUTBOUND/INBOUND SALES REPRESENTATIVE
SCICOM MSC BERHAD
07.2012 - 12.2015
CUSTOMER SERVICE REPRESENTATIVE
SRG ASIA PACIFIC SDN BHD
05.2011 - 06.2012
TELEMARKETING EXECUTIVE
WELLNESS MARKETING SDN BHD
11.2009 - 11.2011
Certificates Of Completion. -
Additional Certifications.
04.2001 -