Overview
Work History
Education
Skills
Timeline
Generic
PRAVEN KUMAR SIVAKUMARADASS

PRAVEN KUMAR SIVAKUMARADASS

Business Development Specialist
Setapak

Overview

17
17
years of professional experience

Work History

BUSINESS DEVELOPMENT SPECIALIST (Seller Acquisition/Account Manager)

SHOPEE MALAYSIA
10.2024 - Current
  • Interacting with existing Shopee Seller / Business Owners
  • Offering seller with various campaigns to anticipate for better store growth/revenue increment.

CUSTOMER RELATIONS OFFICER

CNCDATA (MALAYSIA) SDN BHD
07.2023 - 09.2024
  • Performing outbound calls (IT Manager Level & above)
  • Inviting executives to attend Webinars & Physical event conducted by Dell Technologies (MY & SG)
  • Updating profile and data accordingly using Excel and DataConnect System

TRADER

FOREIGN EXCHANGE MARKET (FOREX)
04.2019 - 12.2022
  • Trading on a daily basis/ Intraday on Buying & Selling on currency and Commodities

OUTBOUND/INBOUND SALES REPRESENTATIVE

SCICOM MSC BERHAD
07.2012 - 12.2015
  • Contacting customers to follow up on purchases, suggesting new products, and informing upcoming project (Singtel) events.
  • Attending to outbound calls if needed.

CUSTOMER SERVICE REPRESENTATIVE

SRG ASIA PACIFIC SDN BHD
05.2011 - 06.2012
  • Resolving customers’ inquiries and complaints in a timely and empathetic manner.
  • Dedicated to continuously improving sales abilities and product knowledge.
  • Providing technical support, billing inquiries, and maintenance.

TELEMARKETING EXECUTIVE

WELLNESS MARKETING SDN BHD
11.2009 - 11.2011
  • Performing outbound calls to promote family medical packages for KPJ Specialist Hospital.
  • Achieving monthly sales goal.

Education

Certificates Of Completion. -

Additional Certifications.
04.2001 -

Skills

People-Oriented

Personable

Active Listener

Problem Solver

Quick learner

Strong Interpersonal attributes

Team Building

Positive and Friendly

Timeline

BUSINESS DEVELOPMENT SPECIALIST (Seller Acquisition/Account Manager)

SHOPEE MALAYSIA
10.2024 - Current

CUSTOMER RELATIONS OFFICER

CNCDATA (MALAYSIA) SDN BHD
07.2023 - 09.2024

TRADER

FOREIGN EXCHANGE MARKET (FOREX)
04.2019 - 12.2022

OUTBOUND/INBOUND SALES REPRESENTATIVE

SCICOM MSC BERHAD
07.2012 - 12.2015

CUSTOMER SERVICE REPRESENTATIVE

SRG ASIA PACIFIC SDN BHD
05.2011 - 06.2012

TELEMARKETING EXECUTIVE

WELLNESS MARKETING SDN BHD
11.2009 - 11.2011

Certificates Of Completion. -

Additional Certifications.
04.2001 -
PRAVEN KUMAR SIVAKUMARADASSBusiness Development Specialist