PRASHANTI THAMOTIARN
RANTAU
Summary
Front Desk Receptionist delivering exceptional customer service and administrative support. Handles guest interactions with empathy, resolving complaints to enhance visitor satisfaction. Focused on creating a welcoming environment through effective communication and attention to detail.
Overview
3
3
Languages
3
3
years of professional experience
Work History
HR Administration Assistant
JNT EXPRESS
SEREMBAN,NEGERI SEMBILAN, MALAYSIA
10.2025 - Current
- Assisted with recruitment processes, including job postings and scheduling interviews for potential hires.
- Managed employee records, ensuring confidentiality and compliance with data protection regulations.
- Handled employee enquiries regarding HR policies, benefits, and procedures, providing timely responses.
- Created complete records for new hires.
- Coordinated new employee inductions, facilitating smooth integration into company culture and procedures.
Payroll Administrator
LINSUM DAIRY FARM
RANTAU,SEREMBAN, NEGERI SEMBILAN
01.2024 - Current
- Maintained accurate records of employee pay structures and personal data.
- Collected employee time information from employees or supervisors and validated information.
- Oversaw breeding programmes for livestock, ensuring genetic improvement and healthy stock., focusing on genetic improvement and healthy stock.
- Utilised and serviced farming machinery to ensure performance reliability in agricultural operations. for performance reliability.
Front Desk Receptionist
LEXIS HIBISCUS
PORT DICKSON,NEGERI SEMBILAN, MALAYSIA
03.2025 - 10.2025
- Greeted guests upon arrival, provided check-in assistance and directed to rooms efficiently.
- Handled booking reservations via phone, email, and in-person with high accuracy and attention to detail.
- Responded to guest complaints with empathy, offering practical solutions to enhance their stay.
- Performed daily administrative tasks to assist staff operations.
Education
Certificate of Higher Education - BUSINESS MANAGEMENT
SMK DATO SHAMSUDIN NAIN
RANTAU NEGERI SEMBILAN01-2022
Skills
- Recruitment assistance
- Employee records management
- Data management
- Employee relations
- Problem solving
- Team collaboration
- Effective communication
- Communication skills
- Decision making
- Time-management
- Positive attitude
Languages
English
Proficient
C2
Malay
Proficient
C2
Tamil
Proficient
C2
Timeline
HR Administration Assistant
JNT EXPRESS
10.2025 - Current
Front Desk Receptionist
LEXIS HIBISCUS
03.2025 - 10.2025
Payroll Administrator
LINSUM DAIRY FARM
01.2024 - Current
Certificate of Higher Education - BUSINESS MANAGEMENT
SMK DATO SHAMSUDIN NAIN