Pramila Superamaniam
.
Singapore 550223
Summary
Experienced and forward-thinking professional with a proven track record of delivering innovative results. Seeking opportunities for long-term career growth within your organization, aiming to leverage skills and contribute proactively to achieving objectives. Proficient in collaborative teamwork and adept at fostering positive relationships with colleagues. Meticulous team player with strong organizational skills, capable of managing multiple projects concurrently with precision. Demonstrated ability in delivering mission-critical results, a successful executive offering outstanding communication and cross-cultural team management skills. Ambitious team leader adept at creating strategic alliances with organizational leaders and effectively aligning with and supporting key business initiatives.
Overview
27
27
years of professional experience
3
3
Certifications
3
3
Languages
Work History
Senior Security Officer
Adhoc Companies
05.2024 - Current
- Ensured a safe work environment by monitoring surveillance systems
- Liaised with external vendors and contractors to ensure adherence to established security protocols while working onsite or accessing company resources remotely.
- Managed access control systems effectively, ensuring only authorized personnel were granted entry to restricted areas.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Administrative Executive
DAARUN ENGINEERING PTE LTD
12.2023 - 05.2024
- Improved customer satisfaction by promptly addressing inquiries and resolving issues in a timely manner.
- Collaborated with cross-functional teams to achieve organizational goals, fostering a positive work environment.
- Served as a liaison between executives and clients or stakeholders; maintained strong relationships through effective communication.
- Implemented a document management system that streamlined filing processes and facilitated easy retrieval of information.
- Handled confidential information with utmost discretion, ensuring sensitive data was protected from unauthorized access.
- Managed special projects as assigned; delivered results within established deadlines while meeting objectives.
Store Support Executive
COLD STORAGE SINGAPORE PTE LTD
09.2015 - 04.2019
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations
- Demonstrated creativity and resourcefulness through the development of innovative solutions
- Self-motivated, with a strong sense of personal responsibility
- Delivered services to customer locations within specific timeframes
- Organized and detail-oriented with a strong work ethic
- Strengthened communication skills through regular interactions with others
- Developed strong organizational and communication skills through coursework and volunteer activities
- Demonstrated leadership skills in managing projects from concept to completion
- Managed time efficiently in order to complete all tasks within deadlines
- Developed and maintained courteous and effective working relationships
- Developed strong communication and organizational skills through working on group projects
- I learned and adapted quickly to new technology and software applications
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Gained extensive knowledge in data entry, analysis and reporting
- Proved successful working within tight deadlines and a fast-paced environment
- Resolved problems, improved operations and provided exceptional service
- Cultivated interpersonal skills by building positive relationships with others.
- Optimized operational efficiency by redesigning processes, systems, and workspaces for increased productivity.
HR and Administrative Assistant
BLUE WHALE MARINE CONSTRUCTION PTE LTD
02.2010 - 05.2015
- Opened and properly distributed incoming mail to promote quicker response to client inquiries
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes
- Liaised between clients and vendors and maintained effective lines of communication
- Performed research to collect and record industry data
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests
- Scheduled office meetings and client appointments for staff teams
- Established administrative work procedures to track staff's daily tasks
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service
- Managed department budgets and generated financial reports for management review
- Managed filing system, entered data and completed other clerical tasks
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files
- Assisted coworkers and staff members with special tasks on a daily basis.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Aux Police Officer
CERTIS CISCO AUX POLICE
06.1998 - 11.2002
- Attend to security enquiries in the premises
- Conduct armed security patrol in the premises
- Consolidate incident reports
- Perform armed access control and security screenings
- Perform armed security surveillance at the command centre
- Perform crowd control in public areas and manage traffic on the roads
- Perform law enforcement duties
- Provide armed guarding and escorting services
- Provide quick responses to incidents and emergencies.
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
Education
Diploma - Computing Information Systems
Stamford College
MalaysiaHigh School Diploma -
Sekolah Menengah Dato Dol Said
Malaysia 04.2001 - 05.1997
Skills
Leadership
Excellent Communication Skills
Customer Service Skills
Executive Management Support
Situational awareness
Leadership Skills
Ability to Multitask
Adaptability
Ability to Work Under Pressure
Excellent Communication Skills
Customer Service Skills
Dedicated team player
Executive Management Support
Account Management
Quality Management
Branding
Inventory Control
Certification
Effective Office Skills for Administrative Support Staff
Timeline
Senior Security Officer
Adhoc Companies
05.2024 - Current
Administrative Executive
DAARUN ENGINEERING PTE LTD
12.2023 - 05.2024
Store Support Executive
COLD STORAGE SINGAPORE PTE LTD
09.2015 - 04.2019
HR and Administrative Assistant
BLUE WHALE MARINE CONSTRUCTION PTE LTD
02.2010 - 05.2015
High School Diploma -
Sekolah Menengah Dato Dol Said
04.2001 - 05.1997
Aux Police Officer
CERTIS CISCO AUX POLICE
06.1998 - 11.2002
Diploma - Computing Information Systems
Stamford College