Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Work Availability
Quote
Timeline
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Prakaash Marimuthu

Prakaash Marimuthu

Investment & Insurance Sales Surveillance Analyst

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience
4
4
years of post-secondary education
3
3
Languages

Work History

Level Junior Executive

Citigroup
Wilayah Persekutuan Kuala Lumpur
09.2017 - Current
  • Updates documentation, and communicating/training new processes and procedures to business partners
  • Monitor work progression ensuring completion of assignments by requested due date
  • Review and disposition of alert triggers based on investigation results; investigations could involve document/ call reviews, analyze client behaviors based on client KYC, account info, customer surveys etc
  • Document exception findings, tracking of corrective actions and its completion at individual alert level and at review level
  • Prepare trend analysis and surveillance reports for management reporting
  • Provide feedback and coaching on correct phone sales process to Sales Representatives
  • Provide consultations to other internal departments on sales process and branch operational matters
  • Report and document the Quality of Work report of Sales Representatives
  • Continuously seek process improvement to enhance efficiency of the surveillance monitoring process, and to address process/ compliance gaps
  • Review and update of policies and unit procedures
  • Implementation of processes and changes according to the business procedures

Trade Marketing Assistant

Yee Lee Trading Co. Sdn Bhd
Kuala Lumpur
07.2015 - 12.2016
  • Assisting Trade Marketing (TM) team in their day-to-day operation work.
  • Collecting TM related information from sales team.
  • Preparing TM and sales related reports.

Education

Diploma - Business Administration

SEGi College
03.2013 - 01.2015

Bachelor's Degree - Accounting and Finance

University of Greenwich
07.2018 - 07.2020

Skills

    Problem solving

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Accomplishments

Managed large increase (150% basis last 6 months average) in Sales Surveillance alerts, which required enhanced call monitoring and review of alerts. Have been able to manage these large alert volumes with required timelines exhibiting great show of commitment

Software

Eclipse

ERP

Sage UBS

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

Bachelor's Degree - Accounting and Finance

University of Greenwich
07.2018 - 07.2020

Level Junior Executive

Citigroup
09.2017 - Current

Trade Marketing Assistant

Yee Lee Trading Co. Sdn Bhd
07.2015 - 12.2016

Diploma - Business Administration

SEGi College
03.2013 - 01.2015

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Prakaash MarimuthuInvestment & Insurance Sales Surveillance Analyst