PRABAHARAN A/L NADARAJAN
Manager – Talent Management & Learning Transformation
Kuala Lumpur
Summary
Dynamic Talent Management and Learning & Development leader with over 20 years of enterprise experience in energy, banking, and digital ecosystems. Expertise in designing and scaling comprehensive capability strategies using methodologies such as PETRONAS Working Backwards (PWB), Human Performance Improvement (HPI), Design Thinking, and 6E Instructional System Design (ISD). Recognized for architecting high-impact innovation and agile coaching ecosystems that translate business strategy into measurable performance outcomes, focusing on results beyond training delivery. A trusted partner to senior leaders and Centers of Excellence (COEs), with proficiency in stakeholder governance, change enablement, and learning impact evaluation through proven frameworks like Kotter Change, Agile Mindset, Tuckman team development, and Kirkpatrick evaluation models.
Overview
20
20
years of professional experience
11
11
Certifications
3
3
Languages
Work History
Talent Development Manager
PETRONAS Leadership Centre (PLC)
07.2022 - 10.2025
- Led enterprise-wide learning and talent initiatives impacting 6,000+ employees, aligning capability building with PETRONAS strategic priorities through PWB, HPI, and 6E ISD governance.
- Enterprise Learning & Talent Strategy
- Designed and governed PETRONAS learning programs using the 6E framework (Explore, Envision, Engage, Emerge, Execute, Evaluate) to ensure strong linkage between business problems, performance outcomes, and learning solutions.
- Applied Human Performance Improvement (HPI) during the Explore stage to diagnose performance gaps and determine whether learning, coaching, process redesign, job aids, or governance interventions were the appropriate levers.
- Embedded Working Backwards (PWB) to validate business needs, clarify success metrics (KPOs), and align Solution Owners before investment in development.
- Flagship Programs & Ecosystems
- Innovation Masterclass (IM): Designed enterprise innovation capability using Design Thinking, problem discovery, experimentation, and value validation.
- Agile Coach Enablement (ACE): Architected and delivered an award-winning program (Brandon Hall Bronze) creating internal Agile Coaches and scaling Agile mindset and ways of working across business units.
- Innovation Coach On-Demand (ICOD): Built a just-in-time coaching model supporting innovation squads and transformation initiatives at point of need.
- Be Agile / Agile & Beyond Events: Designed and facilitated large-scale practitioner events with cross-industry participation (Maybank, AIA, Telekom, ExxonMobil), achieving NPS 67.
- Learning Design, Facilitation & Change Enablement
- Applied Design Thinking to create human-centred learning experiences grounded in learner personas, real work constraints, and contextual relevance.
- Integrated Kotter Change principles and Agile Mindset into leadership and practitioner journeys to drive sustained behaviour change beyond the classroom.
- Designed facilitation and team-based programs using the Tuckman model to accelerate teams from Forming and Storming into Performing, particularly in Agile and innovation squads.
- Execution & Impact Measurement
- Oversaw rapid prototyping and iteration (Emerge) through pilots, SME co-creation, and learner validation.
- Ensured disciplined delivery (Execute) with strong operational readiness, facilitator enablement, and on-the-job application.
- Led Evaluate using Kirkpatrick Levels 1–3+, triangulating learner feedback, behaviour change evidence, and business sponsor insights.
- Enabled RM50k–100k cost avoidance through structured problem framing and avoidance of unnecessary training solutions.
- Reduced problem-framing cycles from 3–6 weeks to under 48 hours through structured discovery and AI-enabled approaches.
Scrum Master
Standard Chartered Bank
01.2022 - 07.2022
- Improved sprint predictability, backlog readiness, and delivery transparency across Jira–Clarity.
- Strengthened Agile governance and stakeholder confidence at enterprise scale.
Scrum Master
RHB Bank
01.2020 - 01.2022
- Delivered key digital initiatives including eKYC CASA and Rewards & Loyalty platforms.
- Introduced Agile dashboards improving leadership visibility and decision-making.
AVP – QA, IT Security & Compliance
Maybank
01.2017 - 01.2020
- Created Maybank’s first Agile-aligned Policy & Procurement framework, endorsed by IT Governance.
- Digitised Risk Assessment and UAT workflows, reducing approval cycles by 2 days.
- Awarded Performance Award (2019) for compliance automation and governance transformation.
Project Manager & ISO Lead
IBM
01.2015 - 01.2017
- Led Lean Six Sigma and QA transformation initiatives.
- Drove ISO 27001 readiness, strengthening governance and risk maturity.
Education
Doctor of Education -
In Progress
MBA – Master of Business Administration - undefined
01.2018
Diploma - Electronic & Engineering
01.1999
Skills
Talent Management & Workforce Capability Strategy
Enterprise Learning Architecture (6E ISD)
Human Performance Improvement (HPI)
PETRONAS Working Backwards (PWB)
Design Thinking & Human-Centred Facilitation
AI Design Microsoft Co Pilot
Certification
Certified Human Performance Improvement (HPI) Practitioner
Accomplishments
- Architected Agility Labs, upskilling 6,000+ PETRONAS staff.
- Institutionalised 6E ISD, HPI, and PWB as enterprise learning governance mechanisms.
- Embedded Design Thinking, Kotter Change, Agile Mindset, and Tuckman facilitation into talent programs.
- Achieved Brandon Hall Bronze Award for Agile Coach Enablement.
- Consistently delivered business-aligned learning with measurable outcomes, not event-based training.
References
- Amrah Yahya, Talent Development Specialist COE PLC, 012 2615450, amrah.yahya@petronas.com.my
- Yarchit Farooq, Manager (Trading Excellence) RM & T, 0122812003, yarchit_farooq@petronas.com.my
Core Capabilities
- Talent Management & Workforce Capability Strategy
- Enterprise Learning Architecture (6E ISD)
- Human Performance Improvement (HPI)
- PETRONAS Working Backwards (PWB)
- Design Thinking & Human-Centred Facilitation
- Change Enablement (Kotter, Agile Mindset)
- Coaching Ecosystems & Communities of Practice
- Learning Impact Measurement (Kirkpatrick L1–L4)
- Team Effectiveness & Facilitation (Tuckman Model)
Professional Contributions
- Mentor – UiTM Engineering & Graduate Cohorts
- Career Coach – Youth & Early Talent Programs
- Speaker & Facilitator – Agile, Innovation & Leadership Communities
- Organiser – Agile & Innovation Practitioner Events
Timeline
Talent Development Manager - PETRONAS Leadership Centre (PLC)
07.2022 - 10.2025
Scrum Master - Standard Chartered Bank
01.2022 - 07.2022
Scrum Master - RHB Bank
01.2020 - 01.2022
AVP – QA, IT Security & Compliance - Maybank
01.2017 - 01.2020
Project Manager & ISO Lead - IBM
01.2015 - 01.2017
University of East London - MBA – Master of Business Administration,
TAFE NT - Diploma, Electronic & Engineering
UNITAR - Doctor of Education,