Summary
Overview
Work History
Education
Skills
References
Timeline
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Pooja Barathithasan

Pooja Barathithasan

Shah Alam

Summary

I’m a people-first professional with around a year of experience in roles that center on communication, problem-solving, and helping others — from supporting staff in HR to guiding students as an English tutor. I’ve developed a strong ability to listen, stay calm under pressure, and find solutions that make people feel heard and valued. Whether I’m helping someone settle into a new workplace or answering questions with patience and clarity, I take pride in creating smooth, positive experiences. I’m now looking to bring that same energy and dedication into a customer service role where I can continue making a real difference in people’s day-to-day experiences.

Overview

2
2
years of professional experience

Work History

Part Time English Tutor

Pusat Tuisyen Kalam Genius
Setia Alam
02.2024 - Current
  • Delivered personalized English lessons to national school students, emphasizing communication and comprehension.
  • Fostered strong relationships by regularly communicating with students and parents for updates.
  • Adapted teaching methods to accommodate individual learning needs, showcasing flexibility and problem-solving.
  • Tracked student progress independently, providing timely feedback and resolving issues proactively.
  • Cultivated a positive and respectful environment that encouraged long-term student engagement.
  • Enhanced listening and empathy skills through tailored one-on-one sessions for individualized support.

Temporary Human Resource Executive

Australian International School Malaysia (AISM)
Seri Kembangan
07.2024 - 09.2024
  • Managed end-to-end recruitment support, including job postings, screenings, and interviews.
  • Facilitated onboarding and offboarding by preparing contracts and coordinating orientations.
  • Served as primary contact for staff inquiries regarding medical insurance and internal policies.
  • Coordinated travel arrangements and accommodations for training and expatriate relocations.
  • Processed purchase requests and maintained documentation for HR supplies and reimbursements.
  • Monitored daily attendance and assisted with administrative tasks within People and Culture department.

Human Resources and Administrative Assistant (Contract)

Plomogroup Sdn Bhd
Subang Jaya
12.2023 - 04.2024
  • Managed end-to-end recruitment support, including job postings, screenings, and interviews.
  • Facilitated onboarding and offboarding by preparing contracts and coordinating orientations.
  • Served as primary contact for staff inquiries regarding medical insurance and internal policies.
  • Coordinated travel arrangements and accommodations for training and expatriate relocations.
  • Processed purchase requests and maintained documentation for HR supplies and reimbursements.
  • Monitored daily attendance and assisted with administrative tasks within Human Resources department.

People and Culture Assistant (Contract)

Taylor International School Puchong
Puchong
07.2023 - 11.2023
  • Collaborated with department heads to assess hiring needs and develop job descriptions, demonstrating strong communication and consultative skills
  • Assisted onboarding processes, ensuring new hires received clear guidance, timely support, and a positive introduction to the organization
  • Prepared and updated internal documents and policies to support smooth onboarding and consistent communication with staff
  • Coordinated logistics for internal events, showcasing organizational skills and attention to detail under tight deadlines
  • Compiled monthly departmental reports and ensured timely submissions from other departments, supporting internal accountability and cross-team communication
  • Supported payroll processing by verifying earnings, applying deductions, and checking calculations for accuracy, ensuring data integrity and confidentiality

Education

Bachelor in Business Psychology, Second Class -

HELP University
Subang Bestari
05-2024

Foundation in Arts -

HELP Matriculation Center
Semantan, Bukit Damansara
04.2019

Sijil Pelajaran Malaysia (SPM) -

SMK Kuala Kubu Bharu
12.2017

Skills

  • Interpersonal skills
  • Adaptability and flexibility
  • Positive and professional
  • Multitasking and organization
  • Multi-task management
  • Complaint handling
  • Relationship building
  • Scheduling

References

Mrs. Joyce Chin, Manager of People and Culture, Australian International School Malaysia, 012-2591318, joycel@aism.edu.my

Mrs. Aclene Chin, Former Manager of People and Culture, Taylor's International School Puchong, 012-3898225, aclene.chin@pc.tis.edu.my

Ms. Norashikin Jamal, Executive of People and Culture, Taylor's International School Puchong, 011-29024779, norashikin.jamal@pc.tis.edu.my

Ms. Amira Nazari, Human Resource Executive, Plomogroup Sdn Bhd, 012-6969349, amira@plomogroup.com

Ms. Vickneswary Muniyan, Manager of Pusat Tuisyen Sri Kalam Genius, 014-3657072

Timeline

Temporary Human Resource Executive

Australian International School Malaysia (AISM)
07.2024 - 09.2024

Part Time English Tutor

Pusat Tuisyen Kalam Genius
02.2024 - Current

Human Resources and Administrative Assistant (Contract)

Plomogroup Sdn Bhd
12.2023 - 04.2024

People and Culture Assistant (Contract)

Taylor International School Puchong
07.2023 - 11.2023

Bachelor in Business Psychology, Second Class -

HELP University

Foundation in Arts -

HELP Matriculation Center

Sijil Pelajaran Malaysia (SPM) -

SMK Kuala Kubu Bharu

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Pooja Barathithasan