Pong Ee Wei
Bayan Lepas
Overview
12
12
years of professional experience
6
6
years of post-secondary education
Work History
Customer Service Executive
Sure I Marketing Sdn Bhd
01.2025 - Current
- Take call & Provide accurate answer to customer queries
- Delivery excellent customer support & services
- Respond to customer’s inquiries over knowledge acquired through training
- Delivery customer support & services
- Record & Update customer data
- Resolve customer issues
- Prepare replay topic (edit video) & live topic
- Manage weekly agenda
- Make follow up phone calls/WhatsApp’s to customers
- Create customer order
Logistics Executive
Sure I Marketing Sdn Bhd
04.2023 - 12.2024
- Store Management
- Inventory Monitoring
- Daily Administrative Work
- E-Commerce Fulfillment
- Update system records/ inventory
- Packing Order
- Ensure quality control
- Handle Inbound & Outbound shipments
- Print & Apply shipping labels
MERCHANDISER
JULIEʻS MARKETING SDN BHD
06.2018 - 03.2023
- Stock Checking
- Maintain Store Shelves and Inventory
- Analyse Customer Reactions /Market Trends to Anticipate Product Needs
- Plan Product Range/ Stocks
- Provide Service for Customer Needs
CLERK
I DO CATERING
12.2016 - 04.2018
- Stock /Inventory Checking
- Provide Information/ Detail of Product to Customers
- Maintain /Strengthen the Relationship between Existing Customers
- Arrange Shipment to Customers
- Tracking /Correcting the Company's Finances
SALES AND MARKETING ASSISTANT
BRIXSTAR GLOBAL SDN BHD
05.2016 - 10.2016
- In Charge in Data Entry
- Negotiate Price to Potential Customers
- Arrange /Update Shipment to Customers
- Provide Service for Customer Needs
- Recommend the Service to Customers
OFFICE CLERK
HONG HONG BEAUTY TRADING
01.2013 - 04.2014
- Stock /Inventory Checking
- In Charge in Data Entry
- Provide Information / Detail of Product to Potential Customers
- Maintain / Strengthen the Relationship between Existing Customers
- Arrange Shipment to Customers
Education
SECONDARY ART -
PHOR TAY HIGH SCHOOL
01.2012 - 01.2018
Skills
- MICROSOFT WORD
- EXCEL
Timeline
Customer Service Executive
Sure I Marketing Sdn Bhd
01.2025 - Current
Logistics Executive
Sure I Marketing Sdn Bhd
04.2023 - 12.2024
MERCHANDISER
JULIEʻS MARKETING SDN BHD
06.2018 - 03.2023
CLERK
I DO CATERING
12.2016 - 04.2018
SALES AND MARKETING ASSISTANT
BRIXSTAR GLOBAL SDN BHD
05.2016 - 10.2016
OFFICE CLERK
HONG HONG BEAUTY TRADING
01.2013 - 04.2014
SECONDARY ART -
PHOR TAY HIGH SCHOOL
01.2012 - 01.2018
Similar Profiles
Nor Faihanatulhusna Binti Mohd HassanNor Faihanatulhusna Binti Mohd Hassan
Sales Administrative Assistant at Mr Mega Bean Marketing Sdn Bhd & Waterworld Network Sdn BhdSales Administrative Assistant at Mr Mega Bean Marketing Sdn Bhd & Waterworld Network Sdn Bhd
TAN YEAN NINTAN YEAN NIN
Finance Impact Team & Risk Management Senior Executive at F&N Beverages Marketing Sdn Bhd and F&N (Malaya) Sdn BhdFinance Impact Team & Risk Management Senior Executive at F&N Beverages Marketing Sdn Bhd and F&N (Malaya) Sdn Bhd
Zulkarnain Bin DahlanZulkarnain Bin Dahlan
Section Head at Elitetrax Marketing Sdn Bhd (also Known as Harvey Norman Malaysia)Section Head at Elitetrax Marketing Sdn Bhd (also Known as Harvey Norman Malaysia)
Noor Maizura Binti Mohamad MohdNoor Maizura Binti Mohamad Mohd
Customer Service Cashier , Side Plant Supervisor at RJ Food CathererCustomer Service Cashier , Side Plant Supervisor at RJ Food Catherer
Harisuden NathanHarisuden Nathan
Senior Finance Analyst at Wilmar GBS Sdn. Bhd. (Australia & New Zealand)Senior Finance Analyst at Wilmar GBS Sdn. Bhd. (Australia & New Zealand)