PONG CHANG QUEN

1.Promote New Products: Work closely with the Outlet Manager to promote and offer new products to customers, ensuring effective product displays and attractive promotions.

2.Customer Relationship Management: Engage with clients and customers to establish and maintain positive relationships, ensuring their satisfaction with our products and services.

3.Training: Provide comprehensive training sessions to outlet staff on new products, features, and sales techniques to enhance their product knowledge and selling abilities.

4.Sales Promoter Recruitment: Utilize social media platforms, specifically Facebook, to recruit skilled sales promoters who can effectively market our products in-store.

5.Sales Performance Analysis: Analyze monthly sales reports and collaborate with Outlet Managers to identify strategies to achieve sales targets and improve overall performance.

6.Outlet Events and Roadshows: Organize and coordinate outlet events and roadshows to increase brand visibility and attract potential customers.

7.Event Product Arrangement: Facilitate the arrangement and display of products at different event areas to maximize exposure and sales opportunities.

8.Store Standards and Objectives: Collaborate with Outlet Managers to establish and maintain store standards and objectives, ensuring consistency across all outlets.

9.Progress Reporting: Regularly update senior executives on progress, challenges, and opportunities related to outlet performance.

• Manage 40 dealers and 5 promoter
• Supervise & Ensure promoter performance during working day
• Provide sales POSM and help promoters improve customer service offerings
• Deliver performance updates, quarterly reviews with promoters
• Responsible for store sales and achieve sales target & execute in-store promotion events
• Communicate closely with store managers and suppliers
• Follow in-store guideline (SOP), submit report as required, Sales Mapping
• Ensure that updated price tags and latest promotion info is properly displayed for each product, Ensure that each sales staff is clearly aware of latest promotions and campaign.

• Listening to what customers want and helping them find the perfect product for their needs
• Constantly building product knowledge and delivering this knowledge in engaging ways
• Delivering presentations and demonstrations to customers
• Engaging in meaningful interactions and building good relationships with customers
• Distributing samples and providing feedback for improvement to the management team
• Following up with customers and providing guidance on product selection
• Able to achieve monthly sales target
• Setting up attractive product displays and promotional booths.