Summary
Overview
Work History
Education
Skills
Websites
Interests
Timeline
Generic
Ng Ping Choong

Ng Ping Choong

Key Account Manager
Puchong

Summary

Results-driven professional with background in managing high-value client accounts. Achievements include driving client satisfaction and loyalty through tailored account strategies. Known for exceptional teamwork and adaptability in dynamic environments. Proven skills in relationship management and strategic planning.

Overview

6
6
years of professional experience
4
4
Languages

Work History

Key Account Manager

Avery Dennison
06.2023 - Current
  • Established a good relationship with both converters and merchants.
  • Effectively coaching, teaching, and developing solid sales and negotiation skills within the sales team.
  • Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities.
  • Coordinate team efforts, create, and manage a regional strategy and team operating plan.
  • Train and provide development opportunities for members.
  • Act as a team role model and change agent.
  • Positively lead and influence team members to partner together to achieve individual and business goals.
  • Promote the use of products to new and existing customers through the application of selling skills and building relationships with all levels within the target customers.
  • Translate market trends and customer needs into actionable goals that create a competitive advantage.
  • Coordinate sales service with other service departments and operating areas, like customer service, QA, Planning, and Finance.
  • Prepare regular reports, both for internal and customers, such as sales forecasts, customers’ sales forecasts, competitor activity, pricing movements, customer complaints, etc.

Territory Sales Engineer

Henkel Sdn Bhd
12.2019 - 05.2023
  • Coordinating existing sales activities
  • Developing business opportunities to increase sales across responsible area for the Adhesive Technologies, General Manufacturing business unit
  • Preparing and implementing action plan to develop sales, profit and gain market share
  • Developing and managing projects to fulfil the technical needs of the customers
  • Providing technical information to the customers concerning General Industrial Adhesives
  • Managing distributors and improving technical knowledge of the distributor staff
  • Supporting roll-out activities of selected technologies

Education

Bachelor of Engineering (Hons) - Chemical Engineering

Universiti Tunku Abdul Rahman
Kuala Lumpur, Malaysia
04.2001 -

Skills

Sales management

Key account management

Pipeline management

Team leadership

CRM software proficiency

Lead generation

Account retention

Revenue generation

Needs analysis

Relationship selling

Self motivation

Active listening

Interests

Sports and travel

Timeline

Key Account Manager

Avery Dennison
06.2023 - Current

Territory Sales Engineer

Henkel Sdn Bhd
12.2019 - 05.2023

Bachelor of Engineering (Hons) - Chemical Engineering

Universiti Tunku Abdul Rahman
04.2001 -
Ng Ping ChoongKey Account Manager