Phyu Phyu Zin
Data Analyst
Kuala Lumpur
Summary
Driven by a results-focused approach, Leveraged data analysis and guest relations skills at Accenture Technology Solutions and Hotel Field to enhance decision-making and guest satisfaction. Expert in Microsoft Office and adept at multitasking. Significantly improved business efficiency and customer service, ensuring data integrity and fostering positive guest experiences. Detail-focused Data Analyst with knowledge in data warehousing, process validation. Dedicated and hard-working with passion for Big Data.
Overview
6
6
years of professional experience
Work History
Data Analyst
Accenture Technology Solutions
Kuala Lumpur
07.2019 - Current
- Improved decision-making processes with accurate data analysis and visualization techniques.
- Collaborated with cross-functional teams to ensure data integrity and accuracy, resulting in better-informed decisions.
- Enhanced business efficiency by identifying trends and patterns in complex datasets.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Ensure every piece of content in violation of client's terms of service are accurately identified and flagged for action in timely manner.
- Utilizing Burmese language to read, speak, write and interpret.
Hotel Receptionist
Hotel Kan Yeik Thar
08.2018 - 06.2019
- Managed cash transactions accurately, maintaining proper financial records for the reception area.
- Enhanced guest satisfaction by efficiently managing check-ins and check-outs at the hotel reception.
- Maintained a professional appearance of the front desk area by keeping it clean, organized, and well-stocked with necessary supplies.
- Coordinated transportation arrangements for guests as needed, liaising with external providers for seamless experiences.
- Contributed to revenue growth by promoting hotel services and upselling available room upgrades or packages.
- Kept accounts in balance and ran daily reports to verify totals.
Education
Bachelor of Science - Physics
University Of East Yangon
Myanmar 04.2001 -
Diploma In Information Technology -
Botahtaung College
Myanmar 04.2001 -
Skills
Guest Relations
Reservation Management
Patience and Tolerance
Customer Service
Multitasking
Data Analysis
Microsoft Office / Excel Functions
Report Writing
Timeline
Data Analyst
Accenture Technology Solutions
07.2019 - Current
Hotel Receptionist
Hotel Kan Yeik Thar
08.2018 - 06.2019
Bachelor of Science - Physics
University Of East Yangon
04.2001 -
Diploma In Information Technology -
Botahtaung College
04.2001 -
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