PHYLLIS RINJA ANAK JAMES
Fitness Leader And Operation Manager
Petaling Jaya
Summary
Played a pivotal role in establishing the Sorella Group brand, including the development of a unique gym concept, facility setup, and comprehensive systems implementation. Expertise in hiring and training staff, along with the creation of effective operating procedures, facilitated a successful market launch. Currently overseeing all operational facets—driving membership growth, enhancing service quality, and shaping brand strategy and marketing—ensuring Glam Fit is recognized as a trusted and empowering space for women. Committed to fostering an environment that promotes wellness and community engagement.
Overview
11
11
years of professional experience
5
5
Certificates
4
4
Languages
Work History
Club Manager
Glam Fit Female Gym
09.2023 - Current
- I played a key role in building the brand from the ground up for the Sorella Group. This included developing the gym concept, setting up facilities and systems, hiring and training staff, implementing operating procedures, and launching the brand into the market.
Coach
Anytime Fitness
02.2023 - 06.2023
- My job is to assist the members of the gym and training client.
Coach
F45 Training KL Gateway
09.2019 - 02.2023
- My job is to assist the gym member to workout with the correct form and instruct the class. Besides workout, the coaches will give some advice on food intake or recovery plan.
Gym Instructor
Chocberry Fitness
09.2018 - 01.2019
- My job is to assist PKNS staff to exercise. We must conduct classes or workout sessions for the staff on every Wednesday and Thursday. Further, this company consults and provides services for family day to clients.
Swimming Coach
Excellence Swimming Academy
03.2014 - 06.2014
- My job was to teach young swimmers how to swim. Most of the children were aged around 6 – 10 years old. Each session had around 15 children and they were divided into a few levels.
Education
Bachelor of Sport Science - Sport Coaching
Sultan Idris Education University (UPSI)
12.2019
Science PST Module II
Labuan Matriculation College
06.2014
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SMK Bandar Kuching No. 1
01.2013
Skills
Experienced in dealing with a group of clients in a weight loss programme
Able to communicate, adapt and work well with people from different races and backgrounds
Team motivation
Financial reporting
Staff scheduling
Performance management
Certification
2022 Strength and conditioning Certificate, World Rugby HARPS Women’s 15s Champion (Selangor Rugby 15s)
Timeline
Club Manager
Glam Fit Female Gym
09.2023 - Current
Coach
Anytime Fitness
02.2023 - 06.2023
Coach
F45 Training KL Gateway
09.2019 - 02.2023
Gym Instructor
Chocberry Fitness
09.2018 - 01.2019
Swimming Coach
Excellence Swimming Academy
03.2014 - 06.2014
Science PST Module II
Labuan Matriculation College
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SMK Bandar Kuching No. 1
Bachelor of Sport Science - Sport Coaching
Sultan Idris Education University (UPSI)
LANGUAGES
Bahasa Malaysia - Spoken: Good, Written: Good
English - Spoken: Good, Written: Good
Mandarin - Spoken: Good, Written: Poor
Iban - Spoken: Good, Written: Fair
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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References
To be provided upon request.