Phingkellann Supaya

• Daily core task mainly oriented on AP- payments.
• Handling multi-geographically (APAC) countries based business entities for Payments related activities, example: Australia and New Zealand (ANZ), Malaysia, Thailand, Indonesia, Vietnam and Singapore.
• Payment Proposal preparation, seeking approvals from manager and respective country finance directors.
• Check with Centralized Treasury Team on daily Cash Flow Forecast for each country based business units and update accordingly in order sufficient Bank Account balances are maintained.
• Payment Execution based on ad-hoc and weekly basis.
• Payment methods from ERP (SAP environment), carry out automated H2H (Host-to-Host) payment upload into SAP and once the manager execute/approve in SAP, the bank instruction from SAP flow into EDI format to Panel Bank payment portal and lastly to our beneficiary / vendor account.
• Carried out manual payment method for those business entities yet to onboard Automated payment (H2H) method at the same time special case vendor payments by maintaining and creating approved vendor bank templates for manual uploads and approval seek from respective Bank approvers.
• Making sure internal vendor master data mainly the bank information are up-to-date in order attain no vendor payment returns at bank level.
• Implemented cost-saving measures through diligent review of vendor contracts and negotiation of better payment terms for Malaysia and Indonesia Market, vendor negotiation for Early Payment Incentive (EPI).
• Optimized payment tracking methods by introducing innovative software solutions that increased efficiency and reduced manual workload.
• Analyzed vendor payment trends for potential cash flow optimization opportunities, recommending changes to payment terms or schedules as needed especially on each Quarter Closing Month.
• Initiated Negotiation with major vendors for payment delay for each quarter ends and making sure payment arrangement made as promised in order to sustain good long term supplier relationship. The same request would flow from our respective major vendors on their quarter end payment expectation from us, this attained a (win-win) situation.
• Managed high volumes payment preparation and frequent ad-hoc cycles while adhering to strict internal controls, deadlines, maintaining accuracy and efficiency in a fast-paced environment.
• Coordinated with internal Tax Team for timely VAT, SST, WHT, GST, PAYG, FBT, and Payroll taxes on respective countries based TAX Authorities related payment preparation and upload into bank portals and initiating bank approvers authorization within or before stipulated bank cut-off time.
• Carry-out Early payment Incentive (EPI) vendors and those Late Payment Fees (LPF) imposing vendors reconciliation on weekly basis and make sure weekly SOA matches internal records.
• Adherences and maintained one of team and individual KPIs by ensuring no late payment fee imposed by vendor due to AP team late invoice capturing into system and payment posting. By timely SOA reconciliation, I will heads-up to internal invoice coding team for any pending pending into SAP.
• Resolved disputes on underpaid, overpaid, or any payment mismatch by posting relevant manual journal entries (MJE) upon attaining manager's approval.
• Kept good track record within the team ensuring no duplicate payment has been carry out at the same time ensured payment to correct beneficiary bank account with the same input as per Payment Proposal File prepared and approved.
• Monthly Vendor Debit Balances Report Creation for all those business entities under my portfolio, liaised with respective vendor's Person in-charge for refund if and only no transaction were recorded for past over aging 60days.
• Ensured those Debit Balances been timely refunded via rapid follow-ups with vendor.
• Trained junior staff members in proper accounts payable procedures, ensuring consistency and accuracy across the team.
• Provided exceptional customer service to vendors by promptly addressing inquiries, resolving disputes, and fostering positive relationships.
• Collaborated with internal departments for effective communication and resolution of discrepancies in invoicing and payments.
• Acted as a central point of contact between finance teams and external auditors during audit periods, facilitating smooth information exchange regarding accounts payable activities.
• Streamlined accounts payable processes by implementing efficient invoicing and payment systems. This is by ensuring the invoice coding team and payment team work in designated team effort and collaboration in order to minimize escalations internally and externally.
• Cleared those Advance Payment made entries offset against 3 way matched (GRNed) Invoices in order to maintain clean and low value in Balance Sheet -prepayment schedule.
• Timely submit Bank GL reconciliation on every workday (1) after each month-end.
• Input financial data and produced reports using (SAP generated output report) and generating using AFO (file generation).
• Prepare and upload Blackline Report via Blackline portal. Later this report will be routed for manager's approval in the same portal which leads to one of Balance sheet schedule (Advance Payment) General Ledger.
• Assisted Audit Queries mainly in payment related matters such as bank's proof of payment matches with internal SAP created Payment Remittance or Payment Vouchers as per those samples gathered by the auditors.
• Managed complex problem-solving for upper management in order to complete special projects on-time and on legal matters.
• Populated daily and weekly invoice team-members output reports generated via ESKER tool.

• Has been into Air Asia X (AAX) Accounts Payable Team Lead for Invoice Processing where handled a team of 5 staffs (3 Senior Associates) and (2 Junior Associates).
• At the same time hands on another portfolio for Air Asia’s Non-Airlines business entities (Invoice Processing Team Leader) which comprises 30 plus active and non-active (dormant) Business Units and the team consists of 2 Full Time Employees (FTEs).
• Major tasks associated with Airlines Air Asia X (AAX) Accounts Payable operations, involved into system Migration from Legacy system (Microsoft Dynamic GP @ AXAPTA) to Oracle Cloud Fusion (ERP). Basically from my previous working experience, I have depth knowledge and hands-on Oracle Cloud Fusion ERP, thus involved in the ERP migration task and been one of the internal contact person to liaise with our ERP Vendor (Transys) based in India for transition.
• Involved in User Acceptance Test (UAT), before go live and provided findings and feedback in written template and presented in meetings to my management team.
• Setting up calls and Zoom Meetings with the ERP Consultant team in India and fixing the problems faced at initial stage of UAT, liaised with them for the all sort of REPORTS generated from the system and designing our request for simplify version reports to ease all the users.

• Involved in few system Automation, example i-Supplier Portal testing where simplify the process of Vendor Depositing Invoices directly into Oracle which would save the turnaround time (TAT) of an analyst to process particular large volumes invoices from critical vendors.

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Open Items Migration from old Legacy System to New ERP as below:

• Check and verify the accounting balances (Balance sheet schedule) confirmed by the GL team from Old legacy system on the system cut-off date for the data to be migrated into Oracle.
• Check and tally on all AP Balance Sheet Schedules against Vendor Aging Report generated from old legacy system and making sure investigate the negative balances on vendor aging report to be cleared and finalized with the respective team especially with the Intercompany team, Payment Team, and if necessary with the Vendor’s Contacts Person in charge for the disputes on Aging items to be reconciled and closed-off the balances.
• Clearing AP Suspense Account by matching and reconciliation of Goods Receipt and Invoice Receipt (GRIR) report and clearing the disputes for unmatched balances as still carrying values to be identified the reasons whether timing differences or wrong/error in posting.
• Once all Open items migration data are good to go as per checked with my Manager and agreed with country Finance team, upload the data into Oracle Fusion Payable Invoice Import Interface Template which then integrated into the new ERP.
• Check and balance all the Open Item figures and Open Invoices are reflected into the new ERP by generating AP AGING REPORT from all sort our liabilities accounts.
• Signed off the ERP Migration Template, reviewed and tested by my Manager as this contributed for the Audits Purposes.

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Apart from Migration Task, I have handled below day-to day tasks:

• Oversee AP Coding team, Invoice Processing activities in clearing bunch of backlogs created during the Migration, thus handling and assigning workloads and managing staff performance (KPI).
• Involved in the System Teaching for the Team, created Knowledge File for the Invoice Coding Team.
• Review and approve as per my SLA for all those processed invoices by the analyst from Oracle work-queue and being detail oriented in each and every data entered by the analyst especially data keyed with appropriate expense code, cost centers, business units and the liability distribution.

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Carried out Month-End Activities on (2 days before every month end) and Period Closing Activities by Weekday 5 to 7 :

• Month-end activities – checked and prepare the team to clear all unaccounted invoices which created on that particular month however haven’t been posted to payable ledger, which means the particular invoices still pending to process however system captured the coding entry date.
• Identified the numbers of unaccounted or pending post invoices, Period-end Exceptional reports generated for the particular Business Unit with the expected month end period, all those unaccounted invoices list would be appeared and I would cross check the report with my team member in order to process that particular invoices before month end closing cut-off.
• Execute Exceptional report and once no items left then Coding team would not impose any new invoices in that Month end period, UNLESS if it’s an urgent invoice as requested by the Country Finance team to recognize the expense or assets purchased on that particular month booking.
• Once the Interco Team booked their invoices , then from workday 1 to 5, I would work on Period end Closing Activities such as carried out AP Aging Report for each Liability Accounts with the GL team Trial Balances, and reconciliation of AP Aging to identifies the disputes from Payable to GL team, clearing the disputes by identifying the possible factors which there created simplified or modified reports from the systems and take it into consideration on factors might be reason/s for the any variances for example, the FX rates, Accounting date and posting date variances and etc.
• Update the Balance Sheet Schedules Template which would be visible by the country Finance, which would give us the authorization for the period to be closed.

• Involved actively in Weekly Team Leader Meetings for the reporting agendas to Shared Service- CEO, CFO and AP Manager, where mainly on team members (FTEs) performance reviews on individuals KPI, staffs attendance, back-up plans for Festive Seasons, Emergency and BCP plans if required.
• Contact person for the all kind of escalations from internal Stakeholders and external (Vendors). Immediately responded to those escalations and provide resolutions within agreed SLAs.
• Assisting year end External Audit queries, by reviewing the Audit queries Template which was partially done by my team members as well as my inputs too in reviewing the validity of the file prior send to audit team.

• Engaged in ONLINE TO ONLINE (O2O) business environment where dealing mainly Accounts Payable activities for business entities under GRAB.
• Involved in system (ERP) migration process from Microsoft Dynamic GP to ORACLE and participate in system testing for AP Module. Enhance the SOP (step by step accounts payable learning materials) from the existing standard features to the team preferences. Liaising with Oracle Consulting Team on any errors or system malfunction during the test (Speed test, reliable output test etc.)
• Involved in OCR (Optical character Recognition) implementation into Oracle system. Testing invoices and collaborating with vendors for the standard invoice template designed according to business requirement and liaising with the Oracle Development Team for the implementation.
• Daily task invoice processing, handling queries and escalation from Local Finance Team which based in different geographies (Malaysia, Singapore, United States of America). Managing the volume of invoices received from respective business unit by monitoring closely emails from vendors. Collaborating with local finance team and Procurement team for any PO based invoices disputes for account distribution reclassification according to agreed accounting standards.
• PO based invoice processing, I have the exposure in generating and analyzing the Accrual GRIR Report and liaising with the requester who raised the Purchase Request to match the Purchase order raised with the Goods Receipt Note (GRN) “PO-GRNed” once Invoice successfully received and check on the GRN status such as closed for receiving, open and so on in order to solve the PO based invoices disputes and applying the PO in Oracle for invoice booking.
• (Non-PO invoice) by review the standard non-procurement policy, threshold and review the distribution coding provided by the requester (The business personnel) and advise for any reclassification if needed based on the Global Chart of Account (GCOA) for the nature of invoice expense.
• Handled intercompany transactions booking in AP Module, which derived from Intercompany Module raised by the General Ledger (GL) Team. Review the appropriate tax rate applications and review the accuracy based from the Interco report and proceed for the approval of the invoice
• Support AP book month end closing activities on agreed business SLAs, and such activities are “Create Accounting” for each Grab Business unit and appropriate GL Book ID as the Oracle helps to transfer all the “Unaccounted-Approved” transaction (Invoice) to Accounted transaction which reflects to all the expense sub-ledgers and General Ledgers.
• Handling and create Mass Edition for the asset reflection in Asset Book from AP Module for each Grab Business unit’s Asset Book IDs, which would later pick up by the GL team for the asset valuation entries to capture depreciation.
• Vendor's account monthly reconciliation. Generating reports from Oracle and update vendor's account.

• Engaged in Accounts Payable process mainly in reporting area. Creating reports, identifying and solving aging items. For example items with invalid Purchase order number, invoices with variances and so on. Contacting suppliers or vendors which based in overseas and having clarification on those variances and tally the records with the internal store personnel and pay the invoice within the agreed business trading term.
• Dealing with vendor once my business accounts been on hold due to stop credit. This business rule noted in agreement clause where the process normally should always adhere on vendor's trading terms and arrange payment by due date. Implemented mostly by Australian and New Zealand entities. In order to solve the issue arises due to this stop credit phenomenon, I would liaise with the vendor via emails and phone calls, request for latest statement and invoice copies if not available in the system database and process it immediately then at last would request for an AD-HOC online payment which requires business treasury approval. Once payment was made, follow-up with the vendor and retain confirmation on account was released from HOLD, by providing the remittance advice as a Proof of payment.
• Engaged in report generating all the unpaid invoices and assigning the items to the respective analyst. This activity would be a monthly routine as to follow-up closely with the respective personnel either internal stores Manager and with the vendors. Under this scenario, challenging issues arise such as tallying the Request for Credit (RFC) and Vendor's credit note. Facing price variance, quantity variances, wrong PO# matched which caused credits claimed under wrong vendor and so on. Thus, by reconcile the report by business stores category, able to rectify most RFC and credit note disputes for each vendor.
• Liaising with internal Vendor Maintenance team for any changes on vendor's details such as bank details changes, mailing address, mode of payment preferred, and trading terms and so on. Gathering enough and valid data, retaining amendment authorized letter from the Vendor's business before forwarding to Maintenance team.

Apart from this, daily invoice processing was also

one of my assigned tasks which normally assisting all Australia and New Zealand domestic invoices, queries and reconciliation.

• Perform daily task on assigned cases by analyzing and investigating triggered client’s transactions which potentially suspicious transactions based on case scenarios such as Cross-Borders Transactions (CBT), Rapid Movement of Fund (RMF), Large Movement of Fund (LMF), Cash& Cash Equivalent Instrument Activity, Anomalous Activity etc.
• My clients are Corporate Clients which falls under (ICG) individual client group and -holds business account with Citibank domicile in Singapore.
• From “Mantas” monitoring tool for Global AML, triggered transactions would create alerts and as an analyst, I have to perform further review and investigation by using Case Management Tool system called as “Quickscreens” where receive and review alerts including customer/clients account information. Manage the case throughout until close the case deposition template with appropriate findings and conclusions/closure.
• Investigation Tools used for the case investigation, data gathering to support findings and case closure are as below:

i) Citiscreening (screening tools for restricted lists reviews and to find any negative news or information of focus or client).

ii) eCADD (Electronic version of Customer Acquisition Due Diligence documents filled during account opening and renewed periodically)

iii) Boxi /Eclipse ( System would show on history prior case or escalations for the customer/focus)

iv) Google (For external research which supports the triggered transactions)

• Performing efficient data collection methodology in order to rationalize and justify the triggered daily transactions with the counterparties using internal and external sources. For example:
• Internally- Past Case File scenario (History), current KYC file and system, CDD (Customer Due Diligence), Data on Bank transaction report which needs to carry on filtering and identify high risk transactions.
• Externally- Google for any current controversies align with the counterparty and the customer, Bloomberg.com on company profile and background and other valid and relevant articles related to current case and scenarios.
• Apart from that, based from internal procedures I would able to analyse different case scenarios and always alert with any red flags exist surrounded the client and counterparty for any suspicious activity or chances to commit money laundering activities.
• By implementing the above mentioned data gathering methodology (investigation tools), I would insert all the findings to support the case on CDT (Case Disposition Template) based on specific scenarios the alert triggered whether align to business AML practices or breach the practices and escalate to the Compliance Team once been reviewed by senior analyst and confirm on the suspicious transactions, for further legal action proceeds.
• Apart from handling Corporates Account, I have also engaged in analysing the individual transactions where we named it personal individual account.
• Alerts triggered from the system and perform the investigation on customer’s alerted transactions based on which scope of scenarios it falls.
• Perform thorough check on (eCADD) and KYC data of the client in the perspective of viewing client source of fund (SOF) and source of wealth (SOW).
• Implementing the investigations tools and available internal and external resources to develop the case closure whether it’s a suspicious or normal transaction between focus and counterparty.

• Enrolled to Loans Administrator Department and specially assigned to fees team. My daily task would be fee claiming activity where basically claim the on-going and event fee payment received from agent participation bank which act as lead arranger for the loan deal or facility (syndication loan). Apart from this, I exposed more on bilateral deal, ongoing fee and event fee invoicing to the client or customer by manually and as per notice generated by the system.
• Rapid changeover would be occurred on some special case of scenario where amendment to the facility agreement exist and able to recognize the changes and reflect appropriately into the system. Besides, I'm handling legal expenses task where billing the client for the professional charges or fee applied by the service provider. In this case, the service provider would be the legal firm. This part of task requires us to understand the Value Added TAX (VAT) knowledge and where myself found steady and able to charge the client any VAT added or deducted based on the existing procedures and criteria as well.
• Audit purposes - able to provide client/customer loan outstanding and details to the existing inter-bank audit team. Relating to this task, able to provide the details mentioned as above to the external parties especially from auditors with and only after retained proper authorization from the client/customer.

• Full accounting transaction by using UBS.
• Full set of general ledgers, daily transaction, data entry, book keeping, and accounts maintenance.

- Preparations of companies, proprietorships accounts review, and analysis of financial statements, General ledger, and company’s month/year-end and thereafter carrying out the Statutory Audit of these companies.

- Closing with full responsibility of the account receivable, account payable, and fixed assets functions and bank reconciliation statements for client’s accounts.

- Handling full set accounting transaction as sales, purchases, inventory, account payable, account receivables, debtor, creditors, payable, accruals, expenses and revenue. Besides, handle the transaction regarding depreciation, disposal of assets, motor vehicles for the hire purchases and the also the standard preparation of accounts. Besides that, I have good knowledge in handling the account manually. E.g. Journal, General Ledger, Trial Balance, Income Statement and Balance Sheets.

• - Company secretarial work including the operative provision of the Companies Act 1965. E.g. From 24,Form 48, Form 32A and so on. - Preparation of the tax computation of individuals, business, company’s business, co-operative societies and union (including computing capital allowances) and thereafter determining the tax liabilities of those persons. - Filling up tax returns forms such as Form C, R.
• - Moreover, I had been through more secretarial assignments during my six (6) months internship periods and ensuring would serve my best skills in the above-mentioned jobs areas.