PETER SIN
Global Programming Services Center Manager
Simpang Empat, Penang
Summary
Business Development Consultant with over 30 years of proven expertise in logistics, freight forwarding, warehousing, and operational leadership. Recognized for driving strategic growth, operational excellence, and compliance across global supply chains. Skilled in Lean Six Sigma, process optimization, and developing high-performing teams. Adept at building strong client relationships and delivering measurable business results.
Industrious Center Manager dedicated to keeping operations efficient and smooth by delivering successful leadership and team management at all levels. Experienced in administering budgets, overseeing personnel needs and solving routine and complex problems. Familiar with Components Programming markets and proactive in capturing new customers and business opportunities.
Overview
30
30
years of professional experience
2
2
Certifications
5
5
Languages
Work History
Global Programming Services Center Manager
Arrow Components (M) Sdn Bhd
01.2011 - 02.2023
- Directed operations in a high-volume global distribution center, exceeding service quality and productivity targets.
- Led process optimization initiatives using Lean, Six Sigma, and CPI, improving efficiency and reducing costs.
- Managed full P&L, inventory control, and resource allocation to meet operational and financial objectives.
- Developed and coached supervisors and teams, fostering a culture of continuous improvement.
- Ensured compliance with industry standards, customer requirements, and audit protocols.
- Enhanced customer satisfaction by implementing efficient service delivery strategies and streamlining center operations.
Logistics Manager
Arrow Components (M) Sdn Bhd
06.2006 - 12.2010
- Streamlined warehouse operations to improve efficiency, adaptability, and inventory integrity.
- Implemented policies and procedures to ensure productivity, compliance, and material safety.
- Directed projects to enhance delivery performance and customer satisfaction.
- Managed departmental budget, manpower planning, and employee training.
- Developed strong relationships with vendors, leading to improved pricing and service levels.
- Managed logistics budgets and forecasting to achieve cost-effective operations.
Freight Forwarding Manager
Alliance Freight Management Sdn Bhd
01.1993 - 12.2005
- Oversaw office operations, sales, and marketing to expand market reach and revenue.
- Managed end-to-end logistics, including customs negotiations and international partner coordination.
- Prepared shipping documents, scheduled containers, and negotiated freight rates for cost efficiency.
- Handled marine insurance, government liaison, warehousing operations, and commodity brokering.
- Negotiated contracts with shipping and trucking companies, improving operational terms and efficiency.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
Education
Higher Secondary - Pre-U/"A" Level
04.2001 -
Skills
Business Development & Strategic Planning
Supply Chain & Logistics Management
Lean Six Sigma / Continuous Process Improvement
Warehouse & Inventory Control
Import/Export Compliance & Customs Regulations
Leadership & Team Development
Client Relationship Management
Contract Negotiation & Vendor Management
Data analysis
Facility maintenance
Operations management
Financial reporting
Compliance monitoring
Quality assurance
Teamwork and collaboration
Certification
- Lean Six Sigma (Green Belt)
Timeline
TAPA Facility Security Requirements 2020 Auditor
03-2025
- Lean Six Sigma (Green Belt)
01-2017
Global Programming Services Center Manager - Arrow Components (M) Sdn Bhd
01.2011 - 02.2023
Logistics Manager - Arrow Components (M) Sdn Bhd
06.2006 - 12.2010
Chung Ling High School - Higher Secondary, Pre-U/"A" Level
04.2001 -
Freight Forwarding Manager - Alliance Freight Management Sdn Bhd
01.1993 - 12.2005