PETER AW HENG XIANG

• Conduct comprehensive production audits across multiple manufacturing departments to ensure compliance with quality standards, manufacturing procedures, and operational excellence.
• Lead cross-functional improvement initiatives focused on enhancing production efficiency, process stability, workplace organization, and manufacturing discipline.
• Drive company-wide 6S implementation by identifying improvement opportunities, standardizing workplace practices, and sustaining operational excellence.
• Led Foreign Object Debris (FOD) and metal contamination prevention programs, minimizing contamination risks and enhancing product quality and customer reliability.
• Perform detailed process audits to identify quality risks, process deviations, abnormal conditions, and potential customer-impacting issues.
• Conduct root cause analysis using structured problem-solving methodologies and coordinate corrective and preventive actions (CAPA).
• Prepared audit reports with actionable recommendations and conducted follow-up verification to ensure sustainable improvements.
• Collaborate closely with Production, Engineering, Quality Assurance, and Operations teams to improve manufacturing performance.
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As a Supervisor of the Manufacturing Project Improvement Team to drive strategic quality improvement initiatives across production operations and Class 1,000 Cleanroom manufacturing environments.

• Lead the DFM (Dust / Foreign Material) Improvement Program, focusing on contamination control, particle reduction, and foreign material prevention to enhance Copper Clad Laminate (CCL) product quality and manufacturing reliability.
• Conduct comprehensive investigations into dust generation mechanisms, metallic foreign material contamination, and process-related quality risks throughout the manufacturing process.
• Perform systematic production audits to identify contamination sources, process deviations, equipment abnormalities, and operational risks affecting product quality.
• Analyze abnormal manufacturing events using Root Cause Analysis (RCA), 8D methodology, and risk assessment techniques, followed by implementation of effective Corrective and Preventive Actions (CAPA).
• Collaborate closely with Production, Engineering, Quality Assurance, Maintenance, and Operations teams to develop sustainable process improvements that reduce contamination risks and improve manufacturing consistency.
• Lead 6S implementation and workplace standardization projects to improve cleanroom discipline, housekeeping standards, contamination control, and operational excellence.
• Monitor process performance through regular audits, trend analysis, and data-driven evaluation to ensure continuous compliance with cleanroom standards and customer quality requirements.
• Develop technical audit reports, improvement proposals, and management presentations to communicate project progress, quality performance, and corrective action effectiveness.
• Conduct quality awareness and contamination prevention training for production personnel to strengthen cleanroom behavior, operational discipline, and defect prevention culture.
• Support continuous improvement initiatives aimed at minimizing metallic foreign material, reducing product defects, improving production yield, and enhancing overall manufacturing quality.

• Managed daily production activities in the Hot Press Department for Copper Clad Laminate (CCL) manufacturing.
• Rotated across three major production processes: Lamination, De-paneling, and Assembly, gaining comprehensive knowledge of manufacturing operations.
• Led production operators in a Class 1,000 Cleanroom environment while ensuring compliance with quality, safety, and production standards.
• Utilized ERP systems for production scheduling, work allocation, material coordination, and production tracking.
• Prepared 8D Corrective Action Reports for quality issues and implemented effective corrective and preventive actions.
• Developed and delivered PowerPoint training programs to enhance employee competency and process awareness.
• Conducted daily production line audits to identify process abnormalities, quality risks, and improvement opportunities.
• Coordinated cross-functional teams to resolve production and quality-related issues.
• Supported continuous improvement initiatives to enhance manufacturing efficiency and reduce defects.
• Ensured compliance with SOPs, quality procedures, and cleanroom regulations.
• Monitored production performance to achieve productivity and quality targets.
• Maintained comprehensive production and quality documentation.
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Supervised daily site operations to ensure compliance with safety regulations.

Managed and supervised a team of 30+site staff members to ensure safety, quality control and efficient operations.

Conducted site inspections to identify hazards and enforce safety protocols.

Monitored construction tasks to ensure timely project completion and adherence to schedules.

Oversaw CNC machining production operations on a daily basis to ensure effective workflow.

• arrangements. Monitored production schedules, machine performance, and
• maintenance. Ensured workplace safety, 5S implementation, and OSHA
• Monitored construction tasks to ensure timely project completion and adherence to schedules.
• output targets.

• To sell our product well and improve customer satisfaction rating• Always ensure sales on track• Encourage customer to purchase additional products or more expensiveitem• Seek feedback from the guest about their shopping experience andimprove if necessary• Improve store atmosphere and worker relationship

• Developed strong client relationships through effective communication and active listening.
• Identified customer needs and tailored solutions to enhance satisfaction and loyalty.
• Conducted market research to inform sales strategies and identify new opportunities.

• Leveraged customer feedback to identify and solve key problems, resulting

increase in sales

• Constructed and presented presentations to potential clients

To ensure all the customers been provide the best service and explanation

• Ensure the guests receive outstanding experience throughout the

purchase

• To handle guests, complain and provide a rapid solution

• Seek feedback from the guest about their shopping experience and

improve if necessary

• Cooperate with other worker to ensure the sales well running

• Keep store in clean and tidy