PETER MOJIWAT

Provided professional driving services for clients, ensuring punctuality and comfort.

• Responded to last-minute schedule changes with flexibility, accommodating client needs.
• Stayed vigilant and within safe driving practices when operating vehicles.
• Maintained the vehicle in optimum condition for safety and reliability.
• Managed confidential client information with utmost discretion and integrity.
• Participated in advanced driving courses to improve skills and knowledge.

• Achieved sales targets by identifying opportunities for operational expansion and acquiring new customers.
• Coordinated staff schedules, holiday rotas, and shift patterns to maintain seamless store operations.
• Fostered positive working environments by providing support and guidance to staff.

• Identified cross-selling opportunities by analysing customer needs, enhancing overall sales strategy.
• Developed targeted marketing, sales and promotional initiatives that increased revenue.
• Prepared comprehensive reports and presentations on business development activities, highlighting new initiatives.

• Delivered training programmes on schedule, enhancing learner engagement and retention.
• Mentored learners to boost subject confidence and competence, fostering a supportive learning environment.
• Conducted regular assessments to evaluate trainee progress and pinpointed areas for targeted improvement.

• Managed incoming calls and customer service inquiries, delivering high-quality support and building customer loyalty.
• Resolved challenging customer situations with professionalism, reinforcing positive company image and customer trust.
• Facilitated communication between customers and technical support teams for complex issue resolution.
• Documented customer interactions, transactions, comments, and complaints to support continuous improvement initiatives.

• Supervised team of 20+ staff, conducting training, scheduling, and performance evaluations to maintain operational efficiency.
• Coordinated employee schedules to optimise staffing during peak hours, ensuring smooth service delivery.
• Managed daily operations of the restaurant, ensuring high food quality and customer service standards to enhance guest satisfaction.