Perfect Ncube
Kuala Lumpur
Summary
Dynamic administrator, content moderator, and data analysis professional with a robust history in content evaluation, program monitoring, and research. Expertise in survey design, project management, and program evaluation facilitates effective analysis of large datasets to extract actionable insights. Proficient in managing key program indicators and conducting comprehensive surveys to assess progress across various sectors. Committed to utilizing analytical skills and a strong dedication to customer service excellence to achieve impactful results in future endeavors.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Customer Service
Concentrix
02.2022 - Current
- Reviewing and classifying large-scale user-generated content, adhering to platform guidelines.
- Reducing inappropriate content visibility by 99% month on month through detailed assessments.
Associate Researcher
Batorava Market Research
03.2023 - 10.2025
- Compiled and assessed employment data from a wide range of Malaysian sectors.
- Analysed compensation trends for more than 50,000 employees within the technology, energy, and agriculture industries.
Monitoring and Evaluation Assistant
Plan International
08.2021 - 12.2021
- Promoted a culture of learning within the organization by sharing best practices in M&E methodologies across teams.
- Provided technical assistance to partners on matters related to monitoring, evaluation, learning, and accountability systems.
Researcher
Catholic Commission for Social Justice
09.2019 - 03.2020
- Conducted extensive data collection through 100–200 surveys and 50–100 interviews with GBV survivors.
Data Clerk
Family AIDS Caring Trust
08.2018 - 08.2019
- Processed and categorised monthly data from 50–100 field activities, supporting Livelihoods programmes.
Data Capturer
GOAL Global
02.2018 - 03.2019
- Collected critical data from 1,000–2,000 Cyclone Idai victims using the Comcare tool.
Education
Master of Business Administration -
IU International University of Applied Sciences
Bad Honnef, Germany06-2025
Executive Certificate - Applied Reasearch Methodology
Catholic University in Zimbabwe
Harare, Zimbabwe02-2020
Executive Certificate - Project Management, Monitoring & Evaluation
Catholic University in Zimbabwe
Harare, Zimbabwe08-2019
Bachelor of Science - Administration
University of Zimbabwe
Harare, Zimbabwe06-2016
Skills
- Survey design
- Content moderation
- Data analysis
- Project management
- Programme evaluation
- Data annotation
- Online research
- Production management
Certification
Fundamentals of Digital Marketing
Languages
English
Bilingual or Proficient (C2)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Associate Researcher
Batorava Market Research
03.2023 - 10.2025
Customer Service
Concentrix
02.2022 - Current
Monitoring and Evaluation Assistant
Plan International
08.2021 - 12.2021
Researcher
Catholic Commission for Social Justice
09.2019 - 03.2020
Data Clerk
Family AIDS Caring Trust
08.2018 - 08.2019
Data Capturer
GOAL Global
02.2018 - 03.2019
Master of Business Administration -
IU International University of Applied Sciences
Executive Certificate - Applied Reasearch Methodology
Catholic University in Zimbabwe
Executive Certificate - Project Management, Monitoring & Evaluation
Catholic University in Zimbabwe
Bachelor of Science - Administration
University of Zimbabwe
References
- FM Golam, Rasul, Operations Manager, fmgolam.rasul@concentrix.com, +601129581037, Concentrix
- Jacob, Kandayi, M&E Officer, kandayizuma03@gmail.com, +263773756829, Batorova Market Research
- Kingston, Makoni, Data Team Lead, ktgmakoni@gmail.com, +263773763237, F.A.C.T.