Peng Chin Ng
Selangor
Summary
Utilizes superior communication skills to build meaningful, trusting relationships. Also able to be a project manager with outstanding team leadership and team player abilities, always working well in a team for which I aim to help everyone improve and work with creative synergy, increasing productivity. Customer-focused employee. I also have excellent organizational skills that will lead to increase in sales. Always willing to learn on the job. B2 proficiency in the French language. Seeking positions that offer professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Social Media Content Creator
University Of Nottingham Malaysia LADS Club
08.2022 - 12.2022
- Actively listened to team leaders to fully understand requests and address concerns.
- Collaborated with team members to achieve target results.
- Flexible regarding ideas, teamwork was essential for creative synergy.
- Managed complaints with calm, clear communication and problem-solving
- Volunteered to do additional tasks to aid team success.
- Worked well in fast-paced environment with energy and enthusiasm.
Volunteer Youth Worker
AIESEC Youth Malaysia
02.2021 - 05.2021
- Promoted a culture of inclusivity among all participants, fostering open communication and mutual respect between volunteers from diverse backgrounds.
- Planned, created and organized fun activities to improve mental health and wellbeing.
- Conducted in-depth research to gather ideas for exciting and enriching activities for young people.
- Collaborated with a team of multidisciplinary professionals to run specialized workshops for youths.
- Respected confidentiality of client files, and all other information, following data security best practices.
Staff Writer
Zamuda
02.2019 - 03.2019
- Organized coverage of key industry events, providing timely reporting and analysis for readers.
- Wrote a press release.
- Conducted thorough fact-checking to maintain the integrity of published content and uphold journalistic standards.
- Completed writing assignments to set standards regarding order, clarity, conciseness, style and terminology.
- Participated in meetings related to product development and implementations.
- Meet tight deadlines while maintaining high editorial standards and adhering to the organization's style guide.
Waitress
Hersheypark Theme Park
06.2018 - 09.2018
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Maintained brand image by keeping neat personal appearance.
- Upheld high standard of cleanliness in all work areas to comply with health and safety regulations.
- Retained knowledge of current menu selections for reliable customer guidance.
- Enquired about guest satisfaction, anticipated additional needs and happily fulfilled ad-hoc requests.
- Greeted new customers, answered initial questions and took drink orders, making sure to please and impress.
Play Director
University Of Nottingham Malaysia LADS Club
01.2017 - 04.2017
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Motivated a team of more than 10 to create first-class drama club stage play to exceptionally tight schedule.
- Determined performance goals, providing crucial feedback on methods to reach milestones.
- Trained the team, practiced effective delegation.
- Encouraged the team no matter the situation, being positive and creating a safe place for all to voice their individual opinions.
Education
Bachelor of Arts - International Communications
University of Nottingham Malaysia
Selangor, Malaysia03.2024
Skills
- Social Media Marketing
- Stock Photography
- Communication
- Copywriting
- Analytical Skills
- Program Management
- Campaign Planning
- E-mail and direct mail marketing campaigns
- Pricing Strategies
- Media Relations
- Persuasive
- Customer Service-Oriented
https://www.linkedin.com/in/peng-chin-ng-8234342a9/
Timeline
Social Media Content Creator
University Of Nottingham Malaysia LADS Club
08.2022 - 12.2022
Volunteer Youth Worker
AIESEC Youth Malaysia
02.2021 - 05.2021
Staff Writer
Zamuda
02.2019 - 03.2019
Waitress
Hersheypark Theme Park
06.2018 - 09.2018
Play Director
University Of Nottingham Malaysia LADS Club
01.2017 - 04.2017
Bachelor of Arts - International Communications
University of Nottingham Malaysia
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