Summary
Overview
Work History
Education
Skills
Timeline
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PENG HUNG YUAN

PENG HUNG YUAN

Sr. Service Engineer
Taipei City, Taiwan

Summary

Adept Service Engineer with a proven track record at SMIF Automation SDN BHD, where I excelled in delivering exceptional automation equipments installation service and technical support. My expertise in equipment maintenance and troubleshooting significantly enhanced customer satisfaction. Skilled in both technical and interpersonal realms, I consistently ensure optimal service solutions.

Overview

2
2
years of professional experience

Work History

Service Engineer

SMIF Automation SDN BHD
02.2023 - Current
  • Analyzed, troubleshot and diagnosed problems and provided prompt repair and solutions.
  • Engaged in first-level support for customers requiring routine support and troubleshooting.
  • Enhanced customer satisfaction by promptly addressing service requests and providing technical solutions.
  • Tested and checked performance of hardware and software programs.

Education

Department of Information Management

Aletheia University
New Taipei, Danshui, Taiwan
01-2020

Skills

Technical support

Timeline

Service Engineer

SMIF Automation SDN BHD
02.2023 - Current

Department of Information Management

Aletheia University

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