Pei Ian Tee(Meaghan)
Service Administrator
Puchong
Summary
Passionate and dedicated professional with a proven track record in administrative roles. Experienced in office management, project coordination, and customer service. Well-equipped to handle various tasks efficiently. Seeking a challenging position as an Admin Executive or similar role to leverage skills and experience for team success. Committed to delivering high-quality results and exceeding expectations in a fast-paced environment.
Overview
26
26
years of professional experience
6
6
years of post-secondary education
Work History
Service Administrator
Biesse Malaysia Sdn Bhd
11.2014 - 12.2024
- Responsibilities:
- 1. Administrative Support
- Prepare and process spare parts quotations, sales orders and purchasing function.
- Maintain accurate records of spare parts transactions.
- Track open service requests and ensure timely closure and documentation.
- 2. Customer Interaction
- Act as a point of contact for customers regarding spare parts inquiries, order status, and service updates.
- Provide timely and accurate information on product availability, pricing, and delivery schedules.
- Handle customer complaints and escalate unresolved issues to relevant teams.
- 3. Coordination and Communication
- Liaise between the service technicians, spare parts warehouse and suppliers to ensure correct and timely parts availability.
- Coordinate parts delivery with logistics partners & suppliers.
- Managing and handling import shipment for parts and liaise with forwarders on custom clearance issues.
- 4. Inventory and Data Management
- Assist in maintaining updated inventory records and help with stock reconciliation.
- Monitor slow-moving or obsolete parts and support inventory optimization strategies.
- 5. Documentation and Reporting
- Generate spare parts usage reports for internal analysis.
- Support warranty claim documentation and filing.
- Maintain equipment service history databases.
Inventory Control Executive
Rainbow Paper Supplies Sdn Bhd
05.2013 - 08.2014
- Responsibilities:
- -To monitor the stock movement (Raw Material and Finished Goods) through receiving, storage, work in-progress and deliver in daily basis
- -To propose better flow or ideas that can improve the overall supply chain management
- -As a team coordinator for Warehouse, Purchasing and Sales Admin Department in the ordering and deliver matters
- -To coordinate and execute physical inventory counts in annual basis
- -To assist manager in planning and scheduling the correct and timely delivery of materials/finished goods in order to maintain the minimum stock level
- -To prepare and calculate the finished goods costing and collaborate with Sales team to ensure the minimum margin is applicable for all products
- -To lead and develop two Warehouse Assistants and a junior in their tasks and to motivated them to ensure they are always enjoyable and efficient in their tasks
- Experiences Gained: Well-understanding of standard inventory protocols, skilled in executing accuracy inventory through adjustments audits and Cost calculation method
Warehouse Executive
ASG Asia Sdn Bhd
07.2010 - 03.2013
- Responsibilities:
- -To manage and organize daily warehouse operation tasks
- -To liaise with Production Department to ensure the productivity targets is achievable and maintain computerized administration and automated storage and retrieval systems
- -To plan and monitor the storage capacity, delivery lead time and dispatch of orders
- -To ensure stock level is at healthy and minimum level besides meeting market demand and provide better cash flow to company
- -To monitor and control raw materials and finished goods via practicing FIFO methodology
- -Inventory accuracy, safety stocks, excess & obsolescence, aging & slow moving stocks management
- Experience Gained: Proven ability to locate and restock misplaced and mixed stock items, profound understanding of reviewing inventory for in-consistencies.
Admin cum Sales Coordinator
Securebiz Technology S/B
01.2008 - 05.2010
- Responsibilities:
- -Responsible for maintaining the records of office inventory
- -To coordinate with the dealers, suppliers and arranging logistics delivery
- -To produce, maintain and update paper work – based and computerized files and record
- -Responsible for checking the cleanliness of office and ensure office assets are in good condition
- -To handle customers’ requests via email, responsible for petty cash and keeping the record of the expenses
- Experience Gained: Hand on experience in performing office administration and coordinating of office operations. Ability to maintain privacy and confidential of company data records and files diligently
Inventory Clerk
Advancenet Technology (J) S/B
03.2004 - 12.2007
- Responsibilities:
- -Able to formulated sales orders, item masters and routings
- -To receive, manage and divert incoming call to respective recipients
- -To carry out shipping and receiving functions
- -To monitor closely on stocking and storing of all materials in a safe and efficient manner
- -To keep warehouse clean and organized, execute physical inventory counts as and when required
- Experience Gained: Understanding of performing physical inventory on merchandise. Proficient in computers and related software applications.
General Clerk
Pure Water S/B (JB Branch)
01.1999 - 01.2003
- Responsibilities:
- -To receive, manage and divert incoming call to respective recipients
- -To produce, maintain and update paper work, computerized files and customer database
- Experience Gained: Able to maintain files in system & manually. Knowledge of administrative procedures.
Education
Diploma - Business Administration, Private Secretarial
RIMA Secretarial Finishing College
01.2008 - 01.2009
Certificate - LCCI Accounting Course
Institute PBTC
01.1998 - 01.1999
SPM - undefined
SMK TUANKU ABDUL RAHMAN
01.1993 - 01.1997
Skills
Microsoft Words: Advance
Microsoft Excels: Intermediate
Microsoft Power Point: Advance
Other Skills – Focus system, OBM system, Auto Count & Oracle system
Shipping and receiving
Cross-functional coordination
Problem-solving
Operations management
Inventory control
Administrative management
Interests
Hobby and Interest: Sports, Singing, Travelling
Personal Details
- Date of Birth: 13 June 1979
- Gender: Female
- Nationality: Malaysian
- Race: Chinese
- Marital Status: Married
- Personal Characteristic: Optimistic, result orientated, willing to take responsibility, fast learner, flexible and easy to adapt in any working environments. Able to work in a team, independently, proactive and have good interpersonal skills
Work Preference
Work Type
Full TimePart TimeContract WorkLocation Preference
HybridOn-SiteRemoteLanguages
English
Intermediate (B1)
Chinese (Mandarin)
Upper intermediate (B2)
Chinese (Cantonese)
Intermediate (B1)
Malay
Intermediate (B1)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Service Administrator
Biesse Malaysia Sdn Bhd
11.2014 - 12.2024
Inventory Control Executive
Rainbow Paper Supplies Sdn Bhd
05.2013 - 08.2014
Warehouse Executive
ASG Asia Sdn Bhd
07.2010 - 03.2013
Admin cum Sales Coordinator
Securebiz Technology S/B
01.2008 - 05.2010
Diploma - Business Administration, Private Secretarial
RIMA Secretarial Finishing College
01.2008 - 01.2009
Inventory Clerk
Advancenet Technology (J) S/B
03.2004 - 12.2007
General Clerk
Pure Water S/B (JB Branch)
01.1999 - 01.2003
Certificate - LCCI Accounting Course
Institute PBTC
01.1998 - 01.1999
SPM - undefined
SMK TUANKU ABDUL RAHMAN
01.1993 - 01.1997