Summary
Overview
Work History
Education
Skills
Interests
Personal Details
Work Preference
Languages
Work Availability
Timeline
AssistantManager
Pei Ian Tee(Meaghan)

Pei Ian Tee(Meaghan)

Service Administrator
Puchong

Summary

Passionate and dedicated professional with a proven track record in administrative roles. Experienced in office management, project coordination, and customer service. Well-equipped to handle various tasks efficiently. Seeking a challenging position as an Admin Executive or similar role to leverage skills and experience for team success. Committed to delivering high-quality results and exceeding expectations in a fast-paced environment.

Overview

26
26
years of professional experience
6
6
years of post-secondary education

Work History

Service Administrator

Biesse Malaysia Sdn Bhd
11.2014 - 12.2024
  • Responsibilities:
  • 1. Administrative Support
  • Prepare and process spare parts quotations, sales orders and purchasing function.
  • Maintain accurate records of spare parts transactions.
  • Track open service requests and ensure timely closure and documentation.
  • 2. Customer Interaction
  • Act as a point of contact for customers regarding spare parts inquiries, order status, and service updates.
  • Provide timely and accurate information on product availability, pricing, and delivery schedules.
  • Handle customer complaints and escalate unresolved issues to relevant teams.
  • 3. Coordination and Communication
  • Liaise between the service technicians, spare parts warehouse and suppliers to ensure correct and timely parts availability.
  • Coordinate parts delivery with logistics partners & suppliers.
  • Managing and handling import shipment for parts and liaise with forwarders on custom clearance issues.
  • 4. Inventory and Data Management
  • Assist in maintaining updated inventory records and help with stock reconciliation.
  • Monitor slow-moving or obsolete parts and support inventory optimization strategies.
  • 5. Documentation and Reporting
  • Generate spare parts usage reports for internal analysis.
  • Support warranty claim documentation and filing.
  • Maintain equipment service history databases.

Inventory Control Executive

Rainbow Paper Supplies Sdn Bhd
05.2013 - 08.2014
  • Responsibilities:
  • -To monitor the stock movement (Raw Material and Finished Goods) through receiving, storage, work in-progress and deliver in daily basis
  • -To propose better flow or ideas that can improve the overall supply chain management
  • -As a team coordinator for Warehouse, Purchasing and Sales Admin Department in the ordering and deliver matters
  • -To coordinate and execute physical inventory counts in annual basis
  • -To assist manager in planning and scheduling the correct and timely delivery of materials/finished goods in order to maintain the minimum stock level
  • -To prepare and calculate the finished goods costing and collaborate with Sales team to ensure the minimum margin is applicable for all products
  • -To lead and develop two Warehouse Assistants and a junior in their tasks and to motivated them to ensure they are always enjoyable and efficient in their tasks
  • Experiences Gained: Well-understanding of standard inventory protocols, skilled in executing accuracy inventory through adjustments audits and Cost calculation method

Warehouse Executive

ASG Asia Sdn Bhd
07.2010 - 03.2013
  • Responsibilities:
  • -To manage and organize daily warehouse operation tasks
  • -To liaise with Production Department to ensure the productivity targets is achievable and maintain computerized administration and automated storage and retrieval systems
  • -To plan and monitor the storage capacity, delivery lead time and dispatch of orders
  • -To ensure stock level is at healthy and minimum level besides meeting market demand and provide better cash flow to company
  • -To monitor and control raw materials and finished goods via practicing FIFO methodology
  • -Inventory accuracy, safety stocks, excess & obsolescence, aging & slow moving stocks management
  • Experience Gained: Proven ability to locate and restock misplaced and mixed stock items, profound understanding of reviewing inventory for in-consistencies.

Admin cum Sales Coordinator

Securebiz Technology S/B
01.2008 - 05.2010
  • Responsibilities:
  • -Responsible for maintaining the records of office inventory
  • -To coordinate with the dealers, suppliers and arranging logistics delivery
  • -To produce, maintain and update paper work – based and computerized files and record
  • -Responsible for checking the cleanliness of office and ensure office assets are in good condition
  • -To handle customers’ requests via email, responsible for petty cash and keeping the record of the expenses
  • Experience Gained: Hand on experience in performing office administration and coordinating of office operations. Ability to maintain privacy and confidential of company data records and files diligently

Inventory Clerk

Advancenet Technology (J) S/B
03.2004 - 12.2007
  • Responsibilities:
  • -Able to formulated sales orders, item masters and routings
  • -To receive, manage and divert incoming call to respective recipients
  • -To carry out shipping and receiving functions
  • -To monitor closely on stocking and storing of all materials in a safe and efficient manner
  • -To keep warehouse clean and organized, execute physical inventory counts as and when required
  • Experience Gained: Understanding of performing physical inventory on merchandise. Proficient in computers and related software applications.

General Clerk

Pure Water S/B (JB Branch)
01.1999 - 01.2003
  • Responsibilities:
  • -To receive, manage and divert incoming call to respective recipients
  • -To produce, maintain and update paper work, computerized files and customer database
  • Experience Gained: Able to maintain files in system & manually. Knowledge of administrative procedures.

Education

Diploma - Business Administration, Private Secretarial

RIMA Secretarial Finishing College
01.2008 - 01.2009

Certificate - LCCI Accounting Course

Institute PBTC
01.1998 - 01.1999

SPM - undefined

SMK TUANKU ABDUL RAHMAN
01.1993 - 01.1997

Skills

Microsoft Words: Advance

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Interests

Hobby and Interest: Sports, Singing, Travelling

Personal Details

  • Date of Birth: 13 June 1979
  • Gender: Female
  • Nationality: Malaysian
  • Race: Chinese
  • Marital Status: Married
  • Personal Characteristic: Optimistic, result orientated, willing to take responsibility, fast learner, flexible and easy to adapt in any working environments. Able to work in a team, independently, proactive and have good interpersonal skills

Work Preference

Work Type

Full TimePart TimeContract Work

Work Location

HybridOn-SiteRemote

Languages

English
Intermediate (B1)
Chinese (Mandarin)
Upper intermediate (B2)
Chinese (Cantonese)
Intermediate (B1)
Malay
Intermediate (B1)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Service Administrator

Biesse Malaysia Sdn Bhd
11.2014 - 12.2024

Inventory Control Executive

Rainbow Paper Supplies Sdn Bhd
05.2013 - 08.2014

Warehouse Executive

ASG Asia Sdn Bhd
07.2010 - 03.2013

Admin cum Sales Coordinator

Securebiz Technology S/B
01.2008 - 05.2010

Diploma - Business Administration, Private Secretarial

RIMA Secretarial Finishing College
01.2008 - 01.2009

Inventory Clerk

Advancenet Technology (J) S/B
03.2004 - 12.2007

General Clerk

Pure Water S/B (JB Branch)
01.1999 - 01.2003

Certificate - LCCI Accounting Course

Institute PBTC
01.1998 - 01.1999

SPM - undefined

SMK TUANKU ABDUL RAHMAN
01.1993 - 01.1997

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Pei Ian Tee(Meaghan)Service Administrator