PAVITRA SATHIAHSIVAM
ADMINISTRATOR
Kuantan
Summary
Results-driven Procurement & Operations Administrator with over 13 years of experience in the industrial and heavy equipment sector. Strong expertise in procurement operations, purchase requisition and order management, vendor coordination, service administration, invoicing, inventory control, and cost monitoring. Well-versed in Microsoft Dynamics AX, audit compliance, and cross-functional coordination with Finance, Supply Chain, and Warehouse teams.
Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions.
Self-motivated admin brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.
Overview
14
14
years of professional experience
3
3
Languages
Work History
Administrator – Service & Parts Operations
Sime Darby Industrial Solutions Sdn. Bhd.
01.2012 - Current
- Managed PR & PO tracking using Microsoft Dynamics AX.
- Coordinated suppliers and warehouse for timely parts delivery.
- Handled service invoicing, job closing, and credit notes.
- Ensured audit compliance and procurement policy adherence.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Maintained personnel records and updated internal databases to support document management.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
- Improved employee productivity with effective time management strategies for daily tasks.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
- Coordinated company events and meetings to foster teamwork and boost employee morale.
- Enhanced internal communication by creating a centralized information hub accessible to all staff members.
- Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
- Reduced overhead costs through careful budget management and resource allocation.
- Facilitated communication between departments, ensuring smooth operation and timely completion of projects.
- Developed and maintained up-to-date database of contacts, facilitating quick and efficient communication.
- Implemented new email management strategy, reducing clutter and improving communication efficiency.
- Coordinated logistics for annual corporate events, ensuring seamless execution and high attendee satisfaction.
- Oversaw maintenance of office equipment, minimizing downtime due to malfunctions or repairs.
- Streamlined invoice processing, reducing average payment turnaround time.
- Developed comprehensive filing system that significantly improved document retrieval times.
- Optimized supply chain logistics for office supplies, avoiding stockouts and excess inventory.
- Negotiated with vendors to secure more favorable terms, resulting in cost savings for office expenses.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Education
Diploma - Business Administration
University Malaysia Pahang
Kuantan, Pahang, Malaysia11-2018
Degree - Business Administration
University Malaysia Pahang
Kuantan, Pahang, Malaysia10-2025
Skills
Procurement Operations
Purchase Requisition & Purchase Order Management
Vendor Coordination
Parts Sourcing & Inventory Control
Cost Control & Job Costing
Service Administration & Invoicing
Office administration
Customer service
Administrative support
Problem-solving
Time management
Attention to detail
Staff management
Recordkeeping and file management
Office management
Documentation and reporting
Schedule coordination
Decision-making
Mail handling
Document control
Document management
Team collaboration
Business administration
Data confidentiality
Supplies ordering
Employee supervision
Scheduling
Events coordination
Timesheet processing
Continuous improvement
Expense monitoring
Technical documentation
Travel arrangements
Meeting facilitation
Inventory control
Filing system organization
Vendor management
Task delegation
Timeline
Administrator – Service & Parts Operations
Sime Darby Industrial Solutions Sdn. Bhd.
01.2012 - Current
Diploma - Business Administration
University Malaysia Pahang
Degree - Business Administration
University Malaysia Pahang