PAVITHRAA DAVID
Human Resources Management
Port Dickson, Negeri Sembilan
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
5
5
years of professional experience
4
4
Languages
Work History
Manager
Baiwei Kopitiam
12.2023 - Current
- Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
- Cultivated partnerships with external stakeholders to maximize business opportunities and extend network reach within the industry sector.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Championed diversity and inclusion efforts within the workplace, resulting in an inclusive environment that fostered creativity and innovation among employees from various backgrounds.
Assistant Manager
Oldtown White Coffee
02.2021 - 11.2023
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
Assistant Supervisor
The Store Shopping Mall
02.2019 - 02.2021
- Implemented cost-saving measures that reduced overhead expenses without compromising quality or performance standards.
- Oversaw inventory management processes, ensuring proper stock levels were maintained while minimizing waste and excess costs.
- Enhanced employee morale through regular recognition of individual and team achievements, fostering a culture of success and teamwork.
- Tracked progress toward departmental goals, adjusting strategies as needed to maximize efficiency.
Education
High School Diploma -
Kolej KTAC UPM
Kuala Lumpur, Malaysia 04.2001 -
Skills
Policy Implementation
Marketing
Strategic Planning
Staff Management
Time Management
Human Resources Management
Customer Service
Schedule Management
Cost Control
Interpersonal Relations
Computer Skills
Team building
Shift Scheduling
Multitasking
Problem-Solving
Positive Attitude
Timeline
Manager
Baiwei Kopitiam
12.2023 - Current
Assistant Manager
Oldtown White Coffee
02.2021 - 11.2023
Assistant Supervisor
The Store Shopping Mall
02.2019 - 02.2021
High School Diploma -
Kolej KTAC UPM
04.2001 -