PAVITHRA A/P RUTHRA KUMAR
PETALING JAYA
Summary
I seek challenging opportunities where I can fully use my skills for the success of the organization. Reliable Front Office Assistant with relevant experience in managing administrative tasks including handling phone calls, scheduling appointments, and providing exceptional customer service. Strengths include effective communication skills, multitasking abilities, problem-solving capabilities, and proficiency in using office software such as Microsoft Suite. Proven track record of improving office efficiency by organizing processes and streamlining workflows.
Overview
8
8
years of professional experience
Work History
Front Office Assistant
THOMSON HOSPITAL KOTA DAMANSARA
PETALING JAYA SWLANGOR, MALAYSIA
08.2023 - Current
- Managed billing and payments, ensuring accurate financial transactions.
- Processed and filed paperwork, maintaining accurate and up-to-date records.
- Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
- Managed multi-line phone system efficiently, ensuring timely communication with patients and insurance.
- Do admission and discharge
- handle insurance(request in patient gurantee letter for current and future cases)
- Handle Refunds
- Do daily admission and discharge reports
CASHIER
99 SPEED MART
01.2021 - 05.2022
- Manage and complete daily store operation jobs
- Maintain the outlet of staff by recruiting, selecting, orienting and training employees
- Market merchandising by studying promotion, pricing, product display, stock control and stock manage
- Achieve the sales target
- Ensure the cleanliness and safety of the working environment
- Resolve customer problems
- Contributing to the team in order to accomplish and achieve the result and team work
MACHINE OPERATOR
ADVANCE PLUS
06.2018 - 06.2018
- Set up machines (calibration, cleaning etc.) to start a production cycle
- Control and adjust machine settings (e.g
- Speed)
- Feed raw material or parts to semi-automated machines
- Inspect parts with precision and measuring tools
- Test operation of machines periodically
- Fix issues that might occur during the shift
- Check output to spot any machine-related mistakes or flaws
- Keep records of approved and defective units or final products
- Maintain activity logs
ASSISTANT GRAPHIC DESIGNER
KAJANG BANNER
01.2017 - 12.2017
- Ensure project is keeping to client's requirements and budget
- Put together proposals for meetings with clients
- Develop and suggest design concepts
- Prepare rough drafts of design concepts
- Use computer software to create design
- Review final projects before printing or release
- Liaise with external printers in order to meet deadlines and quality standards
Education
DIPLOMA - GRAPHIC DESIGNING
MIA TECH KAJANG
UPSR -
SMK TAMIL KAJANG
PT3 -
SMK TAMAN JASMIN 2
Skills
- Word processing
- Problem-solving skills
- Fluent in English,Malay and Tamil
- Report preparation
- Time management
- Insurance verification
- Mail handling
- Administrative skills
- Data entry
- Cash handling
- Billing and invoicing
Personal Information
- Age: 23
- Date of Birth: 12/26/02
- Gender: Female
- Nationality: Malaysian
- Marital Status: Married
- Religion: Hindu
Languages
Tamil
First Language
Malay
Advanced (C1)
C1
English
Advanced (C1)
C1
Custom Section
REFERENCE
Ms Thana(Business Office Executive)(Thomson hospital Kota Damansara)
0176154863
Timeline
Front Office Assistant
THOMSON HOSPITAL KOTA DAMANSARA
08.2023 - Current
CASHIER
99 SPEED MART
01.2021 - 05.2022
MACHINE OPERATOR
ADVANCE PLUS
06.2018 - 06.2018
ASSISTANT GRAPHIC DESIGNER
KAJANG BANNER
01.2017 - 12.2017
DIPLOMA - GRAPHIC DESIGNING
MIA TECH KAJANG
UPSR -
SMK TAMIL KAJANG
PT3 -
SMK TAMAN JASMIN 2
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