Pavithira Murugan
Senior Human Resource Executive
Malacca, Melaka,04
Summary
Dynamic Human Resources Generalist with eight (8) years of experience managing broad range of human resource functions while serving as on-site specialist. Supports and guides cross-functional team members while implementing best practices within HR team. Serves as HR champion in administering and advancing HR functions while acting as resource on policy interpretation and implementation.HR professional with strong grasp of employment laws, compliance issues and benefits plans. Successfully introduces process improvements and staff-development initiatives to drive corporate goal attainment.
Overview
9
9
years of professional experience
Work History
Human Resource Generalist
Malindo Exim Sdn Bhd
07.2024 - Current
- Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
- Understood, interpreted and mediated human resources inquiries to support administration of human resources policies, procedures and programs.
- Met with staff to resolve difficult situations related to performance and conflict management.
- Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decisionmaking.
- Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
- Spearheaded diversity and inclusion initiatives, promoting a more inclusive work environment.
- Implemented performance management systems for more effective employee evaluations and feedback.
- Optimized payroll processes for increased accuracy and timely compensation delivery to employees.
- Provided updates on HR policy changes to employees to satisfy compliance and state laws.
- Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
- Managed benefits administration, ensuring accurate and timely delivery of services to employees.
- Partnered with department heads to address staffing needs, optimizing talent acquisition efforts.
- Bolstered company culture with the introduction of employee engagement events and activities.
- Oversaw legal compliance matters related to employment law, minimizing risk exposure for the organization.
Human Resource Generalist
Agensi Pekerjaan Equine Sdn. Bhd.
01.2024 - 06.2024
- Improved and personalized the agency's Standard Operating Procedures (SOPs) for documentation and filing
- Proofread and edited relevant documents such as client quotations for domestic helper hiring to maintain accuracy and professionalism
- Drafted and edited internal forms and documents, including Leave Application Forms and Passport Handover Acknowledgement Forms, to facilitate smooth operations
- Designed flow charts for domestic helper hiring processes in Indonesia and the Philippines for internal and external use
- Prepared for and facilitated the renewal of licenses, such as the Jabatan Tenaga Kerja license and Dewan Bandaraya Kuala Lumpur (DBKL) license
- Managed invoicing processes, issuing quotations, invoices, and following up on payments to ensure financial sustainability and compliance
- Tracked HR issues from inception to resolution, escalating when necessary to ensure timely resolution
- Led daily operational activities within the HR Department, overseeing all aspects of HR functions
Senior Human Resource Executive
AP HR Access Management
09.2017 - 12.2023
- Developed the Human Resource Department, establishing foundational processes and structures
- Obtained Foreign Worker Permits under MYEG and Foreign Worker Bukti Megah
- Managed initial registration, biometric verification, quota approval submission, and documentation (FOMEMA, insurance, SOCSO), including passport submissions for PLKS printouts and collection of passports and permits
- Submitted Calling Visa applications for approval through EPPAX and FWCMS, noting that the company did not succeed due to failure to follow guidelines
- Followed up on permit renewals before expiry, obtained Special Passes, managed FOMEMA registration and purchase, SOCSO registration and monthly payment schedules, insurance purchases, and other relevant documentation
- Handled client and worker recruitments and arrangements, drafted contracts and agreements, managed monthly payroll for workers, mediated issues between clients and workers, and handled any relevant documentation for manpower supply
Junior Human Resource Executive
APEC Global Sdn. Bhd.
08.2016 - 08.2017
- Managed recruitment processes, including job postings, resume screening, and conducting interviews
- Implemented employee onboarding programs to ensure integration of new hires
- Developed and maintained HR policies and procedures in compliance with labor laws
- Administered employee benefits programs and addressed related inquiries
- Conducted performance evaluations and facilitated feedback sessions
- Handled employee relations issues, including conflict resolution
- Coordinated training and development initiatives to enhance workforce skills
- Maintained accurate and up-to-date employee records and HR databases
Education
Diploma - Human Resource Management
Cybernetics College of Technology
05.2013 - 05.2016
Bachelor - Human Resource Management With Honours
Cybernetics College of Technology
Malacca, Melaka, Malaysia 04.2001 -
Skills
HR policies implementation
Onboarding processes
Staff orientation
Strategic sourcing
Grievance handling
Performance management
HRIS systems
Performance appraisals
Payroll processing
Occupational safety
Employment law knowledge
Compensation and benefits
Internal investigations
Preferences - Expected Salary
RM 4,300 - RM 5,000 (negotiable)
Timeline
Human Resource Generalist
Malindo Exim Sdn Bhd
07.2024 - Current
Human Resource Generalist
Agensi Pekerjaan Equine Sdn. Bhd.
01.2024 - 06.2024
Senior Human Resource Executive
AP HR Access Management
09.2017 - 12.2023
Junior Human Resource Executive
APEC Global Sdn. Bhd.
08.2016 - 08.2017
Diploma - Human Resource Management
Cybernetics College of Technology
05.2013 - 05.2016
Bachelor - Human Resource Management With Honours
Cybernetics College of Technology
04.2001 -