Summary
Overview
Work History
Education
Skills
Software
PLAYING BADMINTON
Timeline
Generic

PAVITHIRA BALA RAMAN

CLINIC ASSISTANT
SINGAPORE,WOODLANDS

Summary

Dedicated Clinical Assistant with a proven track record at all my previous clinics showcasing exceptional administrative skills and empathy towards patients. Excelled in streamlining appointment systems and enhancing patient care, significantly improving clinic efficiency. Adept at medical knowledge and fostering teamwork, consistently ensuring high standards of cleanliness and patient satisfaction.

Overview

9
9
years of professional experience
1
1
Language

Work History

Clinical Assistant

INTEMEDICAL TAMPINES
SIMEI, SINGAPORE
11.2022 - 01.2025

1)Handle front desk works including answering phone calls , registration of patients , dispensing of drugs and collection of payment

2)Provide administrative support and scheduling appointments for patients

3)Assist doctors with minor procedure when required (eg : swabbing , ECG , nebulizer)

4)Maintain clinics cleanliness and hygiene at all times

5)Assist in maintaining and restocking inventory/supplies

6)Any other ad-hoc duties as assigned by manager

7)Doing insurance claims

Clinical Assistant

TRUE CARE CLINIC SIMEI
03.2019 - 09.2022

1)Managing patient records

2)Taking vital signs

3)Prepare exam rooms

4)Obtain patient information

5)Greeting patients

6)Administering medication

7)Answering phone calls

8)Arranging patients and doctor appointment

9)Manage and order medical supplies

10)Assisting clinicians in patient examinations

11)Assisting with medical procedures

Diagnostic tests

12)Ensure patient confidentiality and privacy

13)Provide patient education and support

14)Answer patient questions and concerns

15)Any other duties as required by manager

16)Sanitizing equipment and maintaining clinic safety

17)Assist with patient mobility and transfers

18)Billing and paperwork

19)Collect samples for laboratory testing

20)Dispensing medication

21)Handling billing and payments

22)Chaperon

Clinic Assistant

PUNGGOL RIPPLES FAMILY CLINIC
03.2016 - 02.2019
  • Greeting and checking-in patients.
  • Updating and maintaining patients’ records and information.
  • Scheduling appointments and managing the clinic's appointment system.
  • Answering phone calls and responding to general inquiries.
  • Organising medical records while ensuring accuracy and privacy.
  • Preparing the examination room and sterilising equipment.
  • Assisting healthcare providers by measuring and recording vital signs.
  • Documenting patient information and assisting with medical note-taking.
  • Providing support and comfort to patients, explaining procedures and addressing concerns.
  • Ensuring patient privacy and confidentiality at all times.
  • Assisting with administrative tasks such as filing, data entry, and insurance billing.
  • Following proper safety and hygiene protocols in the clinic environment.
  • Continuously updating knowledge and skills through training and professional development.
  • Assisting in telemedicine. Doing medicine deliveries on time

Education

BACHELOR IN BUSINESS ADMINISTRATION - Human Resources Management

UNITAR INTERNATIONAL UNIVERSITY
Johor Bahru, Johor, Malaysia
04.2001 -

FOUNDATION IN MANAGEMENT - Human Resources Management

UNITAR INTERNATIONAL UNIVERSITY
Johor Bahru, Johor, Malaysia
04.2001 -

Skills

1 Administrative skills

2 Communication

3 Time management

4 Cleanliness

5 Adherence to protocols

6 Attention to detail

7 Medical knowledge

8 Clinical skills

9 Computer skills

10 Empathy

11 Problem-solving

12 Teamwork

Software

MICROSOFT WORDS

MICROSOFT POWER POINT

MICROSOFT EXCEL

PLAYING BADMINTON

I feel very happy when i play badminton. Playing badminton is good for mind and body, and it's a lot better than playing computer games.

Timeline

Clinical Assistant

INTEMEDICAL TAMPINES
11.2022 - 01.2025

Clinical Assistant

TRUE CARE CLINIC SIMEI
03.2019 - 09.2022

Clinic Assistant

PUNGGOL RIPPLES FAMILY CLINIC
03.2016 - 02.2019

BACHELOR IN BUSINESS ADMINISTRATION - Human Resources Management

UNITAR INTERNATIONAL UNIVERSITY
04.2001 -

FOUNDATION IN MANAGEMENT - Human Resources Management

UNITAR INTERNATIONAL UNIVERSITY
04.2001 -
PAVITHIRA BALA RAMAN CLINIC ASSISTANT