Summary
Overview
Work History
Education
Skills
About Me
References
Timeline
Hi, I’m

PAULA PANSY

Technical Assistant
Kampung Senibung Singai, Jalan Bau-Batu Kawa, 94000 Bau, Sarawak.

Summary

Experienced Technical Assistant successful handling problems and determining optimal solutions. Good documentation and reporting skills with solid understanding of customer, team and vendor relations.

Overview

2026
years of professional experience
4
Languages

Work History

Larsen and Toubro East Asia Sdn Bhd

Technical Assistant
2025 - Current (1 education.year_Label)

Job overview

  • Provided technical guidance and support to team members.
  • Updated supervisor on status of projects.
  • Gathered, organized and distributed technical documentation.
  • Served as point-person for support requests with clients and vendors.
  • Liaised with customers, communicating and resolving problems and concerns.
  • Improved project outcomes, assisting with technical aspects of project management.
  • Liaised between clients and vendors and maintained effective lines of communication.

Larsen and Toubro East Asia Sdn Bhd

Technical Assistant
2023 - 2025 (2 education.years_Label)

Job overview

  • Provided technical guidance and support to team members.
  • Updated supervisor on status of projects.
  • Gathered, organized and distributed technical documentation.
  • Liaised with customers, communicating and resolving problems and concerns.

SK Enterprise

Sales Assistant
2022 - 2023 (1 education.year_Label)

Job overview

  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.

Online Seller
2020 - 2023 (3 education.years_Label)

Job overview

  • Built strong relationships with suppliers, negotiating favorable pricing terms that increased profit margins without sacrificing quality.
  • Utilized social media platforms for marketing purposes, showcasing new products and engaging with potential customers to drive interest in the online store.
  • Managed product returns and exchanges to maintain customer satisfactions and minimize losses.
  • Analyzed customer trends and provided insights to improve customer experience.

JKR Sarawak

Electrical Engineering Intern
2022 - 2022

Job overview

  • Communicated with engineering team to discuss methods to improve process and performance.
  • Utilized CAD software to create detailed schematics for electrical systems, enhancing overall design clarity.
  • Monitored and processed information for regulatory compliance.
  • Complied with government and corporate safety policies and regulations.

Grand Margherita Kuching

Housekeeping
2022 - 2022

Job overview

  • Streamlined housekeeping processes by implementing efficient cleaning schedules and procedures.
  • Ensured a clean working environment by performing daily housekeeping tasks around machinery and workstations.
  • Maintained a clean and welcoming environment by overseeing housekeeping tasks and addressing maintenance issues promptly.
  • Streamlined housekeeping operations for improved efficiency, leading to a consistently clean and welcoming environment.

Education

Politeknik Kuching Sarawak
Kuching, Sarawak, Malaysia

Diploma in Electric And Electronic Engineering from Electrical Engineering
04.2001

University Overview

  • ( CGPA: 2.83 )

Sekolah Menengah Kebangsaan Lake
Bau, Sarawak, Malaysia

SPM
04.2001

University Overview

  • Result ( 1A- 2B+ 2B 1C 2D 1G )

Sekolah Menengah Kebangsaan Lake
Bau, Sarawak.

PT3
04.2001

University Overview

  • Result ( 5A 1B 2C 1E )

Skills

Time Management

About Me

Age : 25 years old

Own Transport : Yes 

Last Salary : RM2,500

Expected Salary : RM2,500

1-month notice required for transition

References

Brad Schumann Anak Taka

Electrical Engineer J42,

Jabatan Kerja Raya Sarawak

Phone No.: 016-8577902


Satish Ranjan Singh

Project Manager,

Larsen and Toubro East Asia Sdn Bhd

Phone No.: 016-8452688

Timeline

Politeknik Kuching Sarawak

Diploma in Electric And Electronic Engineering from Electrical Engineering
04.2001

Sekolah Menengah Kebangsaan Lake

SPM
04.2001

Sekolah Menengah Kebangsaan Lake

PT3
04.2001

Technical Assistant

Larsen and Toubro East Asia Sdn Bhd
2025 - Current (1 education.year_Label)

Technical Assistant

Larsen and Toubro East Asia Sdn Bhd
2023 - 2025 (2 education.years_Label)

Sales Assistant

SK Enterprise
2022 - 2023 (1 education.year_Label)

Online Seller

2020 - 2023 (3 education.years_Label)

Electrical Engineering Intern

JKR Sarawak
2022 - 2022

Housekeeping

Grand Margherita Kuching
2022 - 2022
PAULA PANSYTechnical Assistant