Hi, I’m
PAULA PANSY
Technical Assistant
Kampung Senibung Singai, Jalan Bau-Batu Kawa, 94000 Bau, Sarawak.
Summary
Experienced Technical Assistant successful handling problems and determining optimal solutions. Good documentation and reporting skills with solid understanding of customer, team and vendor relations.
Overview
2026
years of professional experience
4
Languages
Work History
Larsen and Toubro East Asia Sdn Bhd
Technical Assistant
2025 - Current (1 education.year_Label & 5 education.months_Label)
Job overview
- Provided technical guidance and support to team members.
- Updated supervisor on status of projects.
- Gathered, organized and distributed technical documentation.
- Served as point-person for support requests with clients and vendors.
- Liaised with customers, communicating and resolving problems and concerns.
- Improved project outcomes, assisting with technical aspects of project management.
- Liaised between clients and vendors and maintained effective lines of communication.
Larsen and Toubro East Asia Sdn Bhd
Technical Assistant
2023 - 2025 (2 education.years_Label)
Job overview
- Provided technical guidance and support to team members.
- Updated supervisor on status of projects.
- Gathered, organized and distributed technical documentation.
- Liaised with customers, communicating and resolving problems and concerns.
SK Enterprise
Sales Assistant
2022 - 2023 (1 education.year_Label)
Job overview
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Online Seller
2020 - 2023 (3 education.years_Label)
Job overview
- Built strong relationships with suppliers, negotiating favorable pricing terms that increased profit margins without sacrificing quality.
- Utilized social media platforms for marketing purposes, showcasing new products and engaging with potential customers to drive interest in the online store.
- Managed product returns and exchanges to maintain customer satisfactions and minimize losses.
- Analyzed customer trends and provided insights to improve customer experience.
JKR Sarawak
Electrical Engineering Intern
2022 - 2022
Job overview
- Communicated with engineering team to discuss methods to improve process and performance.
- Utilized CAD software to create detailed schematics for electrical systems, enhancing overall design clarity.
- Monitored and processed information for regulatory compliance.
- Complied with government and corporate safety policies and regulations.
Grand Margherita Kuching
Housekeeping
2022 - 2022
Job overview
- Streamlined housekeeping processes by implementing efficient cleaning schedules and procedures.
- Ensured a clean working environment by performing daily housekeeping tasks around machinery and workstations.
- Maintained a clean and welcoming environment by overseeing housekeeping tasks and addressing maintenance issues promptly.
- Streamlined housekeeping operations for improved efficiency, leading to a consistently clean and welcoming environment.
Education
Politeknik Kuching SarawakKuching, Sarawak, Malaysia
Diploma in Electric And Electronic Engineering from Electrical Engineering
04.2001
University Overview
- ( CGPA: 2.83 )
Sekolah Menengah Kebangsaan LakeBau, Sarawak, Malaysia
SPM
04.2001
University Overview
- Result ( 1A- 2B+ 2B 1C 2D 1G )
Sekolah Menengah Kebangsaan LakeBau, Sarawak.
PT3
04.2001
University Overview
- Result ( 5A 1B 2C 1E )
Skills
Time Management
Teamwork and collaboration
Administrative skills
Problem-solving abilities
Customer or student assistance
Document processing
Multitasking
About Me
Age : 25 years old
Own Transport : Yes
Last Salary : RM2,500
Expected Salary : RM2,500
1-month notice required for transition
References
Brad Schumann Anak Taka
Electrical Engineer J42,
Jabatan Kerja Raya Sarawak
Phone No.: 016-8577902
Satish Ranjan Singh
Project Manager,
Larsen and Toubro East Asia Sdn Bhd
Phone No.: 016-8452688
Timeline
Politeknik Kuching Sarawak
Diploma in Electric And Electronic Engineering from Electrical Engineering
04.2001
Sekolah Menengah Kebangsaan Lake
SPM
04.2001
Sekolah Menengah Kebangsaan Lake
PT3
04.2001
Technical Assistant
Larsen and Toubro East Asia Sdn Bhd
2025 - Current (1 education.year_Label & 5 education.months_Label)
Technical Assistant
Larsen and Toubro East Asia Sdn Bhd
2023 - 2025 (2 education.years_Label)
Sales Assistant
SK Enterprise
2022 - 2023 (1 education.year_Label)
Online Seller
2020 - 2023 (3 education.years_Label)
Electrical Engineering Intern
JKR Sarawak
2022 - 2022
Housekeeping
Grand Margherita Kuching
2022 - 2022