PATRICK PERERA

• Managing team of professional Technician, Admin, Qs, Qc and safety
• Ensure overall installation for customer is well-coordinated and executed
• Achieve more then 142 Tool install for Intel IT installation
• Ensure all BOQ is issued out right from team for customer attention
• And other instruction from Director /CEO.
• Cross-trained existing employees to maximize team agility and performance
• Reduced operational costs through comprehensive process improvement initiatives and resource management
• Controlled resources and assets for department activities to comply with industry standards and government regulations
• Managed and motivated employees to be productive and engaged in work
• Established performance goals for employees and provided feedback on methods for reaching those milestones
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery
• Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground
• Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills
• Onboarded new employees with training and new hire documentation
• Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development
• Evaluated employee performance and conveyed constructive feedback to improve skills
• Maximized performance by monitoring daily activities and mentoring team members

Property investment as agent

• Communicated with clients to understand property needs and preferences
• Collaborated with mortgage companies to accurately determine loan and mortgage options for clients
• Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients
• Wrote listings detailing and professionally highlighting property features to increase sales chances
• Coordinated appointments to show tenants and buyers prospective homes
• Negotiated, facilitated, and managed real estate transactions
• Advertised client properties through websites, social media, and real estate guides
• Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales
• Participated in team projects, demonstrating an ability to work collaboratively and effectively

• Managing team of personnel Operation & Maintenance - Daily activities for cloud team [NFV] for level 1 and 2
• Follow up on fault, escalation to 2nd level]
• Ensure overall reporting are carried out - Health of system, Performance, Readiness in telco cloud [NFV] for migration, stability of system
• Manage and ensure all planned activities are support in telco cloud [NFV] are well-coordinated and executed
• Implementation support to ensure design of architecture are according to plan on fiber optic switches and routers.
• Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout engagement process
• Effectively managed scope creep by establishing clear boundaries on requested changes while keeping projects aligned with original objectives and budgets
• Monitored project performance to identify areas of improvement and make adjustments
• Managed time efficiently in order to complete all tasks within deadlines

• Performed Project Management, Relocation of civil, fiber work, planning, implementation and execution of migration of services in timely manner
• Increased FTTH deployment, Operations and design support
• Support in planning and deployment border2border 10G/100G bandwidth Ex: between Thailand and Singapore]
• Network Readiness, Prepare long and short-term planning for Trunk and Metro Transmission
• Deploy and perform feasibility on budget, cost, efficiency and simplicity
• Meet strict deadlines for delivery customer’s services
• Refresh Metro Network equipment from TDM to Hybrid packets and DWDM/CWDM
• Establish Tender Exercise, DWDM Platform, submarine station from initial plan up to deployment.
• Reduced production costs with efficient resource allocation and strategic planning
• Improved reliability of systems by conducting root cause analyses and implementing corrective actions
• Utilized advanced simulation tools to optimize designs for improved performance prior to physical prototyping stages
• Led engineering teams to successfully complete projects on time and within budget

• Main role: Manage all acceptance and overall operational readiness in transmission
• Manage and ensure all planned activities are well-coordinated and executed [Trunk traffic between Switches for Mobile network]
• Support and recommend maintenance contract, in order to meet internal company’s KPI
• Key role in Technical for 2nd level support, operations and planning
• Additional role in RFP [Request for Proposal] for ASON [Automatic Switching optical network] DWDM and Fibre/bandwidth lease.
• Identified needed parts to keep equipment in top operating condition
• Developed and implemented proactive maintenance practices
• Adhered to timelines to meet quality assurance targets
• Determined project specifications by thoroughly studying performance standards, requirements and technical studies

• Deployment of Transmission@ fiber product: Implement, test and commission Alcatel products to support deployment of trunk network
• 1660SM, 1650SMC, 1664OA, 1670SM & 1640FOX]
• Ensure Servers installed, deployed with NMS [Network Monitoring System]
• Support implementation team in Cross-Connection & troubleshooting of critical issues
• Additional task: Key Team in Technical Project Management, 2nd level support for product equipment, test procedures, critical issues and supporting up to field engineer
• Manage and support in Design for customer’s network
• Manage Technical Support and Migration services for customers.

• Performed Deployment of Radio Network-Transmission: Implement, test and commission Radio System and Mux system independently
• Increased Deploy Radio system with resources utilizes efficiently.