Patrick Cheah Wei Hwa
Human Resources Management
Georgetown
Summary
Able to operate consistently in a manner that supports the organizational culture and values.
Overview
26
26
years of professional experience
8
8
years of post-secondary education
8
8
Certifications
Work History
Human Resources Manager
Mass Precision Sdn Bhd
Perai, Penang, Malaysia
01.2024 - Current
- Championed employee wellness initiatives to improve job satisfaction and reduce absenteeism.
- Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization.
- Enhanced employee retention by implementing effective talent management strategies and fostering a positive work environment.
- Implemented customized performance management systems, providing ongoing feedback and development opportunities for employees.
- Coordinated company-wide training programs to enhance workforce skills and promote professional growth.
- Developed comprehensive onboarding programs to facilitate smooth integration of new employees into the organization.
- Motivated employees through special events and incentive programs.
Senior Human Resources Manager
Q-Value Add Sdn Bhd
Bayan Lepas, Penang
8 2014 - 01.2024
- Implemented performance review and motivational strategies to elevate HR team results.
- Motivated employees through special events, incentive programs and constructive feedback.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Maintained company compliance with local, state and federal laws, in addition to established organizational standards.
- Organized and led staff orientation programs and training to promote collaboration.
- Structured compensation and benefits according to market conditions and budget demands.
- Briefed new hires on essential job information, such as company policies, employment benefits and job duties.
- Reduced workers' compensation claims by instituting corporate safety training program.
Information Technology Manager
Q Value Add Sdn Bhd
Bayan Lepas, Penang
08.2010 - 02.2014
- Designed and led implementation of company-wide enterprise security strategy for network and hardware security, disaster recovery, data protection and information access across all major systems.
- Managed and reduced IT spending to support budgeting processes.
- Guided implementation of company-wide enterprise security strategy for network and hardware, disaster recovery, data protection and endpoint protection.
Business Partner
Net Star Technology Sdn Bhd
Georgetown, Penang, Malaysia
03.2006 - 07.2010
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Planned and implemented studies to assess market conditions and evaluated results to enhance marketing campaigns
- Maximized strategic approaches by keeping close eye on performance and making appropriate adjustments
- Built, implemented and updated effective SEO strategies
- Monitored social media and online sources for industry trends
Regional Customer Automation Specialist
Federal Express (M) Sdn Bhd
Bayan Lepas, Penang
02.1998 - 06.2006
- Worked with customers to understand requirements and provide exceptional service
- Coordinated with systems partners to finalize designs and confirm requirements
- Configured hardware, devices and software to set up work stations for employees
- Patched software and installed new versions to eliminate security problems and protect data
- Aligned office departments and increased inter-department communication and data sharing
- Explained technical information in clear terms to non-technical individuals to promote better understanding
- Demonstrated professionalism and courtesy with customers while working to resolve complaints, problems or respond to questions
- Followed up with clients to ensure optimal customer satisfaction following support engagement and problem resolution
- Developed and tested new product offerings prior to release to assist development team in bug identification
Education
Doctor of Business Administration - Business Administration
Asia E-University
Kuala Lumpur 06.2022 - Current
Master of Human Resources Management - Human Resources
Asia E-University
Kuala Lumpur 01.2021 - 05.2022
Professional Certificate - Human Resources Management
Malaysian Institute of Human Resource Management
Kuala Lumpur 12.2018 - 07.2019
Bachelor of Arts - Business Administration
Ottawa University
Kansas, USA 08.1995 - 05.1998
Diploma - Computer Studies
Informatics Institute / University of Cambridge
Penang 01.1994 - 05.1995
No Degree - Secondary Education
St Xavier Institution
Penang 04.2001 -
Skills
Legal compliance
Confidentiality
Communication skills
Development and training
Legal jargon knowledge
Proficient in MS Office
Certification
Certified Human Resource Officer
Affiliations
- Member, Malaysian Institute of Human Resource Management, Jan 2019 to Current
Interests
Marathon / Ultra Marathon
Scuba Diving
Languages
English
Very Good
Bahasa Malaysia
Good
Accomplishments
- Successfully Implemented Voluntary Separation Scheme (VSS) and Mutual Separation Scheme (MSS) for Cost Reduction and Compliance.
- Managing the assignment of expatriates from their arrival in Malaysia to the completion of their assignments and their safe return to their home country.
- Proactively Resolved Staff Shortage and Enabled Continuous Mass Production as HR Representative.
- Establishing Essential HR Frameworks and Policies as HR Initiatives.
- Spearheading CSR initiatives during the COVID-19 pandemic.
- Effective Disaster Relief and Employee Support during Flash Flood Crisis in KL and Penang Prior to Covid Pandemic.
Timeline
Human Resources Manager
Mass Precision Sdn Bhd
01.2024 - Current
Doctor of Business Administration - Business Administration
Asia E-University
06.2022 - Current
Master of Human Resources Management - Human Resources
Asia E-University
01.2021 - 05.2022
Certified Human Resource Officer
07-2019
Skills For Writing and Managing Contracts of Employment
04-2019
Professional Certificate - Human Resources Management
Malaysian Institute of Human Resource Management
12.2018 - 07.2019
Technical Report Writing Skills
11-2018
Drafting and Negotiating of Commercial Contracts
11-2017
Developing Salary Structure
08-2017
Employment Act ,Industrial Relations and Disciplinary Inquiry
05-2017
Law of Termination
06-2014
Human Resource Management Skills
06-2014
Information Technology Manager
Q Value Add Sdn Bhd
08.2010 - 02.2014
Business Partner
Net Star Technology Sdn Bhd
03.2006 - 07.2010
No Degree - Secondary Education
St Xavier Institution
04.2001 -
Regional Customer Automation Specialist
Federal Express (M) Sdn Bhd
02.1998 - 06.2006
Bachelor of Arts - Business Administration
Ottawa University
08.1995 - 05.1998
Diploma - Computer Studies
Informatics Institute / University of Cambridge
01.1994 - 05.1995
Senior Human Resources Manager
Q-Value Add Sdn Bhd
8 2014 - 01.2024
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