Parvintharan Supramaniyam
STUDENT WITH PRIOR WORK EXPERIENCE
Kuala Lumpur
Summary
Innovative and results-oriented professional with a proven track record in the oil and gas logistics sector and customer service excellence. Expertise includes effective communication and strong leadership skills, fostering collaboration within teams to enhance productivity. A commitment to efficiently resolving challenges ensures a positive impact on organizational goals. Passionate about driving results and contributing to team success in dynamic environments.
Overview
1
1
year of professional experience
3
3
Languages
Work History
Customer Service Executive
Scicom (MSC) Berhad
09.2021 - 01.2022
- Engage with customers using chat to provide timely and professional responses.
- Deliver precise information regarding products and services, encompassing pricing, features, and availability.
- Address customer complaints and issues efficiently, guaranteeing customer satisfaction.
- Document comprehensive records of customer interactions and transactions within CRM system.
- Coordinate efforts with other departments to meet customer needs and elevate service delivery.
Maintenance Supervisor
VICTOGAIN SDN BHD
01.2021 - 08.2021
- Monitor truck GPS functionality
- Track diesel consumption tolerance
- Oversee truck maintenance operations
- Logistics and stock control
Education
Bachelors of Business Administration - Int. Business
University Malaya - Wales
08.2025
Diploma - Business Management
University Malaya (UMCCeD)
06.2021
Skills
Strategic leadership
Effective time management
Effective communication
Customer relationship management
Customer needs assessment
Issue escalation
Complaint handling
Maintenance recordkeeping
Safety protocols
Inventory monitoring
Vehicle maintenance
Maintenance scheduling
ADDITIONAL INFORMATION
Posses own transport and willing to travel
Timeline
Customer Service Executive
Scicom (MSC) Berhad
09.2021 - 01.2022
Maintenance Supervisor
VICTOGAIN SDN BHD
01.2021 - 08.2021
Diploma - Business Management
University Malaya (UMCCeD)
Bachelors of Business Administration - Int. Business
University Malaya - Wales