Summary
Overview
Work History
Education
Skills
Timeline
PARVINDERJIT  SINGH A/L SATWANT SINGH

PARVINDERJIT SINGH A/L SATWANT SINGH

CUSTOMER SERVICE SPECIALIST
Seri Kembangan

Summary

Developed strong organizational and problem-solving skills within fast-paced office environment. Excel in managing workflows, coordinating tasks, and ensuring smooth operations. Seeking to transition into new field where these transferrable skills can contribute to organizational success.

Overview

9
9
years of professional experience
4
4
Languages

Work History

Bodyguard Cum Client Assistant (Partime)-HINDI

Law Firm
03.2025 - Current
  • Participated in ongoing professional development opportunities, staying current with industry trends and best practices for executive protection services.
  • Collaborated effectively with fellow bodyguards and security personnel, providing seamless coverage for clients during events or public appearances.
  • Built strong relationships with clients, fostering trust and confidence in the ability to provide exceptional security services.
  • Improved situational awareness, utilizing advanced surveillance equipment for effective monitoring of environments.

Personal Driver(Bodyguard)

KK SERVICES SDN BHD
10.2020 - 08.2024
  • Driving around the client on the schedule.
  • Making sure that safety is prioritize.
  • Managing Warehouse and Logistics.
  • Managing complaints from Clients
  • Provide reports, compile, and assist to resolve
  • Escorting Client for meetings.
  • Professional and experienced Personal Driver and Bodyguard with a strong commitment to safety and client satisfaction.
  • Proven ability to navigate urban environments efficiently while ensuring the comfort and security of high-profile clients.
  • Skilled in risk assessment, conflict resolution and maintaining confidentiality.
  • Adept at adapting to changing circumstances and delivering exceptional service under pressure.

Customer Service Representative(HINDI SPEAKER)

PLAN C
02.2018 - 03.2020
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Responded to customer requests for products, services, and company information.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.

Operation Assistant

Citin Hotel Langkawi
01.2016 - 01.2018
  • Managing customer enquiries and order issues
  • Prepare reports - Daily, Weekly Monthly
  • Managed day-to-day department operations with effective workflow coordination.
  • Provided administrative support with accurate document preparation and data entry.
  • Solved problems timely and effectively, ensuring customer satisfaction.
  • Assisted operations manager with planning of routine operations and special projects.
  • Contributed to development of operational procedures to improve efficiency and accuracy.
  • Collaborated with other departments to foster smooth operation of daily processes.

Education

Diploma - Business Management & Hospitality

SUNWAY UNIVERSITY
01.2013 - 2015.01

Sijil Pelajaran Malaysia (SPM) - undefined

ST Xavier's Insitution
01.2004 - 2009.01

Skills

Fast Learner

Timeline

Bodyguard Cum Client Assistant (Partime)-HINDI - Law Firm
03.2025 - Current
Personal Driver(Bodyguard) - KK SERVICES SDN BHD
10.2020 - 08.2024
Customer Service Representative(HINDI SPEAKER) - PLAN C
02.2018 - 03.2020
Operation Assistant - Citin Hotel Langkawi
01.2016 - 01.2018
SUNWAY UNIVERSITY - Diploma, Business Management & Hospitality
01.2013 - 2015.01
ST Xavier's Insitution - Sijil Pelajaran Malaysia (SPM),
01.2004 - 2009.01
PARVINDERJIT SINGH A/L SATWANT SINGHCUSTOMER SERVICE SPECIALIST