Accomplished Training Manager well-versed in selecting curriculum and course plans to achieve demanding training objectives. Effective at leading courses on diverse topics including soft skills training. Prepared to offer 10 years of progressive training experience and take on challenging new role in employee learning and development while collaborating with stakeholders to ensure maximum efficiency.
Overview
11
11
years of professional experience
Work History
Training Manager (Indonesia & Malaysia)
Christian Dior Fashion (M) Sdn Bhd
02.2015 - Current
Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
Developed and implemented comprehensive training program to increase employee productivity and morale.
Monitored and evaluated training performance to determine quality and cohesiveness.
Trained new hires to perform cross-training exercises with experienced workers.
Collaborated with other departments to align training programs with organizational goals and objectives.
Established a culture of continuous learning, promoting professional development opportunities for all employees across the organization.
Organized and edited training manuals, multimedia visual aids, and other educational materials.
Spearheaded design and implementation of multiple training courses to establish successful onboarding of new employees.
Evaluated the effectiveness of training programs using various assessment tools, providing valuable feedback for continuous improvement initiatives.
Conducted orientation sessions and organized on-the-job training for new hires.
Increased overall productivity by conducting regular skills gap analyses and addressing identified needs with targeted training interventions.
Customized leadership development programs for emerging leaders, preparing them for future managerial roles.
Collaborated with cross-functional teams to develop customized training solutions, ensuring alignment with organizational goals and objectives.
Communications Manager
Sanofi Pharmaceuticals
10.2013 - 01.2015
Developed compelling content for company website and social media channels, driving user engagement and conversions.
Developed key message frameworks to ensure consistent messaging across all channels and touchpoints within the organization.
Created compelling visual assets for use across multiple platforms, enhancing brand consistency and recognition.
Trained junior team members in best practices for public relations and corporate communications, increasing overall department effectiveness.
Leveraged social listening tools to stay informed about relevant industry trends and inform communication strategy adjustments as needed.
Developed communications strategies to drive forward progress in public relations.
Collaborated with cross-functional teams to develop effective marketing materials and messaging.
Assisted with media interviews, prepping guests and offering assistance event setup.
Enhanced brand recognition by developing and executing comprehensive communication strategies.
Education
Bachelor of Arts - Communications
Universiti Putra Malaysia
Serdang, Malaysia
07-2002
Skills
Employee Onboarding
Performance Optimization
New Hire Orientation
Coaching Expertise
Strong Verbal and Written Skills
Strategic thinker
Exceptional communicator
Adaptive learning
Workshops on Communication Skills
Training facilitation
Technical training
Virtual training
Customized training
E-learning platforms
Staff development plans
Materials selection
Stakeholder management
Public speaking
Fluent in Malay and English (written & oral)
Verbal and writing communication
Employee engagement
Employee coaching
Customer service
New hire training
Remote employee training
Languages
English
Full Professional
Hindi
Elementary
Malay
Full Professional
Indonesian
Limited Working
Timeline
Training Manager (Indonesia & Malaysia)
Christian Dior Fashion (M) Sdn Bhd
02.2015 - Current
Communications Manager
Sanofi Pharmaceuticals
10.2013 - 01.2015
Bachelor of Arts - Communications
Universiti Putra Malaysia
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