PARTHIBAN M KANESAN
IT PROFESSIONAL
Malaysia, Negeri Sembilan
Summary
Results-driven professional supporting manufacturing operations through production planning, system support, and operational coordination.
Strong experience in production scheduling, capacity planning, MRP, and inventory control, combined with hands-on ERP/MES support to ensure efficient shop floor execution and on-time delivery.
Overview
11
11
years of professional experience
6
6
Certification
Work History
Logistics Supervisor
MX Caterers (Asia) Pte.Ltd
04.2022 - 11.2025
- Implemented a warehouse organization system that increased storage capacity and accessibility.
- Collaborated with cross-functional teams to resolve any logistical issues that arose during shipment processing, minimizing delays and disruptions.
- Train new staff in company policies and procedures, Develop and implement training plans for new hires. Record daily deliveries and shipments to reconcile inventory.
- Tracked orders and notified customers of status or potential delays.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Provided administrative support to the Logistics Coordinator, including data entry, filing, and reporting duties as needed.
Manufacturing Execution System Support
ON SEMICONDUCTOR
06.2016 - 03.2022
- Performed dual roles as Production Material Planner and MES Execution Support Specialist, supporting end-to-end manufacturing operations.
- Planned, scheduled, coordinated, and monitored production workflows to ensure schedule adherence, capacity alignment, and on-time delivery.
- Reduced production downtime through proactive maintenance coordination, effective issue prioritization, and timely escalation of equipment-related constraints.
- Monitored and resolved MES/ERP transaction issues, initiated system tickets, and escalated unresolved incidents to L2 support, ensuring continuous follow-up to closure.
- Provided Level 1 MES technical support, troubleshooting shop-floor system issues to minimize production disruption.
- Supported manufacturing execution and IT operations, handling first-level incident management, system administration, and cross-functional coordination with internal and external stakeholders.
IT Support Specialist
Tech Mahindra ICT Services ( Malaysia ) SDN. BHD
01.2015 - 05.2016
- Used ticketing systems to manage and process support actions and requests.
- Managed high levels of call flow and responded to technical support needs.
- Configured hardware, devices, and software to set up work stations for employees and Install, configure operating systems and applications.
- Diagnosed and troubleshoot hardware, software and network issues.
- Respond to inquiries and provided technical assistance over phone and in person.
- Providing technical guidance and training to users.
Education
Bachelor of Science - Information System
01-2023
- Dean's List – Semester 6, 2020
- Relevant Coursework: Database Management Systems, Enterprise Architecture, IT Infrastructure
- Final Year Project: E-commerce Online Shopping System using HTML, CSS, JavaScript
- Excelled in Software Project Management, applying project planning, execution, and team coordination skills
Professional Certificate - Computer System
2015
Professional Certificate of Computer System (SKM Level 3)
- Proficient in software installation, virus/malware removal, and file system management
- Strong diagnostic and problem-solving skills for hardware and software issues
- Knowledgeable in computer systems, networks, and routers
- Hands-on experience in hardware installation, system upgrades, maintenance, and troubleshooting
Skills
- Production Management
- Planning & Material Control
- Inventory Management
- Logistic & Inventory Coordination
- Client & Stakeholder Communication
- IT Support & Incident Management
- Technical Documentation
- Microsoft Office 365
Technical Skills
- Production Planning, MRP, Inventory Control
- MES & ERP Support, Troubleshooting, Process Optimization
- Incident & Problem Management (ITIL), SLA/OLA Monitoring
- SQL & Database Management for Reporting
- Hardware & Network Troubleshooting, Software Installation
- KPI Monitoring: Production Output & Schedule Adherence
Certification
- Training Asia Microsoft Excel - Advanced
- CompTIA IT Fundamentals
- Five Years of Service Award (ON Semiconductor)
- LinkedIn Windows 11 for IT Support: Troubleshooting Basics
- LinkedIn Customer Service Foundations
- LinkedIn Troubleshooting IT Remote Administration
Languages
English
English
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)
Timeline
Logistics Supervisor - MX Caterers (Asia) Pte.Ltd
04.2022 - 11.2025
Manufacturing Execution System Support - ON SEMICONDUCTOR
06.2016 - 03.2022
IT Support Specialist - Tech Mahindra ICT Services ( Malaysia ) SDN. BHD
01.2015 - 05.2016
Wawasan Open University - Bachelor of Science, Information System
Smartech Training Centre - Professional Certificate, Computer System