Panir Selvam A/L Pal Suprimaniyam (Seelan Pal)
Front Office Manager
Petaling Jaya,Selangor
Overview
26
26
years of professional experience
Work History
Front Office Manager
PETALING JAYA MARRIOTT
10.2025 - Current
Front Office Manager
EASTIN HOTEL KUALA LUMPUR
11.2023 - 09.2025
Acting Front Office Manager
EASTIN HOTEL KUALA LUMPUR
04.2023 - 10.2023
Assistant Front Office Manager
EASTIN HOTEL KUALA LUMPUR
06.2018 - 03.2023
Concierge Manager
EASTIN HOTEL KUALA LUMPUR
07.2017 - 05.2018
- Acting Assistant Front Office Manager (01/03/18 – 31/05/18)
Assistant Concierge Manager
EASTIN HOTEL KUALA LUMPUR
08.2014 - 06.2017
Assistant Manager
EASTIN HOTEL KUALA LUMPUR
06.2011 - 07.2014
Assistant Front Office Manager
CRYSTAL CROWN KUALA LUMPUR
04.2010 - 06.2011
Assistant Front Office Manager
NOVOTEL KUALA LUMPUR CITY CENTRE
02.2009 - 12.2009
- Known as Novotel Hydro Majestic Kuala Lumpur Accor International Group
Front Office Assistant Manager
NOVOTEL KUALA LUMPUR CITY CENTRE
01.2008 - 01.2009
- Known as Novotel Hydro Majestic Kuala Lumpur Accor International Group
Duty Manager
THE CROWN PRINCESS, Kuala Lumpur
07.2007 - 12.2007
Front Office Executive
THE CROWN PRINCESS, Kuala Lumpur
05.2007 - 07.2007
- FRONT OFFICE
Group Coordinator
THE CROWN PRINCESS, Kuala Lumpur
05.2005 - 05.2007
- FRONT OFFICE
Front Office Assistant
THE CROWN PRINCESS, Kuala Lumpur
10.2003 - 04.2005
Front Office Assistant
HOTEL MALURI Kuala Lumpur
06.2001 - 05.2003
- Value Inn
Waiter
WENWORTH HOTEL Kuala Lumpur
06.2000 - 05.2001
- June 00 – August 00 Transferred to Front Office Department as Front Office Assistant. 6 month later promoted to Front Office Assistant cum Night Auditor.
Education
Executive Bachelor of Business Administrative - General
Veritas International College
08-2018
A-CLUB Training - undefined
ACCOR ACADEMIC
Jakarta, Indonesia11-2009
Resa-Vission (Reservation Training) - undefined
Pullman Putrajaya
Putrajaya01-2009
Malaysia Certificate of Education (MCE) - undefined
Sekolah Menengah Taman Seraya
Ampang, Selangor Darul Ehsan01-2000
Pernilaian Menengah Rendah (PMR) - undefined
Sekolah Menengah Taman Seraya
Ampang, Selangor Darul Ehsan01-1998
Skills
Customer service
Relationship building
Documentation and control
Administrative skills
Listening skills
Oral and writing communication
Accomplishments
- Eastin Hotel - Achieved a positive guest feedback in TripAdvisor and obtain ranking No 4 from No 7 in Petaling Jaya - Recruit manpower for Front Office within the Departmental budget. - Implemented additional report such as:- Umbrella Report/Limousine Revenue/ Return Guest / Group for better control. - Winning The Excellent Concierge Award (2018 – 2020) – HAPA Awards - Winning The Excellent Front Office Award (2018 – 2020) – HAPA Awards
- Crown Princess - Generate Average Room Rate (ARR) 40.50% above budgeted due up selling. - Close 93% of Occupancy for the year of 2006 & 2007 with 35% of Walk in Guest. - Minimize guest complaint.
REASON OF INTEREST IN NEW JOBS
A desire to be more involved in the management function of forward-looking progressive company. I am self-starter, willing to work hard and long hours. I like responsibilities, enjoy the challenge of new environment and derive much more pleasure from improving my abilities and from helping other to improve theirs and look forward for better offer.
Timeline
Front Office Manager
PETALING JAYA MARRIOTT
10.2025 - Current
Front Office Manager
EASTIN HOTEL KUALA LUMPUR
11.2023 - 09.2025
Acting Front Office Manager
EASTIN HOTEL KUALA LUMPUR
04.2023 - 10.2023
Assistant Front Office Manager
EASTIN HOTEL KUALA LUMPUR
06.2018 - 03.2023
Concierge Manager
EASTIN HOTEL KUALA LUMPUR
07.2017 - 05.2018
Assistant Concierge Manager
EASTIN HOTEL KUALA LUMPUR
08.2014 - 06.2017
Assistant Manager
EASTIN HOTEL KUALA LUMPUR
06.2011 - 07.2014
Assistant Front Office Manager
CRYSTAL CROWN KUALA LUMPUR
04.2010 - 06.2011
Assistant Front Office Manager
NOVOTEL KUALA LUMPUR CITY CENTRE
02.2009 - 12.2009
Front Office Assistant Manager
NOVOTEL KUALA LUMPUR CITY CENTRE
01.2008 - 01.2009
Duty Manager
THE CROWN PRINCESS, Kuala Lumpur
07.2007 - 12.2007
Front Office Executive
THE CROWN PRINCESS, Kuala Lumpur
05.2007 - 07.2007
Group Coordinator
THE CROWN PRINCESS, Kuala Lumpur
05.2005 - 05.2007
Front Office Assistant
THE CROWN PRINCESS, Kuala Lumpur
10.2003 - 04.2005
Front Office Assistant
HOTEL MALURI Kuala Lumpur
06.2001 - 05.2003
Waiter
WENWORTH HOTEL Kuala Lumpur
06.2000 - 05.2001
Executive Bachelor of Business Administrative - General
Veritas International College
A-CLUB Training - undefined
ACCOR ACADEMIC
Resa-Vission (Reservation Training) - undefined
Pullman Putrajaya
Malaysia Certificate of Education (MCE) - undefined
Sekolah Menengah Taman Seraya
Pernilaian Menengah Rendah (PMR) - undefined
Sekolah Menengah Taman Seraya