Summary
Overview
Work History
Skills
Personalparticulars
Educationbackground
Tel
References
Timeline
Generic

Pang See Chee

Kulai

Summary

To obtain a challenging position that will allow me to expand and learn with the latest information. I want to acquire as much knowledge as possible and develop mature interpersonal skills that help in building a successful career. Knowledgeable and dedicated customer service professional with extensive experience in manufacturing industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

9
9
years of professional experience
1
1
Language

Work History

SENIOR EXPORT CUSTOMER SERVICES

GROWTH WELL INDUSTRY SDN BHD
9 2023 - 04.2024
  • Communicate the customer’s for the delivery schedule Create a sales order to provide to production to process customer order
  • Follow up production planning to arrange shipment To booking container for ship out to oversea Apply custom document to ship out to export purpose Apply government document to support custom clearance at customer’s country

CUSTOMER SERVICES OFFICER

TREND TECHNOLOGIES MALAYSIA
- Current
  • Due with customer for order processing & Liaise with production department for order fulfilment
  • Provide routine report to customer & appropriate company & improvement planned to address customer
  • Responsible to liaise with forwarder arrange shipment & prepare necessary documents for outgoing/incoming shipment
  • Prepare delivery order & invoice for logistic to be delivered to customer on time
  • Arrange delivery schedule for store to deliver goods to customer.

SALES ASSISTANT

VERBENA CONFECTIONERY SDN BHD
1 2014 - 9 2015
  • Managing part services, as to make the monthly report for the service
  • Managing the delivery timing & collection for sale Making & filling document for the services part

SENIOR CUSTOMER SERVICES EXECUTIVE

BPMPAK SDN BHD
03.2017 - 09.2023
  • Call customer to follow up next/new order Communicate the customer’s design theme to the designer Create a sales order to provide to production to process customer order
  • Update daily outstanding order to Planning dept Update priority /urgent daily order to operation & logistic dept To booking container to ship out to Singapore & oversea Apply custom document to ship out to export purpose Create quotation for customer

SALES COORDINATOR

VARIOUS RESOURCES SDN BHD
11.2015 - 02.2017
  • Making and filing documents (Purchase Order, Tax invoice & Delivery Order) Create a job order to provide to production to process customer order
  • Call customer to follow up the order Make the shipment document (Delivery Order & invoice)

Skills

    Familiarity with Microsoft Word, Excel

  • Freight forwarding experience
  • Shipping regulations familiarity
  • Export documentation knowledge
  • Multitasking Abilities

Personalparticulars

32, 09/17/92, Malaysian, Female, Single, 920917-01-6066, RM4200 ~RM4500

Educationbackground

2005-2009, SMK SULTAN IBRAHIM, SPM

2010-2013, QUEENFIELD COLLEGE, DIPLOMA

Diploma, Diploma in Business Management , Lincoln Business School 2011

Diploma, Diploma in Marketing, Queenfield College, Johor Bahru, 12/2013,

Tel

014 – 314 8504

References

Ms Tina Chou, Manager

1, Jalan Seroja 53, Taman Johor Jaya 81100 Johor Bahru

Timeline

SENIOR CUSTOMER SERVICES EXECUTIVE

BPMPAK SDN BHD
03.2017 - 09.2023

SALES COORDINATOR

VARIOUS RESOURCES SDN BHD
11.2015 - 02.2017

SENIOR EXPORT CUSTOMER SERVICES

GROWTH WELL INDUSTRY SDN BHD
9 2023 - 04.2024

CUSTOMER SERVICES OFFICER

TREND TECHNOLOGIES MALAYSIA
- Current

SALES ASSISTANT

VERBENA CONFECTIONERY SDN BHD
1 2014 - 9 2015

Similar Profiles

CREATE PROFILE
Pang See Chee