Pamela Rodrigues

• Manage the entire relocation for each global assignee within the client's global assignment policy, being their single point of accountability and their advocate.
• Act as main point of contact for main Global Certified Providers.
• Input data into SIRVA's main database of information (ServiceEngine)
• Managing all assignment types on an ongoing basis.
• Manage Service Provider communication process.
• Processing of pass through invoices from vendors.
• Assisting with creating invoices for the client.
• Coordinate with all internal departments/functions to ensure successful assignee experience.
• Educate client HR contacts on minor relocation issues as related to the relocating family.
• Communicate with client HR regarding exception management specific to the assignee.
• Provide them transferee status updates
•Participate in client/vendor/prospect visits and presentations.

• Manage residential rental portfolio of corporate clients.
• Liaise with both internal (Relocation Consultants), client HR staff, appointed contractors, landlords and real estate agents for the day to day tenancy and property related issues.
• Responsible for managing and providing improvement to the tenancy process for Malaysia.
• Establish good landlord/tenant relationships on behalf of the client and SIRVA.
• Ensure that the company tenancy management database is well-maintained and updated.

• Manage the entire relocation for each transferee, being their single point of accountability and advocate.
• Educate client contacts on minor relocation issues as related to transferring family, communicate with then regarding exception management specific to transferee, including recommendations on specific exceptions to policy; provide them transferee status updates, keeping them abreast of issues and solutions that arise such that they aren't blindsided; and projects and reports as requested.
• Coordinate with all internal departments/functions to ensure successful transferee experience.
• Administer and manage the process of the relocation for the assignee and family from their pre-decision trip to arrival through to settling in and ongoing support management. This includes services like preview trip, home search, school search, settling in and repatriation.
• Administer initiating documentation from client and establish (and maintain) paper and soft files.
• Coordinate with all internal departments/functions to ensure successful assignee experience.

• Assist in maintaining a current inventory count and accurate usage reports of Medical supplies.

• Ensure all stock is appropriately labelled and tracked using the inventory management system

• Take regular physical stock inventories in the hospital supply area and throughout the Hospital Wards, Operating Room, Pharmacy, and dockside areas.

• Report any pertinent information related to job challenges, issues, or improvements to the Medical Inventory Controller.

• Keep equipment and stores areas clean and in good order.

• Demonstrate and promote a proactive commitment to health & safety, well-being and the environment.