Paecy, Pei Sze Wong
Director
Melaka Tengah, Melaka,01
Summary
Achieved operational and teaching excellence at Blubricks Melaka Sdn Bhd by spearheading initiatives that significantly increased customer satisfaction and students' growth. Demonstrated expertise in both leadership (soft skill) and strategic negotiation (hard skill), increasing company's efficiency.
Passionate in working in the arts specifically performance in music, plays and theatre. Has a profound interest in sharing knowledge and educating students to provide them dynamic learning experiences and in-depth classes.
Overview
16
16
years of professional experience
Work History
Head of Operations
Blubricks Melaka Sdn Bhd
2020.10 - Current
- Increased customer satisfaction by actively addressing concerns and ensuring timely resolutions.
- Managed relationships, negotiating contracts for maximum value and efficiency.
- Led cross-functional teams to achieve company goals, fostering collaboration and communication.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Trained and guided team members to maintain high productivity and performance metrics.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Speech & Drama Teacher
Blubricks MITC Sdn Bhd
2020.10 - Current
- Preparing the students for Trinity London College Speech & Drama graded examinations
- Organized drama productions, managing auditions, rehearsals, and technical aspects for successful performances.
- Exposed students to diverse content to build perspective in drama
- Implemented diverse teaching methods to accommodate different learning styles and abilities among students.
Communication Skills Teacher
Blubricks MITC Sdn Bhd
2020.10 - Current
- Worked cooperatively with parents to help students reach learning objectives.
- Supported student physical, mental, and social development using classroom games and activities.
- Preparing students for Trinity College London graded examinations.
- Developed strong relationships with students and parents to foster a supportive learning environment.
- Advised and counseled students to help them develop skills and knowledge required to succeed.
Public Speaking Teacher
Blubricks MITC Sdn Bhd
2020.10 - Current
- Supported student physical, mental, and social development using classroom games and activities.
- Graded and evaluated student assignments, papers, and course work.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
- Advised and counseled students to help them develop skills and knowledge required to succeed.
Vocal Coach
Blubricks MITC Sdn Bhd
2012.08 - Current
- Mentored struggling students with individualized approach to enhance learning.
- Advised parents of student progress by communicating student's achievements and developing methods for improvement.
- Coached students for competitions and contests
- Preparing platforms for students to perform as a way to boost self-confidence and gain experience
Piano Teacher
Self-employeed
2008.01 - Current
- Ensured smooth communication with parents about their child''s progress through regular meetings discussing achievements areas needing improvement.
- Provided constructive feedback on technique, expression, posture, rhythm-reading skills during weekly private lessons.
- Enhanced student performance by incorporating innovative teaching methods and individualized lesson plans.
Education
Specialist Certificate - Music Business
Berklee College of Music
Massachusetts, USA 2001.04 -
Bachelor of Arts - Business Administration
Ottawa University
Kansas, USA 2001.04 -
Diploma - Music Arranging
Berklee College of Music
Massachusetts, USA 2001.04 -
Skills
- Operational Excellence
- Organizational Development
- Workforce Planning
- Education instruction
- Student Engagement
- Parent-teacher collaboration
- Classroom Management Strategies
- Collaborative Leadership
- Creative vision and direction
- Online Teaching Experience
Accomplishments
Blubricks Melaka Sdn Bhd
Opened two branches in year 2020 (MITC) and 2023 (Muar)
Successfully doubled the number of students from 268 in June 2022 to 559 in June 2024
Students' Achievements
2024 First Prize Winner in the Kids Got Talent Malaysia Season 8 - Singing (Category Age 14-17)
2023 Second Place Winner CSTD Comdance 11th Malaysia Dance - Song & Dance - (Category 12 and Under)
2023 Fourth Place Winner in the 4th Butterfly Cup Singing Competition
2023 First Prize Winner in the Karnival Perpaduan Bahasa Inggeris Peringkat Kebangsaan - Storytelling (National Level)
2023 First Prize Winner Temasya Bahasa Story Telling Primary School (State Level)
2023 Gold Star Award Winner in the Singapore Performing Arts Festival - Performance Arts (Category 10 - 12 Years Old)
2023 Gold Star Award Winner in the Singapore Performing Arts Festival - Video Blogging (Category 10 - 12 Years Old)
2022 Third Prize Winner in the Kids Got Talent Malaysia Season 6
- Singing (Group Category)
2021 Second Prize Winner in the Kids Got Talent Malaysia Season 5 - Singing (Category Age 6 -9)
2014 First Prize Winner in the English Action Song Competition (State Level)
2019 First Prize Winner in the English Action Song Competition (State Level)
2019 Second Prize Winner in the English Action Song Competition (State Level)
2017 Trained students for Harith Iskandar's opening act (Singing Performance)
Performances
2024 Directed, wrote and acted in 'Snippets' in The Bendahari
Marketplace
2023 Choreographed and trained dancers for annual fundraising by the Malacca Cancer Society
2023 Acting coach and co-director for Il Tradimento by The Drama Group
2020 Arranged songs for a performance in Home Alone, A Charity Performance by Krate
2020 Did a monologue in 'Life..As Is' by the Malacca Theatre Group
2019 Theatre performance 'Mother' for One Act Play
2019 Choreographed dance sequence in the play 'Annie' by the Malacca Cancer Society
2019 Acted in theatre play 'The Adventures of Coraline' by Krate
2019 Arranged music and piano accompanist for the play 'Anna' in the Blubricks' event 'Reach For The Stars'
2014 Choreographed and trained a dance flash mob for a performance in AEON Bandaraya Melaka
2012 Performed for Malaysian Federation of the Deaf Annual Charity Dinner
Timeline
Head of Operations
Blubricks Melaka Sdn Bhd
2020.10 - Current
Speech & Drama Teacher
Blubricks MITC Sdn Bhd
2020.10 - Current
Communication Skills Teacher
Blubricks MITC Sdn Bhd
2020.10 - Current
Public Speaking Teacher
Blubricks MITC Sdn Bhd
2020.10 - Current
Vocal Coach
Blubricks MITC Sdn Bhd
2012.08 - Current
Piano Teacher
Self-employeed
2008.01 - Current
Specialist Certificate - Music Business
Berklee College of Music
2001.04 -
Bachelor of Arts - Business Administration
Ottawa University
2001.04 -
Diploma - Music Arranging
Berklee College of Music
2001.04 -
Similar Profiles
SHAZREL EZWANSHAZREL EZWAN
Internship In Human Resources at Melaka Refining Company SDN BHDInternship In Human Resources at Melaka Refining Company SDN BHD
Shaun Presley WhiteShaun Presley White
Cinema Crew at Golden Screen Cinema Melaka Sdn Bhd.Cinema Crew at Golden Screen Cinema Melaka Sdn Bhd.
Sharanjit KaurSharanjit Kaur
OPERATIONS MANAGER @ Building Operations & Facilities Management at Tetap Tiara Sdn Bhd (Jaya One Management Sdn Bhd)OPERATIONS MANAGER @ Building Operations & Facilities Management at Tetap Tiara Sdn Bhd (Jaya One Management Sdn Bhd)