Project Planning & Coordination
- Worked closely with clients and internal stakeholders to define project objectives, timelines, and deliverables.
- Created detailed project plans to ensure timely execution within scope.
- Coordinated across departments (e.g., fieldwork, data processing, analysis) to manage workflows efficiently.
- Managed end-to-end market research projects, ensuring timely delivery and alignment with client requirements.
Data Collection & Quality Control
- Oversaw data collection through surveys, interviews, and online panels.
- Ensured data quality by verifying consistency, accuracy, and adherence to research standards.
- Liaised with fieldwork teams to monitor progress and resolve issues in real time.
Data Analysis & Reporting
- Utilized Excel and SPSS to clean, organize, and analyze quantitative data.
- Interpreted raw data and translated findings into actionable insights.
- Prepared customized reports and presentations based on client needs, often within tight deadlines.
- Analyzed data to support client decision-making with evidence-based recommendations.
Client Communication & Support
- Maintained regular communication with clients to provide updates and address queries.
- Participated in meetings to present findings and support strategic discussions.
- Contributed to proposal and costing development for upcoming projects.
- Collaborated with clients and internal teams to align expectations and deliverables.
Problem Solving & Process Improvement
- Identified and addressed challenges throughout project execution with proactive solutions.
- Recommended improvements to internal processes to enhance workflow efficiency and accuracy.
- Supported efforts to streamline project management and uphold quality standards across all stages.