Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Software
Timeline
Generic

OOI CHONG SIANG

Marketer , Content Creator , Social Media
Puchong

Summary

Got 4 years working experience in providing excellent customer service, handling daily accounts, good at calculating and maintaining inventory. Aiming to use my knowledge and expertise to effectively fill the managerial role in the shop ,freelance side work for currently i have be doing manage on myself increase follower and sell around 5 acc , and help out my friend and other tiktok youtube FB account as well , i will like the explore more deeper and learn more and help more people or company who in needs

Overview

10
10
years of professional experience
3
3
Languages

Work History

Mareketer

Zhoufu
kuala lupmer pudu
11.2021 - 02.2023
  • Created documentation outlining research findings for use by project managers, customers, and other marketing staff to make accurate decisions about future plans.
  • Conducted research to analyze customers' behavior, preferences and purchasing habits.
  • Identified appropriate marketing channels and target customers for campaigns.
  • Completed in-depth reviews of market conditions and customer preferences.
  • Worked within budget parameters to develop and implement marketing strategies by analyzing key data and consumer demographics, increasing revenue [Number]%.
  • Assisted in development of products and services previously unrepresented in industry to increase shares in new markets [Number]%.

Storekeeper,cashier

118 Grocer
george town
02.2020 - 01.2021
  • 684
  • Skills
  • Safe verifications
  • Excellent
  • Purchase assistance
  • Very Good
  • Refunds and exchanges
  • Very Good
  • Product restocking
  • Very Good
  • Inventory tracking and storage, Configured hardware, devices and software to set up work stations for employees.
  • Addressed customer needs and made product recommendations to increase sales.
  • Operated forklifts and hand trucks to restock department supply locations.
  • Restocked and organized merchandise in front lanes.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked storerooms and adjusted minimum and maximum par levels in automated inventory system.
  • Recommended [Type] practical solutions and monitored results to analyze problem areas.
  • Used [Software] to check and count all product inventories.

Storekeeper&cashier

Family Mart
George Town
01.2016 - 01.2018
  • Operated forklifts and hand trucks to restock department supply locations
  • Trained and supervised new associates in grocery, produce and administrative departments
  • Helped customers complete purchases, locate items and join reward programs
  • Restocked and organized merchandise in front lanes
  • Answered questions about store policies and addressed customer concerns
  • Assisted customers by answering questions and suggesting merchandise
  • Received, merchandised and arranged all shop items for visual display
  • Documented shipping and receiving records to confirm receipt of orders
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
  • Used [Software] to check and count all product inventories
  • Processed and documented all product sales with [Software] and [Software] to maintain up-to-date stock records
  • Mix Store penang, George Town
  • Balanced and organized cash register by handling cash, counting change and storing coupons
  • Restocked and organized merchandise in front lanes
  • Helped customers complete purchases, locate items and join reward programs
  • Answered questions about store policies and addressed customer concerns
  • Basic math skills
  • Product knowledge
  • Order taking
  • Excellent
  • Refund handling
  • Excellent
  • Time management skills
  • Excellent
  • Good
  • Very Good
  • Cash register systems
  • Cash Handling
  • Payment collection
  • Very Good
  • Receipt and refund issuance
  • Very Good
  • Very Good
  • Good, Monitored self-checkout systems and provided assistance or intervention where required
  • Mentored new team members on POS system operation, customer service strategies and sales goals
  • Maintained cash drawer of $[Amount] or more per shift
  • Reviewed weekly sales ads and monitored price changes
  • Collected and authorized payments of guests.

Service Crew & Cashier

Bread Histroy
Penang
03.2013 - 12.2017
  • Customer focus, food hygiene knowledge, effective communication, problem-solving orientation, keep the working environment clean and good numeracy skills
  • Welcoming customers, answering their questions, and providing advice or recommendations
  • Operating scanners, scales, cash registers, and other electronics
  • Accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every customer.

Technical Support Engineer

TT Vision Holdings Berhad
Pulau pinang
01.2018 - 1 1
  • Package finished products and prepare them for shipment
  • W Edit with WPS Office
  • Aintain production equipment and machinery
  • Shovel, sweep, or otherwise clean work areas
  • Communicating with Supervisors, Peers, or
  • Subordinates
  • Experience with: Cordless drills, Dividers
  • Served as primary point of contact for support relating to owned solutions and products
  • Advised senior personnel on potential process improvements to increase support quality and expedite ticket fulfillment
  • Documented reported faults and bugs for referral to development staff's use in iterative updates
  • Maintained response times in compliance with internal policies to support business continuity
  • Provided guidance on installing and integrating new hardware components and software to remote clients
  • Responded to support requests from end users and patiently walked individuals through asic troubleshooting tasks
  • Uploaded new software, rolled out updates and applied patches to [Type] servers upon release to thwart [Type] and [Type] threats from penetrating networks.

Education

Form Phor Tay Private High School

Skills

Fact checking

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Accomplishments


  • Achieved [Result] through effectively helping with [Task].
  • Documented and resolved [Issue] which led to [Results].
  • Achieved [Result] by introducing [Software] for [Type] tasks.
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Additional Information

I really enjoyed the whole process of the data going from order to order and then all the way up, as well as the whole process of including the item content program

Software

Silhouette 剪映

Canva

Download all thing without water mark

Timeline

Mareketer

Zhoufu
11.2021 - 02.2023

Storekeeper,cashier

118 Grocer
02.2020 - 01.2021

Technical Support Engineer

TT Vision Holdings Berhad
01.2018 - 1 1

Storekeeper&cashier

Family Mart
01.2016 - 01.2018

Service Crew & Cashier

Bread Histroy
03.2013 - 12.2017

Form Phor Tay Private High School

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OOI CHONG SIANGMarketer , Content Creator , Social Media