OOI CHENG HUA
CONTRACT PRIMARY BANKER 1
KEDAH
Overview
34
34
years of professional experience
Work History
Sales Representative
EMAS DAN BERLIAN CHEE SENG
08.2022 - Current
- Expanded customer base through cold calling, networking, and relationship building.
- Developed and implemented sales strategies to increase profits.
- Trained and mentored new sales representatives.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
CUSTOMERS SERVICE CUM TELLER
HSBC BANK
02.1990 - 10.2021
- Processed customer transactions promptly, minimizing wait times.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
- Maintained up-to-date knowledge of bank products, services, promotions, policies, regulations to better assist customers with their financial needs.
Education
High School Diploma -
SEK KHIR JOHARI
Sungai Petani, 02Skills
Customer Service
Sales Development
Client Service
Customer Needs Assessment
Timeline
Sales Representative
EMAS DAN BERLIAN CHEE SENG
08.2022 - Current
CUSTOMERS SERVICE CUM TELLER
HSBC BANK
02.1990 - 10.2021
High School Diploma -
SEK KHIR JOHARI