Ooi Zhen Zhyue

BKT RMN PUTRA

Summary

A personal statement shouldn’t be any longer than five to six sentences. It should reflect your skills (soft or technical), expertise and experience. A result oriented and meticulous finance graduate who is passionate and ambitious in investment banking. With 6 months of experience interning in a banking firm. Possess strong analytical and leadership skills. Looking to secure a challenging role in a market-leading automotive company where I can bring fresh ideas and value to the business

Overview

year of professional experience

years of post-secondary education

Work History

Intern

Shopee

01.2019 - 02.2020

Responsible for delivering excellent customer support through multiple channels including live chat, email, and phone, ensuring timely resolution of inquiries and concerns regarding orders, payments, returns, and product information
Developed comprehensive training materials and assisted in the onboarding process for new customer service agents, contributing to a more efficient and knowledgeable team
Performed research to stay updated on Shopee's policies, procedures, and product offerings, enhancing service delivery and customer satisfaction.

Education

Bachelor Degree (Hons) Accounting & Finance -

University of Hertfordshire (UK)

01.2021 - 05.2024

Foundation in Arts - undefined

Help University, Malaysia

01.2019 - 05.2020

Skills

Teamwork and Collaboration

Fast Learner

Quick Learner

Computer Skills

Websites

Ooi Zhen Zhyue

Emailaddress

J22036716@student.newinti.edu.my

References

Nor Badriah Mohd Hamidi, Lecturer, Centre for University of Hertfordshire Programmes, +603 5623 2800 ext 3225, norbadriah.hamidi@newinti.edu.my
Ooi Zhen Zhyue, Student, INTI INTERNATIONAL COLLEGE SUBANG, +603 5623 2800 ext 3225, J22036716@student.newinti.edu.my

Timeline